Customer service Work, Jobs in Ynyshir, Rct (with Salaries)

Customer Service Supervisor
Transport for Wales —Pontypridd
- £38,012 a year
- Weekend availability
- Management
- Microsoft Office
- Classroom experience
- Employee discount
3d
Tesco Travel Money Advisor
Travelex —Pontyclun
- £13.50 an hour
- Overtime
- Customer service
- In-person
- Employee discount
Customer Experience Assistant
Zip World —Hirwaun
- £12.71 an hour
- Customer service
- Driving
- In-person
- Free parking
- Store discount
Quick apply
Inside Sales Representative
729 Crane Process Flow Technologies Ltd. UK —Cwmbran
- Full-time
- Sales
- Customer service
- Bachelor's degree
Business Client Service Specialist
HSBC Global Services Limited —Swansea
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
9d
Customer Service Advisor
PHSGroup —Caerphilly
- No weekends
- Hybrid work
- Computer skills
- No travel
- Free parking
- Employee discount
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Assistant
Lidl —Aberdare
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
2d
Customer Relations
PHSGroup —Caerphilly
- £25,710 a year
- No weekends
- Hybrid work
- Customer service
- Free parking
- Employee discount
11d
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Legal Support/Customer Service Advisor
Kearns Solicitors —Caerphilly
- £26,026 - £29,274 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service Assistant
Cardiff Students Union —Cardiff
- From £26,306 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
Customer Service Representative
Numeris Footwear —Swansea
- From £24,784.50 a year
- Full-time
- No experience needed
- In-person
- Communication skills
- Employee discount
Quick apply
5d
Sales Advisor
Hotel Chocolat —Llantrisant
- £13.05 an hour
- Hotel
- Café
- Employee discount
3d
Sales Colleague
Currys —Caerphilly
- £12.71 - £13.01 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
Customer Assistant - Replenishment
Morrisons —Porth
- Annual leave
- Employee discount
Quick apply
2d
Customer Service Administrator
Seda UK —Blackwood
- £26,500 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
1d
Customer Services Advisor
The Game Collection —Swansea
- £26,436.80 a year
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Free parking
- Employee discount
Quick apply
Customer Services Advisor
Halfords —Llantrisant
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount

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customer service jobs near ynyshir, rct

Customer Service Supervisor

Transport for Wales -
Pontypridd

Apply Now

Job details

Fixed term contract
£38,012 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
Free or subsidised travel
Employee discount
Car scheme

Qualifications

Management
Microsoft Office
Classroom experience
IT
Communication skills
Office experience
Welsh

Full job description

Salary:

£38,012 per annum
Location:

Pontypridd Station
Website Category:

Stations and Interchanges
Contract Type:

Fixed Term
Closing Date:

8 July 2026
Vacancy Reference:

0713

Please note: This is a 12 month fixed term contract.

The Role

As an effective Customer Service Supervisor, you will lead by example, inspiring your team to deliver exceptional customer service, whilst providing a safe and secure environment.

Role responsibilities

Provide on the job coaching and assessment, assist station or interchange managers with the individual and team training plans for their team.
Contribute to the development of revenue protection plans for Customer Operations and provide revenue protection services in support of these plans.
Develop and deliver short training modules to support the development of stations and interchange teams.
Contributing to the delivery of training for station and interchange employees, including gateline, ticket machine usage and platform activities (including dispatch where appropriate).
Provide cover at ticket offices, gatelines, platforms and interchanges.

Who we're looking for

Excellent people management skills
An effective trainer, coach and advisor, with excellent communication skills
Ability to analyse data
Be a confident IT user, able to use Microsoft office applications and other systems
Good knowledge of working in an operational safety environment
Booking Office experience where this is required
Gateline and revenue protection experience where this is required
Platform operational experience with dispatch competence where this is required

As a transport operating company, we are there for our customers whenever they need to travel – so flexibility to work shifts, including weekends and bank holidays, is essential.

Joining our Talent Pool

If you are successful after interview stage but there is not a role immediately available, you will be placed into our Talent Pool for a period of 12 months where you will be considered as and when a suitable position arises.

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Job benefits

Enhanced pension scheme

Free travel across the TfW rail network

Cycle to work scheme

Electric car scheme

Health cash plan

High street discounts

Training & development opportunities

Apply Now

Refine Your Search

customer service jobs in ynyshir, rct

Customer Service Supervisor

Tesco Travel Money Advisor

Customer Experience Assistant

Inside Sales Representative

Business Client Service Specialist

Customer Service Advisor

Customer Service Representative

Customer Assistant

Customer Relations

Customer Service Advisor

Legal Support/Customer Service Advisor

Customer Service Assistant

Customer Service Representative

Sales Advisor

Sales Colleague

Customer Assistant - Replenishment

Customer Service Administrator

Customer Service Team Leader

Customer Services Advisor

Customer Services Advisor

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