Customer specialist Work, Jobs in Yeading, Gtl (with Salaries)

Service Assurance Specialist – Airport Operations
easyJet —Luton Airport
- Full-time
- Hybrid work
- IT
- Employee discount
11d
Technical Sales Specialist
Chandler CX —Canary Wharf
- £50,020.00 - £80,483.87 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
12d
Sales Assistant
Topps Tiles —Hayes
- £11.39 - £13.35 an hour
- Weekend availability
- Sales
4d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
5d
Logistics & Packing Specialist (Pokémon Live Streams)
Lunar Collectibles Ltd —Twickenham
- £26,500 a year
- Full-time
- Forklift
- Warehouse experience
- In-person
- Sick pay
Quick apply
4d
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Porter
Medirest —Ealing
- £14.80 an hour
- Customer service
- Hotel
- Restaurant
Medical Secretary/PA
Dementech Limited —London
- From £30,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
People Support Services & Advice Specialist
A2Dominion Group —Ealing
- £43,327 - £46,500 a year
- Monday to Friday
- Hybrid work
- Human resources
- AI
- Communication skills
- Employee discount
Quick apply
4d
General Assistant
GLL —London
- £14.80 an hour
- Part-time
- Customer service
- First Aid Certification
Aviation Vetting Officer
Wilson James —Slough
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Annual leave
- Employee discount
5d
Customer Support Specialist
Wellbeing Medical Group —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
9d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
Client Success Executive
PEI Group —London
- English
- Administrative experience
Leasehold Customer Resolution Officer
A2Dominion Group —Ealing
- £34,800 - £36,631 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
4d
Constant Climate Executive UKIE
IAG Cargo —Hounslow
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
4d
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply

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Service Assurance Specialist – Airport Operations

easyJet -
Luton Airport

Apply Now

Job details

Full-time
11 days ago

Benefits

Company pension
Employee discount
Car scheme

Qualifications

Incident management
ITIL
IT

Full job description

Service Assurance Specialist – Airport Operations

Hybrid/Luton

We are easyJet – a FTSE-250 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.

We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

Join Our Mission: Transforming the Travel Experience

Join easyJet as a Service Assurance Specialist – Airport Operations and keep Europe’s most connected airport network flying smoothly.

In this critical role within our Tech & Data organisation, you will ensure our airport operational technologies remain stable, resilient, and ready for future growth. You will collaborate with product teams, ground handlers, and airport partners across four core product groups:

Airport Management
Departure & Compliance
Enable Ground Crew
Baggage Operations.

Role Purpose

You will be at the heart of our mission to deliver seamless digital experiences for millions of passengers. This role offers the opportunity to champion service maturity, influence tech evolution, and grow your career within a fast-paced, household-name airline

Requirements of the Role

What We Are Looking For

Drive Service Assurance: Support ITSM processes, operational governance, and standardized IT support across all airport technologies and suppliers.
Manage Incidents: Coordinate and escalate live operational IT incidents to minimise disruption to flights and ground crew.
Handle On-Call Major Incidents: Participate in a scheduled roster as an out-of-hours Major Incident Manager (full training and tooling provided).
Ensure Operational Readiness: Validate new service deployments, test disaster recovery plans, and ensure documentation is complete before technology goes live.
Continuous Improvement: Investigate recurring issues, identify root causes, and run operational reviews to boost long-term service resilience.
Supplier & Stakeholder Collaboration: Work alongside Product Managers, Technical Specialists, and external suppliers to maintain high data quality and system visibility.

Key Skills

Operational IT Expertise: Strong background in operational support, service assurance, and incident management within complex environments.
Framework Knowledge: Clear understanding and practical experience with IT service management (ITSM) and ITIL processes.
Supplier Management: Experience supporting third-party suppliers and supplier-managed services in live environments.
Aviation Sector Knowledge: Understanding of airport operations, ground handling processes, and live airport technologies.
Problem Solvers: Accountable professionals who can balance operational resilience, compliance, and user impact in high-pressure situations.

Why Join easyJet

“Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK.”

How to Apply:
If you are a self-starter who can identify opportunities to drive greater success for the team and have a track record of building strong relationships with internal stakeholders, we would love to hear from you. Apply now to join our dynamic team!

What you’ll get in return:

At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence.

We offer:

Competitive base salary
20% bonus potential.
25 days holiday, pension scheme, life assurance, and a flexible benefits package.
Discounted staff travel scheme for friends and family
Annual credit for discount on easyJet holidays
‘Work Away’ scheme, allowing you to work abroad for 30 days a year
Electric vehicle lease salary sacrifice scheme

Location & Hours of Work

We operate a hybrid working policy of 40%-60% of the month spent with colleagues.

We look forward to your application and the possibility of you flying high with our team!

Application Process:
Interested candidates should apply through our careers portal.

Reasonable Adjustments:
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [email protected].

We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation

Apply Now

Refine Your Search

customer specialist jobs in yeading, gtl

Service Assurance Specialist – Airport Operations

Technical Sales Specialist

Sales Assistant

Remote Support Desk Operative

Logistics & Packing Specialist (Pokémon Live Streams)

Zara Operations Store Specialist

Porter

Medical Secretary/PA

Income Collection Officer

People Support Services & Advice Specialist

General Assistant

Aviation Vetting Officer

Customer Support Specialist

Welfare Advice Officer

Customer Success Specialist - Part time

Client Success Executive

Leasehold Customer Resolution Officer

Constant Climate Executive UKIE

Customer Onboarding Specialist

Telephone Fundraiser - Full Time Contract (Remote)

I want to receive the latest job alerts for customer specialist in yeading, gtl

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