Call centre Work, Jobs in Wyton, Cam (with Salaries)

Call Handler & Office Administrator
Volaris Solutions Limited —Huntingdon
- £25,000 - £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Call Centre Agent
Trade Mastermind Limited —Peterborough
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
9h
Customer Service Advisor
Addison Lee —Peterborough
- £12.81 an hour
- 8 hour shift
- Customer service
- IT
- Communication skills
- Free parking
- Health & wellbeing programme
Customer Service Advisor (Part-time)
Nick Scali Furniture —Peterborough
- £12.71 an hour
- Part-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Business Development Executive (B2B IT Services)
Breathe Technology —Cambridge
- £26,000 - £32,000 a year
- Full-time
- Sales
- Salesforce
- English
- Free parking
- Annual leave
Quick apply
Resident Contact Centre Advisor
Cross Keys Homes —Peterborough
- £28,596 - £30,102 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
Customer Service Advisor (Full-time)
Nick Scali Furniture —Peterborough
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Contact Centre Agent
UCFS Europe Company —Biggleswade
- Customer service
- English
- Microsoft Office
Quick apply
Telesales Executive
The GSH Group —Peterborough
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
3d
Telephone Sales Executive
Raja Pack UK —Bedford
- £28,000 - £30,000 a year
- Full-time
- Sales
- Salesforce
- In-person
- Free parking
Quick apply
1d
Telesales Executive
Construo —Peterborough
- £30,000 a year
- Full-time
- CRM software
- Sales
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newmarket
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Child Contact Centre Staff Member
Bubba's Contact Centre —Letchworth
- £14.50 an hour
- Part-time
- Microsoft Word
- Childcare
- Microsoft Outlook
Quick apply
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Azure
- Military
- Salesforce
22h
Internal Sales Executive
Olympus Automation Limited —Peterborough
- Up to £35,000 a year
- CRM software
- Sales
- Communication skills
Quick apply
Parts Sales Executive
Vindis Group —Cambridge
- £29,000 a year
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Sales Executive
Verisure Services (UK) Limited —Cambourne
- Full-time
- Sales
- Communication skills
Quick apply
Sales Assistant
Verisure Services (UK) Limited —Witchford
- Full-time
- Sales
- Communication skills
Quick apply
Team Leader
Verisure Services (UK) Limited —Cambridge
- Full-time
- Sales
- Supervising experience
- Team management
- Employee discount
- Referral programme
Quick apply

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6d

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call centre jobs near wyton, cam

Call Handler & Office Administrator

Volaris Solutions Limited
Huntingdon

Quick apply

Job details

Part-time
£25,000 - £27,000 a year
3 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Maintenance
Microsoft Office
Administrative experience
Construction
Communication skills
Time management

Full job description

Salary is based on full-time, this role will have a pro-rated salary

Role Overview

We are looking for an organised, proactive, and customer-focused Reactive Maintenance Call Handler & Office Administrator to join our growing team. This role is central to the smooth operation of our reactive maintenance service, acting as the first point of contact for clients, coordinating maintenance requests, scheduling engineers and subcontractors, and providing administrative support across the business.

The successful candidate will thrive in a fast-paced environment, possess excellent communication skills, and be able to manage multiple tasks while maintaining high levels of accuracy and customer service.

Key Responsibilities

Reactive Maintenance Coordination

Answer incoming telephone calls, emails, and customer enquiries.
Log reactive maintenance jobs accurately within the company management system.
Prioritise and allocate work orders according to urgency and client requirements.
Schedule engineers and subcontractors to attend maintenance call-outs.
Monitor job progress and ensure service level agreements (SLAs) are achieved.
Liaise with clients, engineers, suppliers, and subcontractors regarding job updates.
Escalate urgent or unresolved issues to management when necessary.
Close completed jobs and ensure all supporting documentation is received and recorded.

Office Administration

Provide administrative support to the operations and management teams.
Maintain accurate records, databases, and filing systems.
Prepare quotations, purchase orders, and job-related documentation.
Process invoices and supplier paperwork.
Update spreadsheets and management reports.
Assist with compliance records, certifications, and health & safety documentation.
General office administration duties.
Support onboarding and administrative processes for new employees and subcontractors.

Customer Service

Always deliver exceptional customer service.
Maintain professional communication with clients and stakeholders.
Build strong working relationships with customers and service partners.
Handle customer queries and complaints efficiently and professionally.

Essential Skills & Experience

Previous experience in customer service, or administrative role.
Excellent telephone manner and communication skills.
Strong organisational and time-management abilities.
Ability to work under pressure and prioritise workloads effectively.
Good working knowledge of Microsoft Office (Word, Excel, Outlook).
High level of accuracy and attention to detail.
Professional and customer-focused approach.

Desirable Skills & Experience

Experience within facilities management, building maintenance, construction, or engineering sectors.
Experience coordinating engineers or subcontractors.
Knowledge of CAFM, job management, or scheduling software.
Understanding of reactive maintenance processes and service level agreements.

Personal Attributes

Reliable and self-motivated.
Positive and professional attitude.
Strong problem-solving skills.
Ability to work independently and as part of a team.
Adaptable and able to manage changing priorities.

Benefits

20 days holiday + bank holidays (Pro Rated)
Company pension scheme.

Pay: £25,000.00-£27,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

call centre jobs in wyton, cam

Call Handler & Office Administrator

Call Centre Agent

Customer Service Advisor

Customer Service Advisor (Part-time)

Business Development Executive (B2B IT Services)

Resident Contact Centre Advisor

Customer Service Advisor (Full-time)

Contact Centre Agent

Telesales Executive

Telephone Sales Executive

Telesales Executive

JUNIOR SALES CONSULTANT

Child Contact Centre Staff Member

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Internal Sales Executive

Parts Sales Executive

Sales Executive

Sales Assistant

Team Leader

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