Customer experience manager Work, Jobs in Yate, Gls (with Salaries)

Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
Guest Experience Manager
Forest Holidays —Berry Hill
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
1d
Receptionist
Reflections —Yate
- Up to £26,000 a year
- Part-time
- Microsoft Word
- Hospitality
- Customer service
- Annual leave
- Employee discount
Quick apply
Purchasing/Supply Chain Manager
Ingenia Ltd —Bristol
- From £40,000 a year
- Full-time
- Data analysis skills
- Agile
- In-person
Quick apply
9d
Purchasing & Inventory Coordinator
Ling Design Ltd —Bath
- From £32,500 a year
- Full-time
- Microsoft Excel
- In-person
- Negotiation
- Health & wellbeing programme
- Life insurance
Quick apply
13d
Automotive Customer Experience Manager- Gloucester
Baylis Automotive —Gloucester
- Up to £40,000 a year
- Full-time
- Customer service
- Front desk
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Senior Business Development Manager – Solar - Hard FM, Property Management, and Estates sectors
Ecovision Asset Management —Quedgeley
- Up to £100,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
9d
Pub Manager
Brunning & Price - The Architect, Bath —Bath
- Up to £80,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Employee discount
- Referral programme
Quick apply
6d
Event Marshals for Frome Running Festival 5k, 10k & Half Marathon
RunThrough —Frome
- £13 an hour
- Overtime
- Hospitality
- Customer service
- No experience needed
Quick apply
2d
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Project management
- IT
- Communication skills
- Work from home
- Employee discount
Quick apply
Delivery & Fleet Supervisor
Furnished Homes (Underley Furnishings Ltd) —Bristol
- From £31,724 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick apply
2d
Branch Manager
GOLDUNION NEXUS LTD —Chippenham
- £2,500 - £3,500 a month
- Weekend availability
- Management
- Sales
- Customer service
Quick apply
Shift Manager
Greggs —Yate
- £14.20 an hour
- Supervising experience
- Employee discount
Quick apply
2d
National Account & Export Sales Manager
The Gifted Stationery Company —Bath
- £55,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Presentation skills
- Health & wellbeing programme
- Work from home
Quick apply
1d
Customer Experience Executive
TrueStart Coffee —Bristol
- £28,000 - £35,000 a year
- Full-time
- Customer service
- English
- IT
- Employee stock ownership plan
Quick apply
23h
Merchandiser - Yate
Smiths News —Yate
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Management
- Travel
- IT
- Free parking
- Employee discount
Customer Service Representative - Bristol
Diligenta —Bristol
- £24,570 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
EMR Group —Sharpness
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Microtricity Customer Relationship Manager
Ecotricity —Stroud
- £30,000 a year
- Full-time
- Hybrid work
- Management
- Computer literacy
- Microsoft Office
- Work from home
- Employee discount
Quick apply
2d

I want to receive the latest job alerts for customer experience manager in yate, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near yate, gls

Customer Experience Manager

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Data analysis skills
Analysis skills
B2B
SaaS
Communication skills

Full job description

About the role

Help shape exceptional customer experiences that build trust and drive continuous improvement

We are looking for a Customer Experience Manager to join our team, supporting the delivery of a consistent, high-quality customer journey across all channels.

This is a pivotal role responsible for combining hands-on customer support, insight-driven analysis, and operational improvement to enhance the overall customer experience. You will work closely with the Head of Customer Experience and cross-functional teams to resolve complex issues, identify root causes, and implement meaningful improvements.

This is a hybrid role with an expectation to be in the office one day each week across any of our offices. Our offices are based in Peterborough, Watford, Bristol or Birmingham.

What you’ll be doing

In this role, you will:

Manage complex or high-sensitivity customer cases, ensuring effective and empathetic resolution
Analyse customer feedback and behavioural data to identify trends and opportunities for improvement
Support the optimisation of customer journeys, reducing friction and improving satisfaction
Contribute to process improvements, maintaining high-quality documentation, playbooks and knowledge base content
Generate insights through data analysis (e.g. CSAT, NPS, FCR), supporting reporting and decision-making
Collaborate with Product, Engineering and Operations to resolve issues and enhance customer outcomes
Support the adoption of automation and AI tools to improve efficiency and reduce customer effort

Skills & experience

We’re seeking a customer-focused professional who combines strong analytical capability with a passion for improving customer outcomes.

You’ll ideally bring:

Experience handling complex customer enquiries or escalations
Ability to analyse customer data and translate insights into actionable improvements
Strong communication skills, with the ability to engage effectively across teams
A structured, process-driven mindset with a focus on continuous improvement
Confidence working with performance metrics and reporting data
Experience within a B2B SaaS orgnaisation would be advantageous but not essential

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

Unstoppable together.
Always learning.
Make it count.
Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

A competitive base salary.
25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
Private medical insurance.
Life assurance 4x salary.
Enhanced pension scheme with company contributions up to 8.5%.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

customer experience manager jobs in yate, gls

Customer Experience Manager

Guest Experience Manager

Receptionist

Purchasing/Supply Chain Manager

Purchasing & Inventory Coordinator

Automotive Customer Experience Manager- Gloucester

Senior Business Development Manager – Solar - Hard FM, Property Management, and Estates sectors

Pub Manager

Event Marshals for Frome Running Festival 5k, 10k & Half Marathon

Customer Experience Manager

Delivery & Fleet Supervisor

Branch Manager

Shift Manager

National Account & Export Sales Manager

Customer Experience Executive

Merchandiser - Yate

Crematorium Manager

Customer Service Representative - Bristol

Operations Manager

Microtricity Customer Relationship Manager

I want to receive the latest job alerts for customer experience manager in yate, gls

Related Searches

Explore jobs in more locations

About the role

Skills & experience

Benefits & culture

Jobseeker tools

Employer Tools

Browse

Stay Connected