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Direct Retailing Internship (12 months FTC)

Avanti West Coast -
London

Apply Now

Job details

Full-time | Fixed term contract
1 day ago

Benefits

Company pension
Free or subsidised travel

Qualifications

Jira

Full job description

Posted 11 June 2026

Salary Competitive

LocationLondon

Job type Fixed Term - Full Time

Reference039812

Job FunctionHeadquarters

Kickstart Your Digital Career with Avanti West Coast!

Ready to take your first step into the world of digital, UX, and product?

Join us as a Direct Retailing Intern and help shape the digital experiences used by millions of customers every year.

This exciting 12-month internship is your chance to gain hands-on experience across our website, app, and retailing platforms. Working alongside our Senior Digital Content Executive and wider Direct Retailing team, you'll play a key role in creating, testing, and optimising content that makes every customer journey smoother and smarter.

From building web pages and analysing performance data to supporting UX improvements, A/B testing, and product launches, you'll gain valuable experience across the full digital landscape in a fast-paced, supportive, and collaborative environment.

What You'll Be Doing

Bring Content to Life

Create and update website content using our CMS (Sitecore)
Ensure content is accurate, engaging, and customer-focused

Turn Data into Action

Monitor website performance, customer feedback, and campaign results
Identify opportunities to improve the digital experience

Test, Learn, Improve

Support A/B testing initiatives and digital releases
Help carry out regression testing across web and app platforms

Enhance Customer Journeys

Assist in delivering personalised experiences
Collaborate with UX and UI designers to make our digital channels even better

Support Product Development

Help create and manage backlogs
Write JIRA stories and support sprint planning and releases

Boost Visibility & Engagement

Work with our SEO agency to drive traffic and improve performance
Support the delivery of our digital content roadmap

Interested? Take a look at the role profile

Benefits include:

Final salary pension
Free travel on Avanti West Coast for you/spouse/partner/dependents
Privilege Travel card (75% off other train operators fares for leisure travel)
30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
10 free journeys on other First Group Train Operator

Be You. With Us.

At Avanti West Coast, we believe our strength comes from the unique perspectives, experiences and backgrounds of our people. We are proud to build a workplace where diversity is embraced, and everyone is supported to thrive.

We welcome individuals of all races, religions, ages, genders, gender identities, sexual orientations and abilities. Our goal is to reflect the communities we serve and create an environment where everyone feels valued and heard.

When you join Avanti West Coast, you become part of a close-knit team that encourages authenticity. We want you to bring your whole self to work. No need to change who you are to fit in. Your individuality is what makes us better.

We celebrate it, we respect it and we put it to great use.

Apply Now

Refine Your Search

1 month internship jobs

Direct Retailing Internship (12 months FTC)

Graduate Internship Opportunity - London

Customer Service - Paid Internship

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London – Long Term Internship 2026 – Market Risk

AI Agent Project Intern (BytePlus) - 2026 Start (BS/MS)

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