Internal control manager Work, Jobs in York, Nyk (with Salaries)

Compliance Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 - £60,000 a year
- Full-time
Quick apply
Commissioning Operations Manager
Orchard Healthcare Group —Harrogate
- £60,000 - £65,000 a year
- Full-time
- Business development
- Communication skills
- Marketing
- Employee assistance programme
Quick apply
OPERATIONS MANAGER
Grantley Hall —Grantley
- Hotel
- Human resources
- Organisational skills
- Store discount
- Annual leave
Quick apply
Site Program Manager
KBR —Leeds
- £127,400 - £192,800 a year
- Full-time
- Management
- PMP
- Engineering
- Annual leave
- Flexible schedule
Program Operations Manager
Authentix, Inc. —York
- £40,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
Quick apply
Parts Manager
Vertu Motors —York
- Full-time
- Management
- Organisational skills
- Leadership
- Employee discount
Quick apply
Branch Manager
Huws Gray Group —York
- Leadership
- Communication skills
- Annual leave
- Employee discount
Chief Operating Officer
Rural Payments Agency —Leeds
- £86,000 a year
- Full-time
- Presentation skills
- Travel
DEPUTY GENERAL MANAGER
Grantley Hall —Grantley
- Hotel
- Leadership
- Communication skills
- Store discount
- Annual leave
Quick apply
Senior Project Manager
BAM UK & Ireland —Leeds
- Monday to Friday
- Management
- Engineering
- Project management
Risk & Assurance Manager
Yorkshire Housing —Leeds
- £54,700 a year
- Travel
- Annual leave
- Work from home
14d
PMO Analyst
Bettys & Taylors Group —Harrogate
- £25,750 - £29,000 a year
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Employee discount
3d
Parts Manager
CarSupermarket.com —Goole
- £31,668 a year
- Full-time
- English
- Team management
- Organisational skills
- Free parking
- Employee discount
Quick apply
4d
Privacy Manager (Accountability)
Bank of England —Leeds
- £62,480 - £70,920 a year
- Full-time
- Communication skills
- Annual leave
4d
Programme Manager - Senior Quality Control Inspector
Baily Garner —Leeds
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Business development
- Quality control
- Organisational skills
- Annual leave
- Flexible schedule
Quick apply
Trainee Installation Manager
Home Decor GB Ltd —Leeds
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
8d
National Account Manager
Bestway Group —York
- Full-time
- Presentation skills
- Organisational skills
Quick apply
Sr Quality Operations Leader, Equipment Services- Remote UK
Cytiva —York
- Full-time
- Remote
- Microsoft Word
- Word processing
- Data analysis skills
- Annual leave
7d
Project Manager
Arcadis —York
- Analysis skills
- Project management
- Contracts
Finance Risk & Control Manager
Lowell Group —Leeds
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- Communication skills
- Free parking
4d

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Compliance Manager

1ST LOCATE (UK) LIMITED -
Temple Newsam

Quick apply

Job details

Full-time
£45,000 - £60,000 a year

Qualifications

Root cause analysis

Full job description

Role: Compliance Manager

Salary: £45,000 - £60,000

Location: Colton, Leeds

Hours: 35 per week

Job Description

First Locate is one of the UK's leading outsourced debt resolution and customer account management providers, supporting major organisations across utilities, retail, government, and financial services. With a strong focus on customer outcomes, vulnerability, and regulatory excellence, the Compliance Manager will play a key role in ensuring the business continues to operate in line with FCA requirements, Consumer Duty expectations, and industry best practice.

Reporting to senior leadership, you will provide expert compliance oversight across collections, debt resolution, customer contact, and operational processes. The role is responsible for maintaining a robust compliance framework, supporting a culture of fair customer treatment, and ensuring the business meets its regulatory obligations as an FCA-authorised firm.

So that’s us, now let’s talk about your role:

Regulatory Compliance

Act as the subject matter expert for FCA regulations, Consumer Credit requirements, and collections-related regulatory obligations.
Ensure ongoing compliance with the FCA Consumer Credit Sourcebook (CONC), Consumer Duty requirements, and applicable industry standards.
Monitor regulatory developments and assess their impact on First Locate's operations, policies, and customer journeys.
Provide practical compliance advice and challenge to senior management on regulatory risks, conduct matters, and emerging issues.
Support engagement with regulators, industry bodies, and external stakeholders where required.

Compliance Monitoring & Assurance

Develop and deliver a risk-based Compliance Monitoring Programme across collections, debt resolution, customer service, and payment processing activities.
Review customer interactions, including calls, correspondence, and digital communications, to ensure regulatory compliance and positive customer outcomes.
Conduct thematic reviews focusing on key areas such as vulnerability, financial difficulty, affordability considerations, complaints, and customer treatment.
Identify, investigate, and report compliance breaches, ensuring effective root-cause analysis and remediation.

Customer Outcomes & Vulnerability

Champion First Locate's commitment to treating customers fairly and delivering positive outcomes throughout the debt resolution process.
Oversee and enhance frameworks supporting customers experiencing financial difficulty or vulnerability.
Ensure collection strategies, communication approaches, and repayment solutions align with FCA expectations and Consumer Duty principles.
Provide oversight of customer outcome monitoring and vulnerability reporting to support continuous improvement. First Locate's customer-focused and empathetic approach is central to its service model.

Governance, Policies & Controls

Develop, review, and maintain compliance policies, procedures, and controls to reflect regulatory requirements and business objectives.
Support governance forums and leadership teams through the provision of compliance MI, regulatory updates, and risk reporting.
Ensure operational processes and controls remain effective, proportionate, and aligned to regulatory expectations.
Contribute to internal audits, client audits, and regulatory reviews as required.

Risk Management

Identify, assess, and monitor compliance and conduct risks across the business.
Maintain compliance risk registers and support enterprise risk management activities.
Investigate incidents, complaints, regulatory breaches, and control failures, recommending appropriate corrective actions.
Drive continuous improvement initiatives to strengthen controls and reduce regulatory risk exposure.

Training & Culture

Deliver engaging compliance training and awareness programmes across operational and leadership teams.
Coach managers on regulatory expectations, Consumer Duty obligations, and good customer outcomes.
Promote a strong culture of accountability, integrity, and compliance across the organisation.
Support the embedding of compliance and customer-centric behaviours throughout the employee lifecycle.

What we need from you?

Proven experience within a Compliance Manager, Compliance Business Partner, Regulatory Compliance, or Conduct Risk role.
Strong knowledge of FCA regulations, Consumer Credit legislation, and the Consumer Credit Sourcebook (CONC).
Experience within collections, debt resolution, debt purchase, financial services outsourcing, or consumer credit environments.
Sound understanding of Consumer Duty, vulnerable customer requirements, and conduct risk management.
Experience designing and delivering compliance monitoring and assurance programmes.
Excellent analytical, investigation, reporting, and stakeholder management skills.
Ability to influence at all levels and translate regulatory requirements into practical operational solutions.

Please find the full job description and a list of our great benefits attached below.

Quick apply

Refine Your Search

internal control manager jobs in york, nyk

Compliance Manager

Commissioning Operations Manager

OPERATIONS MANAGER

Site Program Manager

Program Operations Manager

Parts Manager

Branch Manager

Chief Operating Officer

DEPUTY GENERAL MANAGER

Senior Project Manager

Risk & Assurance Manager

PMO Analyst

Parts Manager

Privacy Manager (Accountability)

Programme Manager - Senior Quality Control Inspector

Trainee Installation Manager

National Account Manager

Sr Quality Operations Leader, Equipment Services- Remote UK

Project Manager

Finance Risk & Control Manager

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