Hotel & accommodations guest services staff Work, Jobs in York, Nyk (with Salaries)

Guest Service Team Member
The Grand - York —York
- £13.15 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Guest Service Team Member
Holiday Inn Express - York East —York
- £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
2d
Guest Service Assistant (Casual)
Holiday Inn York —York
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
Nights - Team Member
Premier Inn —York
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Receptionist
Hilton —York
- £12.71 an hour
- Full-time
- Hotel
- Hotel experience
- Employee stock purchase plan
- Annual leave
8d
Guest Service Assistant
Holiday Inn York —York
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
Nights Team Member
Premier Inn —York
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Front Office - Team Member
The Grand - York —York
- £12.85 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Night Porter
Hilton —York
- £13.09 an hour
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee stock purchase plan
- Annual leave
Hotel Receptionist
The Limes —York
- £13 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
10d
Front Office Team Member - Nights
The Grand - York —York
- £27,208 a year
- Full-time
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Receptionist / Bartender (Crew Member) - Moxy York
Hotel Co 51 —York
- £13.62 an hour
- Full-time
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Host
Roomzzz —City of York
- £29,262 a year
- 12 hour shift
- Hotel
- Employee discount
Casual Front of House Staff - Front Desk Porter
Delta Hotels by Marriott York —York
- £14.25 an hour
- Hotel
- Hotel experience
Quick apply
Reception Agent - 30 hours
NOVOTEL —York
- Part-time
- English
- Hotel
Quick apply
Guest Service Agent - Casual
Radisson Hotel Group —Leeds
- £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Night Team Member
YHA England & Wales —York
- £12.71 an hour
- Night shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
5d
Guest Service Assistant (Casual)
Holiday Inn Leeds Garforth —Leeds
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
11h
Spa & Leisure Receptionist to join our team here at Salus Spa @ Aldwark Manor Estate
Aldwark Manor Estate —York
- £12.80 an hour
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
13d
Guest Relations Manager
Hilton —Leeds
- £29,000 a year
- Full-time
- Bar
- Hotel
- Employee stock purchase plan
- Annual leave
12d

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Guest Service Team Member

The Grand - York -
York

Apply Now

Job details

Full-time
£13.15 an hour

Benefits

Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Communication skills

Full job description

Description

Picture this: you’re the friendly face that sets the tone for every guest’s stay — creating a warm welcome from the very first moment. You deliver service that’s both efficient and personal, anticipating needs, sharing recommendations, and making every interaction feel effortless.

You move confidently between tasks — handling bookings, answering questions, and supporting across departments — always bringing a calm, informed, and approachable style. No two shifts are ever the same: new guests, new stories, and new opportunities to make someone’s day that little bit brighter.

As a Guest Service Team Member, you’re more than just part of the team — you’re part of the experience, shaping the moments and memories our guests will carry with them long after they leave.

Key Responsibilities

As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing:

Using your approachable personality to build great connections with guests.
Demonstrating your confidence in handling check-ins, bookings and guest requests.
You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay.
A team player who’s flexible and happy to help wherever needed.

What Makes You Splendid?

We live by our values – and we’d love you to bring them to life every day:

Open - You’re friendly and welcoming, helping guests feel right at home.
Nimble – You adapt quickly, handling whatever the day brings with ease.
Brilliant - You take pride in the little touches that make a big difference.
Honest - You’re reliable and trustworthy, building confidence through your actions.

Show up with your spark and care for others, and we’ll provide the tools for you to thrive.

Benefits

When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:

Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
Life Assurance - peace of mind for you and your loved ones.
Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
Pension - auto enrolment into the company pension scheme.
Learning & Development - opportunities available to progress your skills and career.

About The Grand - York

Built in 1906 as the headquarters of the North Eastern Railway, The Grand, York is a striking example of early 20th-century architecture. Designed by William Bell and Horace Field, the building showcases elegant marble interiors, oak-panelled rooms, and the majestic Grand Boardroom.

A cherished landmark in the heart of Yorkshire, The Grand was lovingly restored to its original splendour in 2010. Today, it stands as an award-winning five-star hotel, welcoming guests with the warmth, charm, and character of true Yorkshire hospitality.

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in york, nyk

Guest Service Team Member

Guest Service Team Member

Guest Service Assistant (Casual)

Nights - Team Member

Receptionist

Guest Service Assistant

Nights Team Member

Front Office - Team Member

Night Porter

Hotel Receptionist

Front Office Team Member - Nights

Receptionist / Bartender (Crew Member) - Moxy York

Host

Casual Front of House Staff - Front Desk Porter

Reception Agent - 30 hours

Guest Service Agent - Casual

Night Team Member

Guest Service Assistant (Casual)

Spa & Leisure Receptionist to join our team here at Salus Spa @ Aldwark Manor Estate

Guest Relations Manager

I want to receive the latest job alerts for hotel & accommodations guest services staff in york, nyk

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