Head of customer service Work, Jobs in Yarm, Nyk (with Salaries)

Head of Marketing
Labman Automation —Stokesley
- £60,000 - £80,000 a year
- Full-time
- Organisational skills
- Communication skills
- School
Head of Credit and Collections
Wave Utilities —Durham
- £70,667 - £84,002 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
12d
Service Colleague (Express)
ASDA —Yarm
- £13.10 an hour
- 12 hour shift
- Employee assistance programme
- Employee discount
Head of Strategic Asset Management
Thirteen —Middlesbrough
- £93,420 a year
- Call to connect
- Annual leave
3d
VacancyTitle: Fleet Strategy and Operations Manager
Northumbrian Water/Essex & Suffolk Water —Durham
- £75,000 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
4d
Operations Manager
Danby Castle Barn - Gilchrist Collection —Whitby
- £32,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
Digital Product Lead
Darlington Building Society —Darlington
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Software development
- Financial services
- Care plans
- Free parking
- Health & wellbeing programme
Quick apply
12d
Development Manager
Thirteen —Middlesbrough
- £59,083 a year
- Call to connect
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
12d
Department Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Doctoral degree
- Administrative experience
- Project management
- Annual leave
- Employee assistance programme
Maintenance Shift Leader
Magnet —Darlington
- £43,594.18 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Branch Manager
Careline Homecare Limited —Middlesbrough
- Up to £36,628 a year
- Management
- Leadership
Assistant Development Manager
Thirteen —Middlesbrough
- £43,798 a year
- Call to connect
- Hybrid work
- Microsoft Office
- Communication skills
- Negotiation
- Annual leave
12d
Customer Service Assistant (Full Time)
Ramsdens Financial Ltd —Coulby Newham
- Up to £13.65 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
4d
CX Team Member
Foot Locker —Middlesbrough
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
VacancyTitle: Strategic Programme Leads - PMO (Water, Wastewater and WINEP Portfolios)
Northumbrian Water/Essex & Suffolk Water —Durham
- From £72,000 a year
- 8 hour shift
- Hybrid work
- Annual leave
- Employee assistance programme
14d
Customer Delivery Driver
ASDA —Stockton-on-Tees
- £13.10 an hour
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Customer Services Executive
Inspired Pet Nutrition —Thirsk
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- ERP systems
- Free parking
- Sick pay
Quick apply
5d
Project Manager
Mammoet —Stockton-on-Tees
- Hybrid work
- Management
- English
- Project management
- Employee assistance programme
- Employee discount
Senior Development Manager
Thirteen —Middlesbrough
- £65,880 a year
- Call to connect
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
12d
Military Training Instructor
Learning Curve Group —Teesside
- £26,000 - £30,000 a year
- Full-time
- Military
- English
- Classroom experience
- Annual leave
12d

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Head of Marketing

Labman Automation -
Stokesley

Apply Now

Job details

Full-time
£60,000 - £80,000 a year

Benefits

Company pension
Enhanced paternity leave

Qualifications

Organisational skills
B2B marketing
Communication skills
Marketing

Full job description

Position: Head of Marketing
Location: Labman HQ, Stokesley, North Yorkshire
Salary: £60,000 - £80,000 (based on experience)
Employment Type: Full-Time

Based in Seamer HQ

About the Role

We're looking for an experienced and commercially minded Head of Marketing to lead and develop Labman's marketing function as we continue to grow.

This is a strategic leadership role with significant influence across the business. You'll be responsible for shaping and delivering a marketing strategy that supports Labman's commercial objectives, strengthens our brand position, and helps generate opportunities across our diverse business units. Working closely with senior leaders, sales teams, and technical experts, you'll ensure marketing activity is aligned with business priorities and delivers measurable impact. You'll lead a talented marketing team while maintaining a hands-on approach, contributing directly to key initiatives when needed. This is an exciting opportunity for someone who enjoys combining strategic thinking with practical delivery in a highly innovative engineering environment.

What You'll Do

Define and deliver Labman's marketing strategy, aligned with commercial objectives and long-term growth plans
Champion and develop the Labman brand across all markets and channels
Create targeted marketing plans with clear objectives, actions, and measurable outcomes
Develop positioning and messaging that differentiates Labman in complex technical and scientific markets
Work closely with sales and business unit leaders to support demand generation, lead quality, and customer engagement
Use market insight, customer understanding, and competitor analysis to inform marketing strategy
Lead, develop, and mentor the marketing team, building capability and supporting professional growth
Establish clear objectives, standards, and accountability within the team
Oversee the delivery of content-led and campaign-driven marketing activity across appropriate channels
Ensure all marketing outputs are commercially relevant, technically credible, and aligned with Labman's brand standards
Develop and optimise marketing systems, including CRM and marketing automation platforms
Measure and report on marketing performance, using data to drive continuous improvement
Manage budgets, resources, and external partners to maximise value and effectiveness
Contribute directly to priority projects and initiatives where required

What You'll Need

Significant experience in B2B marketing within technical, engineering, scientific, or industrial sectors
Proven experience leading and developing marketing teams
Strong strategic thinking combined with a practical, hands-on approach
Experience creating and delivering marketing strategies that support commercial growth
Strong understanding of demand generation, lead nurturing, and customer engagement
Experience working with CRM and marketing automation platforms
Ability to analyse data and turn insights into effective marketing activity
Excellent communication and stakeholder management skills
Strong organisational skills with the ability to manage multiple priorities
Commercial awareness and a results-focused mindset
A collaborative approach and ability to work effectively across different teams

Desirable Experience

Experience with one or more of the following:

International B2B marketing
Scientific, engineering, automation, or technology-based businesses
Market segmentation and customer targeting strategies
Multi-channel digital marketing campaigns
Brand development and positioning
Marketing technology implementation and optimisation
Managing agencies, suppliers, and external partners

Company Benefits

33 days annual holiday (rising to 38 over 5 years) including public holidays
Company profit share scheme
5% employer pension contribution (no upper earnings cap)
Aviva Healthcare
Travel opportunities in various roles
Enhanced maternity pay (long service applicable)
Enhanced paternity leave
Access to counsellor, psychotherapist, and physiotherapist
CPD support and annual subscription to appropriate professional body covered
Free in-house gym, VR racing, clay pigeon shooting, old-school gaming competitions, squash courts, climbing wall, and social clubs, plus much more

Labman Values

IN IT TOGETHER - Shared effort, shared success

EXCELLENCE - Delivering the highest quality in everything we do

HUMILITY - Grounded, respectful, and always learning

SUSTAINABILITY - Building a business that lasts

FUN - Friendly, enthusiastic, and a bit different

Apply Now

Refine Your Search

head of customer service jobs in yarm, nyk

Head of Marketing

Head of Credit and Collections

Service Colleague (Express)

Head of Strategic Asset Management

VacancyTitle: Fleet Strategy and Operations Manager

Operations Manager

Digital Product Lead

Development Manager

Department Manager

Maintenance Shift Leader

Branch Manager

Assistant Development Manager

Customer Service Assistant (Full Time)

CX Team Member

VacancyTitle: Strategic Programme Leads - PMO (Water, Wastewater and WINEP Portfolios)

Customer Delivery Driver

Customer Services Executive

Project Manager

Senior Development Manager

Military Training Instructor

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