Room manager Work, Jobs in Yeovil, Eng (with Salaries)

Customer Experience Manager
LUNA & me —Beaminster
- £35,000 - £38,000 a year
- Full-time
- Management
- Customer service
- No experience needed
- Free parking
- Employee discount
Quick apply
10d
Deputy Restaurant Manager - Fine Dining - Accommodation available
The Newt in Somerset —Castle Cary
- £38,000 - £45,000 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
General Manager
Mad Swans —Bristol
- £65,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
Nursery Manager
Tops Day Nurseries —Yeovil
- £30,500 a year
- Full-time
- Preschool
- Leadership
- School
- Employee discount
Quick apply
Production and Fulfilment Team Member (Full-Time)
LUNA & me —Beaminster
- From £13 an hour
- Weekend availability
- Basic maths
- Organisational skills
- Warehouse experience
- Free parking
- Employee discount
Quick apply
10d
Corporate Sales Manager
Mad Swans —Bristol
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
- Employee discount
Quick apply
Early Years Assistant Manager
Happy Days Nurseries —Yeovil
- Up to £35,500 a year
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
Quick apply
7d
Hotel - Duty Manager
Premier Inn —Yeovil
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Housing Team Leader
Rethink Mental Illness —Taunton
- £26,457 - £30,977 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
10d
Duty Manager - Full Time - Chard Leisure Centre
Freedom Leisure —Chard
- Up to £26,815 a year
- Full-time
- Customer service
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5d
Duty Manager - Louma Country Hotel
Steyn Group —Bridport
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Life insurance
- Referral programme
10d
Trainee Finisher
Halstock Cabinet Makers Ltd —Yeovil
- Overtime
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
8d
Head of Mobilisation
Babcock International —Taunton
- Full-time
- Project management
- No degree
- Leadership
- Annual leave
- Employee assistance programme
Broker Account Executive
WPA (Western Provident Association) —Taunton
- From £30,500 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
5d
SSL Bank Porter
Somerset NHS Foundation Trust —Yeovil
- £12.92 an hour
- Part-time
- IT
- Communication skills
- Employee discount
6d
Healthcare Assistant
Korus Ltd —Yeovil
- £12.71 an hour
- Part-time
- Customer service
- Patient care
- IT
Quick apply
Leisure Attendant
Louma Farm & Retreat —Bridport
- Part-time
- First Aid Certification
- Annual leave
Quick apply
Care Assistant
Avon Care Homes Ltd —Shepton Mallet
- Full-time
- In-person
- Care plans
- Communication skills
Quick apply
11d
Night Duty Manager
Louma Farm & Retreat —Bridport
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Finance Assistant - Sales Ledger
ABP Food Group —Yetminster
- Part-time
- Microsoft Excel
- Sales
- Communication skills
Quick apply
10d

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Customer Experience Manager

LUNA & me
Beaminster

Quick apply

Job details

Full-time
£35,000 - £38,000 a year
10 days ago

Benefits

Free parking
Employee discount
Sick pay
On-site parking

Qualifications

Management
Customer service
Apple Numbers
No experience needed
English
Administrative experience
Organisational skills
Leadership
Office experience

Full job description

Customer Experience Manager - LUNA & me

Beaminster, West Dorset · Full Time · Office Based · £35,000–£38,000 depending on experience

The animals come first. That's the whole strategy.

LUNA & me is the highest-rated fresh pet food company in the United Kingdom. Ten years old. Family-owned. Built one customer at a time, through word of mouth, on a standard that has never slipped.

The business is growing, and this role grows with it.

Our customers trust us with the animals they love. Every message we send, every call we take, every problem we solve - someone’s dog or cat is at the heart of it. That is where you come in.

The role

We are looking for a Customer Experience Manager to own the daily running of our customer care.

This is a hands-on role in a small team. You will answer customers yourself, by email and by phone, and you will lead the people alongside you by example, because here the manager is the best practitioner in the room, not a name on an org chart.

You will handle the conversations that need a manager: the worried customer, the complaint, the moment where composure and warmth decide whether someone stays with us for life. You will coach your team to the same standard. And you will not be starting from scratch; this is an established business that knows exactly how it wants its customers looked after. You'll know what excellent looks like from your first week. Your job is to deliver it every day, without exception.

This role needs a professional

Plenty of people have done customer service. Far fewer are customer service professionals. The difference matters here, so let us be precise about it.

A professional has been trained in this work, not just exposed to it. You know the difference between resolving a complaint and paying it to go away. You know why a public review response is written for the thousand people who will read it, not the one person who wrote it. You have handled customers who were wrong, upset, and loud about it, and the outcome protected both the relationship and the business. You have coached others to do the same.

If you read that paragraph and recognised your own training, this role is for you. If you read it and thought "I'm sure I could pick that up" - it isn't.

What we need from you

A track record managing or leading customer service in a professional, structured environment - where quality was measured, and standards were real
Excellent written English. Every customer touchpoint here is written, considered, and held to a high standard
Calm authority on the telephone and in difficult conversations - warmth and firmness at the same time
Pride in doing things properly, and the professionalism to hold a standard you didn't invent
Within commuting distance of Beaminster, or ready to be. Office-based, Monday to Friday, 8.00–16.30

Pet food experience is not required. The category can be learned. The professional discipline cannot - you either have it, or you don't yet.

What this is not

This is not hybrid, and it is not remote. The team is in the building, and so is the standard.

This is not a strategy role. It is a doing role for someone who is brilliant at doing.

And it is not a place where "good enough" survives. We take our customers' trust seriously, and so will you.

How we hire

Send your CV and a covering letter to [email protected]. The covering letter matters - tell us why this role, not a role. We read every letter as a piece of written work, because in this job, that is exactly what your work will be.

Shortlisted candidates complete a short written assessment before interview: two real customer scenarios, answered as you would answer them in the role. If you are the professional we have described, you will enjoy it.

Job Type: Full-time

Pay: £35,000.00-£38,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Beaminster DT8 3PT: reliably commute or plan to relocate before starting work (required)

Experience:

Professional Customer Service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

room manager jobs in yeovil, eng

Customer Experience Manager

Deputy Restaurant Manager - Fine Dining - Accommodation available

General Manager

Nursery Manager

Production and Fulfilment Team Member (Full-Time)

Corporate Sales Manager

Early Years Assistant Manager

Hotel - Duty Manager

Housing Team Leader

Duty Manager - Full Time - Chard Leisure Centre

Duty Manager - Louma Country Hotel

Trainee Finisher

Head of Mobilisation

Broker Account Executive

SSL Bank Porter

Healthcare Assistant

Leisure Attendant

Care Assistant

Night Duty Manager

Finance Assistant - Sales Ledger

I want to receive the latest job alerts for room manager in yeovil, eng

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