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Claims Operations Technician

Claims Recruitment Services
London

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Job details

Permanent
10 days ago

Qualifications

Communication skills
A Level

Full job description

Job Information

Date Opened

20/04/2026

Job Type

Permanent

Industry

Insurance

City

London

Province

City of London

Country

United Kingdom

Postal Code

N/A

Job Description

We are recruiting for a Claims Operations Technician on behalf of a leading Lloyd’s Syndicate. The role will suit a school leaver or graduate with a strong academic background (good A Levels or equivalent or minimum 2:1 degree) who is interested in pursuing a career in the Lloyd’s/London Market.

Key Responsibilities

Assisting to identify and implement claims operational support requirements.
Liaising with external parties such as brokers, loss adjusters, DXC, TPAs and lawyers.
Resolving claims processing errors.
Co-ordinating the outsourced peer review process and internal claim reviews.
Preparing and presenting claims data for monthly and quarterly reporting.
Taking part in internal and external audits.
Maintaining the in-house claims system and ECF.
Working alongside Claims Operations Manager to complete due diligence/contracts for proposed TPA’s and monitoring sign off progression.
Assisting Claims Operations Manager with day-to-day management of delegated claims.
Assisting in the (re)approval, administration, monitoring and management of third parties with claim handling authority.
Reviewing and approving claims bordereaux and cash calls.
Co-ordinating audits and visits of TPAs and monitoring follow up on remedial action.
Completing loss fund management.
Assisting Claims Operations Manager in collating and reporting Major Loss Ultimates.

Key Requirements

Preferred exposure or internship experience to the Lloyd’s/London Market
Good written and verbal communication skills.
Strong understanding of the market and wider environment, including changing political and social environment and potential impacts on the company.
Understanding of issues or risks in the ability to achieve business plans.
Establishing and maintaining relationships with senior partners, as well as peers across the market, including Lloyd’s and LMA.

We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.

Apply Now

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