Insurance broker Work, Jobs in York (with Salaries)

Product Manager - Direct Customer (Insurance)
Hiscox —York
- Full-time
- Agile
- Leadership
- Communication skills
6d
New Business Development
PIB Group Services Ltd. —York
- Sales
- Customer service
- Communication skills
Quick apply
8d
Product Manager - Broker
Hiscox —York
- Full-time
- Agile
- Leadership
- Communication skills
6d
Broker Commercial, Team Leader
Hiscox —York
- Full-time
- Management
- Continuous improvement
- Communication skills
6d
Claims Handler - Professional Indemnity and Management Liability
Hiscox —York
- Full-time
- Organisational skills
- Communication skills
8d
Claims Handler – Bodily Injury & Medical Malpractice (Multiple Opportunities)
Hiscox —York
- Full-time
- Travel
- Organisational skills
- Communication skills
8d
Client Service Advisor - Corporate Insurance, Leeds
Aon Corporation —Leeds
- Hybrid work
- Organisational skills
- Communication skills
Claims Adjuster - London Markets (Marine)
DWF —Leeds
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Analysis skills
Product Manager – Underwriting
Hiscox —York
- Full-time
- Agile
- Leadership
- Communication skills
3d
Conveyancing Assistant - Lender Only
enact Conveyancing Ltd —Leeds
- Customer service
- Administrative experience
- Communication skills
Quick apply
8d
Lender Only Conveyancer
enact Conveyancing Ltd —Leeds
- Customer service
- Organisational skills
- Communication skills
Quick apply
Audit Associate - Graduate - September 2026 – FS Leeds/Manchester
PKF Littlejohn —Leeds
- Full-time
- Computer literacy
- Accounting
- Organisational skills
- Annual leave
Underwriting Assistant
First Title Services Ltd —Leeds
- Analysis skills
- Organisational skills
- Communication skills
Quick apply
Sales Account Manager (Trainee positions available)
Synergy Car Leasing —Harrogate
- £35,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- Sales
Quick apply
3d
Associate
Kennedys Law - UK —Leeds
- Full-time
- Analysis skills
Commercial Account Executive
J Illingworth & Co Ltd —York
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Work from home
- Employee discount
Quick apply
Trainee Underwriter - Leeds
Zurich Insurance —Leeds
- £26,228 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Flexible schedule
9d
Conveyancer - Repossession Sales
enact Conveyancing Ltd —Leeds
- Customer service
- Organisational skills
- Communication skills
Quick apply
8d
New Business Motor Trade Underwriter
Allianz —Leeds
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Employee discount
Senior Corporate Broker
W Denis —Leeds
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- IT
- Annual leave
- Work from home

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Product Manager - Direct Customer (Insurance)

Hiscox -
York

Apply Now

Job details

Full-time
6 days ago

Qualifications

Agile
Leadership
Communication skills

Full job description

Job Type:

Permanent

Build a brilliant future with Hiscox

About Hiscox UK

Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.

Business Context

Hiscox UK is embarking on a major transformation to drive growth and improve efficiency, ensuring we remain competitive in an increasingly complex market.

This transformation focuses on four key business areas: Direct, Broker, Operations and Underwriting, with a strong emphasis on building a sustainable, long-term transformation capability.

A number of initiatives are already underway across these areas, requiring clear ownership, prioritisation and delivery to realise business value.

Product Managers will play a critical role as transformation partners to the business, shaping vision, defining roadmaps and driving delivery of change.

This is a senior role requiring strong stakeholder management and the ability to build trusted relationships at UKLT level.

The Role - Direct Customer Channel

This role will partner with the area that supports our Direct Customer relationships. They will be responsible for shaping, prioritising and executing on the roadmap that evolves the journeys for customers who manage their insurance directly with Hiscox.

This includes driving the transformation of customer-facing journeys, digital engagement, and self-serve capabilities, ensuring the Direct proposition continues to evolve in line with customer expectations and market trends.

Purpose

Collaborate with Senior Leadership to define, own and continuously evolve the multi-year roadmap for the business area, with end-to-end accountability for the strategic outcomes, investment decisions, benefits realisation across a multi-product portfolio

Be accountable for articulating, evolving and landing the outcomes inherent within the roadmap for the business vertical they are supporting

Broker against competing demands to ensure the right trade-offs are made to secure the benefits realisation plan

Own Discovery & Experience Design. Lead problem framing, hypothesis-driven discovery, facilitate journey mapping and UX/CX collaboration

Ensure business outcomes are translated into clearly defined, outcome-based product intent, with requirements elaborated at the appropriate level by the wider delivery team. Being the ambassador and voice of their journey area within the Transformation function, ensuring there is a clear articulation of the case for change and the capability needed to deliver that

Agree solutions and compromises to ensure the right decisions are made for our customer groups

Identifying issues across the complex delivery landscape and highlighting where business outcomes are under threat to ensure corrective action is taken

Create and foster strong relationships with all stakeholder groups across the business and transformation areas

Key Responsibilities

Front door to Transformation - Acting as the UKLT’s front door to transformation, reporting to the relevant UKLT member as a dotted line.

Define, Own and Iterate the Product Vision & Strategy for each business area using both external and internal data to drive strategic decisions.

Backlog Ownership: Define outcomes, prioritise epics/features using a transparent framework tied to measurable value

Be embedded within the business area working with the senior team to co-create and evolve the strategy and then translate this into capability needed.

Roadmap development & management - Overall accountability for creating and evolving business area roadmap, ensuring there is a clear read across to the business strategy

Trade Off Management - make and defend complex prioritisation and investment trade-offs across competing strategic objectives. and act as a ‘strong voice of the business’ in transformation governance

Accountable for the delivery and optimisation of material business benefits, including commercial growth, efficiency, and customer outcomes, and for corrective action where value is at risk, tracking performance and identifying challenges and opportunities

Drive out opportunities to enable business owned change and increasing flexibility and agility in delivery

Measurement: Define success metrics (OKRs/KPIs), monitor performance, and iterate.

Candidate Profile

Skills and Experience

Strong experience in the insurance sector, operating as a Product Manager / Senior Product Manager in complex or regulated environments with exposure to customer-facing or Direct insurance propositions.

Proven experience partnering with senior stakeholders, including Executive/ExCo-level leaders, to shape strategy, define roadmaps and influence investment decisions

Track record of leading and delivering large-scale product or transformation initiatives across complex business domains

Strong strategic and commercial mindset, with the ability to balance growth, efficiency and customer outcomes

Experience owning and evolving product roadmaps, including prioritisation, trade-off decisions and benefits realisation

Strong capability in discovery and problem framing, working closely with design, technology and business teams to shape solutions

Experience embedding customer insight into product and roadmap decisions, particularly within digital or customer-facing environments

Comfortable operating in matrixed, cross-functional environments, with strong stakeholder management and influencing capability

Strong communication skills, with the ability to clearly articulate the case for change

Experience working in Agile product environments, including backlog ownership and delivery oversight

Data-driven mindset, with experience tracking performance and delivering measurable outcomes

Collaborative leadership style, with the ability to bring others along the transformation journey

Ways of Working

Collaborative and inclusive, working across teams to shape priorities and deliver outcomes

Growth mindset, focused on continuous improvement and unlocking potential

Strong team player, able to bring others along the transformation journey

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also know that working life doesn’t always have to in the office, and as long as it’s safe to do so, we will be operating a hybrid way of working to encourage a healthy work life balance, with 2 to 3 days in the office per week.

Work with amazing people and be part of a unique culture

Apply Now

Refine Your Search

insurance broker jobs in york

Product Manager - Direct Customer (Insurance)

New Business Development

Product Manager - Broker

Broker Commercial, Team Leader

Claims Handler - Professional Indemnity and Management Liability

Claims Handler – Bodily Injury & Medical Malpractice (Multiple Opportunities)

Client Service Advisor - Corporate Insurance, Leeds

Claims Adjuster - London Markets (Marine)

Product Manager – Underwriting

Conveyancing Assistant - Lender Only

Lender Only Conveyancer

Audit Associate - Graduate - September 2026 – FS Leeds/Manchester

Underwriting Assistant

Sales Account Manager (Trainee positions available)

Associate

Commercial Account Executive

Trainee Underwriter - Leeds

Conveyancer - Repossession Sales

New Business Motor Trade Underwriter

Senior Corporate Broker

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