Customer success specialist Work, Jobs in York, Nyk (with Salaries)

Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Property Operations Assistant (Full Time)
Allsop Letting and Management —Leeds
- £30,000 - £34,000 a year
- Full-time
- In-person
- Office experience
Quick apply
Call Centre Representative
Lowell Group —Leeds
- £28,911 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
Buyer
IPL —Normanton
- Monday to Friday
- In-person
- Communication skills
- Store discount
- Annual leave
Customer Support Specialist
M3EU —Leeds
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick apply
Junior Paralegal
BW Legal —Leeds
- From £20,200 a year
- Overtime
- Case management
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
Managed Services Solutions Specialist
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Sales
- Organisational skills
- IT
Quick apply
Procurement Excellence Lead
Hiscox —York
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Continuous improvement
Contact Centre Representative – Graduate Opportunity
Lowell Group —Leeds
- £25,166 a year
- Full-time
- Financial services
- Communication skills
- Free parking
Training & Development Specialist - Signalling
Siemens —York
- Full-time
- Hybrid work
- Communication skills
- Teaching
- Time management
Healthcare Delivery Driver
Life Couriers UK Limited —York
- £27,190.80 a year
- Full-time
- Driving
- Commercial driving
- Time management
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Deal Operations Specialist
Trimble —Leeds
- Full-time
- Google Suite
- Microsoft Excel
- Salesforce
Aftersales Coordinator
Express Bi Folding Doors —Leeds
- £25,000 - £26,000 a year
- 8 hour shift
- Sales
- English
- Microsoft Office
Quick apply
1d
Installations Administrator
Express Bi Folding Doors —Leeds
- £25,000 - £26,000 a year
- 8 hour shift
- Customer service
- English
- Microsoft Office
Quick apply
1d
Swedish Customer Service & Sales
Gear4Music —York
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Work from home
Installation Coordinator
Magnet —Leeds
- £25,875.20 a year
- Microsoft Excel
- Communication skills
- Employee discount
Quick apply
8d
Stock and Replenishment Supervisor
Rubix —Goole
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
12d
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Service Team Leader
Genus Plc —York
- Full-time
- Programmable logic controllers
- Organisational skills
- Communication skills
- Employee assistance programme
Back End Specialist Launch Team
Ball Corporation —Wakefield
- £502,500 - £723,600 a year
- Hybrid work
- Data analysis skills
- English
- Computer skills
- Employee assistance programme
Quick apply

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customer success specialist jobs near york, nyk

Customer Success Specialist

Assured Data Protection -
Leeds

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Job details

Full-time

Benefits

Company events

Qualifications

Microsoft Powerpoint
Microsoft Word
CSS
Sales
Customer service
Microsoft Office
Administrative experience
Customer relationship management
Organisational skills
IT
HubSpot
Communication skills
Time management

Full job description

Location: Hybrid – Remote / Leeds – 3 days in office
Position Title: Customer Success Specialist
Job Type: Full-Time

About Us

Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.

We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global datacenters ensure data sovereignty, meeting your organisation’s compliance requirements. A dedicated team is always available to recover your data and minimise disruption in the event of a disaster.

Job Description

The Customer Success Specialist (CSS) is responsible for delivering an exceptional customer experience that drives client satisfaction, retention, and growth. Serving as the primary point of contact, the CSS will proactively support customer business needs, build strong relationships, and identify opportunities to expand services and partnerships.
Compensation for this role includes a base salary and performance-based bonuses tied to the successful achievement of key performance indicators (KPIs).

Responsibilities for Customer Success Specialist:

Build and maintain strong customer relationships, ensuring client needs are addressed promptly and effectively.
Conduct regular service reviews to assess customer satisfaction, identify potential challenges, understand current and future business objectives, and uncover opportunities to expand services that align with customer goals.
Manage and drive customer renewals, ensuring timely contract execution and maximizing customer retention.
Monitor customer accounts proactively, addressing issues before they escalate and identifying opportunities to improve service delivery and account performance.
Resolve complex customer concerns and disputes professionally, ensuring positive outcomes and preserving strong client relationships.
Support customer engagement and marketing initiatives by communicating product enhancements, industry insights, and best practices.
Maintain accurate and up-to-date records of customer interactions, service activities, and account-related documentation.

Qualifications for Customer Success Specialist:

2+ years prior experience in customer facing and / or sales roles.
Excellent communication skills and the ability to understand the needs of the customers.
Demonstrate analytical and problem-solving skills.
Strong organizational and time management skills.
Knowledge of the corporate information technology (IT) space, any experience working with data backup, or IT Managed Services Providers (MSP) is a plus.
Knowledge of customer service programs and CRM management programs, experience with ChurnZero and HubSpot is a plus.
Strong administrative technical skills with standard MS Office components including Word, Excel, and PowerPoint.

What We Offer:

Hybrid working options for flexibility
Regular team-building and off-site company events.
A dynamic, inclusive, and collaborative work environment

Location: Leeds

This is a hybrid role, with a combination of office-based and remote working.

At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.

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Refine Your Search

customer success specialist jobs in york, nyk

Customer Success Specialist

Property Operations Assistant (Full Time)

Call Centre Representative

Buyer

Customer Support Specialist

Junior Paralegal

Managed Services Solutions Specialist

Procurement Excellence Lead

Contact Centre Representative – Graduate Opportunity

Training & Development Specialist - Signalling

Healthcare Delivery Driver

Deal Operations Specialist

Aftersales Coordinator

Installations Administrator

Swedish Customer Service & Sales

Installation Coordinator

Stock and Replenishment Supervisor

Internal Sales Executive

Service Team Leader

Back End Specialist Launch Team

I want to receive the latest job alerts for customer success specialist in york, nyk

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