The grand hotel Work, Jobs in York Yo1 (with Salaries)

Guest Service Team Member
The Grand - York —York
- £13.15 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
10d
Housekeeping - Team Member
The Grand - York —York
- £12.85 an hour
- Hotel
- Employee assistance programme
- Employee discount
12d
Student Placement
The Grand - York —York
- £12.85 an hour
- Full-time
- Customer service
- Hotel
- Mentoring
- Employee assistance programme
- Employee discount
3d
Front Office Team Member - Nights
The Grand - York —York
- £27,208 a year
- Full-time
- Bar
- Hotel
- Employee assistance programme
- Employee discount
F&B Assistant
DoubleTree by Hilton Harrogate Majestic —Harrogate
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Reservationist
DoubleTree by Hilton Harrogate Majestic —Harrogate
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Breakfast Guest Service Assistant
Heeton UK & Europe —Leeds
- Part-time
- Hospitality
- Bar
- Customer service
- Annual leave
Quick apply
3d
Front of House Supervisor
DoubleTree by Hilton Harrogate Majestic —Harrogate
- Full-time
- Hospitality
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
10d
Fine Dining Commis Chef
The Grand - York —York
- £12.85 an hour
- Full-time
- Hotel
- Kitchen experience
- Employee assistance programme
- Employee discount
2d
Fine Dining Chef de Partie
The Grand - York —York
- £14.63 an hour
- Full-time
- Cooking
- Hotel
- Employee assistance programme
- Employee discount
2d
F&B Supervisor
DoubleTree by Hilton Harrogate Majestic —Harrogate
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Conference and Banqueting Supervisor
The Queens Hotel —Leeds
- £27,040 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
- Referral programme
Quick apply
Housekeeping Assistant - Full Time
Weetwood Hall Estate —Leeds
- £26,624 a year
- Full-time
- Hotel
- Free parking
- Employee discount
Quick apply
Starbucks Manager
Village Hotels - Leeds North —Leeds
- Weekend availability
- Hotel
- Flexible schedule
Quick apply
1d
Business Development Manager
DoubleTree by Hilton Harrogate Majestic —Harrogate
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
Chef de Partie
Weetwood Hall Estate —Leeds
- £31,000 a year
- Hotel
- Free parking
- Employee assistance programme
Quick apply
2d
Chef de Partie
The Grand - York —York
- £29,381.63 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount

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Guest Service Team Member

The Grand - York -
York

Apply Now

Job details

Full-time
£13.15 an hour
10 days ago

Benefits

Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Communication skills

Full job description

Description

Picture this: you’re the friendly face that sets the tone for every guest’s stay — creating a warm welcome from the very first moment. You deliver service that’s both efficient and personal, anticipating needs, sharing recommendations, and making every interaction feel effortless.

You move confidently between tasks — handling bookings, answering questions, and supporting across departments — always bringing a calm, informed, and approachable style. No two shifts are ever the same: new guests, new stories, and new opportunities to make someone’s day that little bit brighter.

As a Guest Service Team Member, you’re more than just part of the team — you’re part of the experience, shaping the moments and memories our guests will carry with them long after they leave.

Key Responsibilities

As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing:

Using your approachable personality to build great connections with guests.
Demonstrating your confidence in handling check-ins, bookings and guest requests.
You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay.
A team player who’s flexible and happy to help wherever needed.

What Makes You Splendid?

We live by our values – and we’d love you to bring them to life every day:

Open - You’re friendly and welcoming, helping guests feel right at home.
Nimble – You adapt quickly, handling whatever the day brings with ease.
Brilliant - You take pride in the little touches that make a big difference.
Honest - You’re reliable and trustworthy, building confidence through your actions.

Show up with your spark and care for others, and we’ll provide the tools for you to thrive.

Benefits

When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:

Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
Life Assurance - peace of mind for you and your loved ones.
Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
Pension - auto enrolment into the company pension scheme.
Learning & Development - opportunities available to progress your skills and career.

About The Grand - York

Built in 1906 as the headquarters of the North Eastern Railway, The Grand, York is a striking example of early 20th-century architecture. Designed by William Bell and Horace Field, the building showcases elegant marble interiors, oak-panelled rooms, and the majestic Grand Boardroom.

A cherished landmark in the heart of Yorkshire, The Grand was lovingly restored to its original splendour in 2010. Today, it stands as an award-winning five-star hotel, welcoming guests with the warmth, charm, and character of true Yorkshire hospitality.

Apply Now

Refine Your Search

the grand hotel jobs in york yo1

Guest Service Team Member

Housekeeping - Team Member

Student Placement

Front Office Team Member - Nights

F&B Assistant

Reservationist

Breakfast Guest Service Assistant

Front of House Supervisor

Fine Dining Commis Chef

Fine Dining Chef de Partie

F&B Supervisor

Conference and Banqueting Supervisor

Housekeeping Assistant - Full Time

Starbucks Manager

Business Development Manager

Chef de Partie

Chef de Partie

I want to receive the latest job alerts for the grand hotel in york yo1

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