Senior branch manager Work, Jobs in York, Nyk (with Salaries)

Change & Implementation Manager
thebigword —Leeds
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Lettings Manager
Reeds Rains —Haxby
- £35,000 - £45,000 a year
- Full-time
- Travel
- Leadership
Senior Sales Negotiator
Preston Baker and Associates —York
- £28,000 - £40,000 a year
- Weekend availability
- Sales
- Administrative experience
- In-person
- Sick pay
Quick apply
Reward Manager
Leeds Building Society —Leeds
- £64,000 - £86,500 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Flexible schedule
7d
Car Sales Manager
Batchelors Motor Group —Ripon
- £55,000 - £65,000 a year
- Full-time
- Management
- Sales
- In-person
- Store discount
- Employee discount
Quick apply
3d
Showroom Sales Manager
Bathroom Showroom —York
- Full-time
- Sales
- CAD
- Annual leave
- Employee assistance programme
11d
Graduate Management Trainee - York
Enterprise Mobility —York
- Full-time
- Sales
- Customer service
- Bachelor's degree
Customer Success Team Manager
thebigword —Leeds
- Up to £48,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Leadership
Quick apply
3d
Graduate Management Trainee - Harrogate
Enterprise Mobility —Harrogate
- Full-time
- Sales
- Customer service
- Bachelor's degree
Field Operations Manager
Hotelcare —Leeds
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
Quick apply
8d
Team Manager, Planning and Operational Support Team, Judicial College, Judicial Office
Ministry of Justice —Leeds
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
1d
Graduate Management Trainee - Leeds
Enterprise Mobility —Leeds
- Full-time
- Sales
- Customer service
- Bachelor's degree
Senior Care Assistant
Carefound Home Care —Harrogate
- £16.39 - £17.39 an hour
- Part-time
- Annual leave
Quick apply
10d
Building Services Apprenticeship
OCS Group —Leeds
- English
- Communication skills
Quick apply
Customer Account Manager
Evlo —Leeds
- Financial services
- Communication skills
- Employee discount
Quick apply
HR Apprentice
thebigword —Leeds
- £24,000 a year
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
Quick apply
Guest Service Manager
Holiday Inn Leeds Garforth —Leeds
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
Quick apply
11d
Legal Counsel (Enforcement Team) - Based in Leeds
DfT Operator —Leeds
- Up to £73,368 a year
- Full-time
- Hybrid work
- Analysis skills
- Programmable logic controllers
- Continuous improvement
- Annual leave
Quick apply
Pharmacy Production Technician
Leeds Teaching Hospitals NHS Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
4d
Breakfast Chef / Junior Sous Chef - Aldwark Manor Estate
Aldwark Manor Estate —York
- £34,000 a year
- Full-time
- Cooking
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d

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Change & Implementation Manager

thebigword -
Leeds

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Job details

Full-time
£45,000 - £60,000 a year
2 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Salesforce
Facilities management
Microsoft Office
Project management
B2B
Agile
Communication skills
PRINCE2 Certification

Full job description

Job Ref: THE1117

Branch: thebigword UK - Interpreting

Location: thebigword

Salary/Benefits: £45k to £60k per annum (dependent on experience), Hybrid Working in our Fantastic Leeds Office + Other Perks!

Contract type: Permanent

Hours: Full Time

Hours per week: 37.5

Posted date: 16/06/2026

Closing date: 18/07/2026

The Role Unveiled

The Change Implementation Manager is a pivotal role responsible for planning, managing, and delivering structured change across mid-sized projects, new client implementations, and material variations to existing contracts. This person ensures that transitions are smooth, risks are managed, and all stakeholders — internal and client-side — are aligned and confident throughout the change journey.

This role is suited to someone who combines strong project discipline with excellent people and communication skills, and who thrives in environments where no two changes are the same.

Your Role in Action

Change Planning Governance

Own and maintain a change register across all active projects and implementations
Develop change management plans, impact assessments, and risk logs for each change
Define change scope, timelines, resource requirements, and success criteria
Ensure governance checkpoints are met and changes are formally approved before proceeding
Apply appropriate change frameworks (e.g. PROSCI ADKAR, or equivalent) scaled to project size

Client Implementations Contract Variations

Lead end-to-end delivery of new client onboarding where the scope differs materially from existing service designs
Manage contract variation changes from initiation through to business-as-usual handover
Act as the primary point of contact for clients during the change period, managing expectations and communications
Coordinate cross-functional teams (operations, IT, finance, HR) to deliver implementation milestones
Produce client-facing implementation plans, progress reports, and post-go-live reviews

Stakeholder Engagement

Identify all internal and external stakeholders affected by each change and develop tailored engagement plans
Facilitate workshops and briefings to build understanding and buy-in
Manage upward reporting to senior leadership and board sponsors where required
Act as a bridge between operational teams and commercial/account management functions

Risk Issue Management

Proactively identify change risks and develop mitigation strategies
Escalate blockers and issues promptly with proposed solutions
Maintain a RAID log (Risks, Assumptions, Issues, Dependencies) for all active changes
Conduct post-implementation reviews and capture lessons learned

Continuous Improvement

Develop and maintain a standard change management toolkit, templates, and playbooks
Drive improvements to how change is managed across the business based on lessons learned
Coach and upskill colleagues in change management best practice

The Perfect Match: Your Skills Talents

Essential

Demonstrable experience managing business change in a client-facing or B2B services environment
Strong project management skills with the ability to manage multiple concurrent changes
Experience managing client implementations or service transitions
Excellent written and verbal communication, including ability to produce clear plans and reports
Comfortable working with ambiguity and adapting to changing priorities
Strong stakeholder management skills at all levels, including client-side contacts
Proficient in Microsoft Office (particularly Excel, Word, PowerPoint)

Desirable

Formal change management qualification (e.g. PROSCI, CMI, or equivalent)
Project management qualification (e.g. PRINCE2, APM PMQ, or Agile equivalent)
Experience in Language Services, facilities management / technology services / outsourcing
Familiarity with CRM or project management tools (e.g. Monday.com, Asana, Salesforce)
Experience working in a mid-sized business or SME environment

Perks That Make You Smile!

See all of our amazing perks, here: https://careers.thebigword.com/pages/perks-uk

We are eradicating the final barrier of global communication!
At thebigword, we specialise in language solutions, translating over 1 billion words annually, support more than 250 languages and handle millions of interpreting minutes each year. As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network. We’re proud that our services support thousands of people every single day, from those using the National Health Service to global brands across the world such as google, Honda, and Unilever.

Joining our team is not just a career, it’s being part of something much bigger!

Equal Opportunities:
At thebigword, we prioritise the physical and mental health of our global teams. We are a Level 3 Disability Confident Leader, have signed the Menopause Workplace Pledge, and are proud to have signed the Mental Health at Work Commitment. Should you require reasonable adjustments for your interview or subsequent employment, please notify our team. Our mission is to welcome everyone and create inclusive teams, celebrating differences and encouraging everyone to join us and be themselves at work. To find out more about our dedication to Equality, Diversity Inclusion, and our EDI Committee, click here: https://careers.thebigword.com/pages/our-commitment

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Refine Your Search

senior branch manager jobs in york, nyk

Change & Implementation Manager

Lettings Manager

Senior Sales Negotiator

Reward Manager

Car Sales Manager

Showroom Sales Manager

Graduate Management Trainee - York

Customer Success Team Manager

Graduate Management Trainee - Harrogate

Field Operations Manager

Team Manager, Planning and Operational Support Team, Judicial College, Judicial Office

Graduate Management Trainee - Leeds

Senior Care Assistant

Building Services Apprenticeship

Customer Account Manager

HR Apprentice

Guest Service Manager

Legal Counsel (Enforcement Team) - Based in Leeds

Pharmacy Production Technician

Breakfast Chef / Junior Sous Chef - Aldwark Manor Estate

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