Customer support & client services managers Work, Jobs in Wymondham, Lec (with Salaries)

Customer Services Team Leader
Grantham's . (Formally Grantham Caravans) —Grantham
- £29,500 - £31,500 a year
- Full-time
- Customer service
- Supervising experience
- Continuous improvement
Quick apply
3d
Head of Customer Service
Utility Aid —Sleaford
- £50,000 - £65,000 a year
- Full-time
- Management
- Customer service
- Salesforce
- Health & wellbeing programme
Quick apply
Client Relationship Manager
Arvato Bertelsmann Supply Chain Solutions —Corby
- £50,000 - £60,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
- Annual leave
Quick apply
Customer Experience Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
- Leadership
Quick apply
Customer Support Manager
Taylor Wimpey —Leicester
- Communication skills
- Annual leave
- Employee discount
5d
Customer Services Manager
NEXT —Leicester
- £30,073 a year
- Call to connect
- Customer service
- Travel
- Free parking
- Employee discount
Patient Services Team Leader
Personal Homecare Pharmacy —Leicester
- Up to £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Patient care
Quick apply
Sales Team Leader
Simplify Group —Leicester
- £31,672.50 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
4d
Field Service Supervisor
Donaldson —Leicester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Site Services Manager - Print Room
Ricoh —Nottingham
12d

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customer support & client services managers jobs near wymondham, lec

Customer Services Team Leader

Grantham's . (Formally Grantham Caravans)
Grantham

Quick apply

Job details

Full-time
£29,500 - £31,500 a year
3 days ago

Qualifications

Customer service
Supervising experience
Continuous improvement
Organisational skills
Customer support
Leadership
Communication skills

Full job description

Overview
We are seeking a dynamic and experienced Customer Services Team Leader to oversee our customer support operations. The ideal candidate will possess strong leadership qualities, excellent communication skills, and the ability to manage a diverse team effectively. This role offers an exciting opportunity to lead a dedicated customer service team, ensuring high standards of service delivery across multiple channels. The successful applicant will be responsible for maintaining exceptional customer satisfaction levels while fostering a positive and productive work environment.

Responsibilities

Lead and supervise the customer service team to ensure efficient and professional support is provided to clients.
Provide training, coaching, and mentorship to team members to enhance their skills and performance.
Manage escalations effectively, resolving complex issues promptly and professionally.
Coordinate with other departments to ensure seamless communication and resolution of customer queries.
Maintain comprehensive records of team activities, performance metrics, and customer interactions for reporting purposes.
Foster a positive team environment that encourages collaboration, innovation, and continuous improvement.

Requirements

Proven experience in supervising or managing a customer service team.
Strong leadership skills with the ability to motivate and guide team members towards achieving targets.
Demonstrated ability to handle multiple priorities in a fast-paced environment with professionalism.
Good organisational skills with attention to detail and a proactive approach to problem-solving.

Pay: £29,500.00-£31,500.00 per year

Work Location: In person

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Refine Your Search

customer support & client services managers jobs in wymondham, lec

Customer Services Team Leader

Head of Customer Service

Client Relationship Manager

Customer Experience Manager

Customer Support Manager

Customer Services Manager

Patient Services Team Leader

Sales Team Leader

Field Service Supervisor

Site Services Manager - Print Room

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