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- From £37,670 a year
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- Travel
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Quick apply
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Field Service Engineer

NoteMachine UK Ltd
South London

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Job details

Permanent | Full-time
From £37,670 a year

Benefits

Health & wellbeing programme
Company car
Annual leave
Company pension
Company events
Private medical insurance
Life insurance

Qualifications

Mechanical engineering
Driving Licence
Customer service
Programmable logic controllers
Communication skills
Mechanical knowledge

Full job description

4 on 4 off - Field Service Engineer

Location: Field-Based - South London
Salary: £37,670 Starting + Up To £1,000 Onboarding Bonus + Bonuses
Company: NoteMachine (A BRINK’s Company)
Shifts: 4 Days On / 4 Days Off | 09:00 – 20:30

As a Field Engineer at NoteMachine – You will be a Key Player in the Future of Cash Access

Join us at NoteMachine and take your engineering career to the next level — with real rewards, real opportunities, and be a part of Brink’s, a global leader within the industry.

Who Are We?

We’re NoteMachine, one of Europe’s top ATM providers – moving over £10 billion in cash annually, with over 14, 000, machines in our ATM network, covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access.

We’re part of the global BRINK’s network – operating in 100+ countries with 59,000+ employees – giving our team the opportunities which come from working within an international company, while staying agile and fast-moving to really make an impact every day.

The Opportunity

As we continue to expand and build our national engineering base, the lookout for a Field Service Engineer who’s hands-on, people-savvy, and ready to tackle real-world tech challenges across our ATM network. Whether you're experienced with ATMs or skilled in electro-mechanical repair, if you’re a sharp problem solving, solution finding, a master on the tools and great with customers, this role could be the perfect fit.

Standout Benefits & Perks

£37,670 starting salary
Up to £1,000 onboarding bonus (dependent on experience and paid on passing probation)
Performance Bonus – you meet your calls and targets and you could be looking forward to receiving a discretionary additional bonus
Company van, fuel, tools & fitted uniform provided – you can also use the van for personal use as long as you follow the HMRC guidelines.
4-on / 4-off shift pattern – providing you with consistency & work-life balance
Full training and ongoing development
22 days holiday, rising to 23 days in the annual leave year after your first anniversary.
Medicash private healthcare & wellness benefits
Salary sacrifice pension scheme for higher take-home pay
Life insurance – 4 x salary cover
Company Sickness Policy (CSP)
Group Income Protection Scheme – subject to qualifying criteria
Strong career growth opportunities in a growing business

What You'll Do

· Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.

· Collaborate with customers to identify and resolve technical issues to fit with their service requirements and enable on time in full machine provision.

· Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism

· Accurately document all service transactions and keep detailed records of any repairs or replacements performed

· Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development

· Conduct quality control checks to ensure that all repairs and replacements meet company standards

What You’ll Need

Field Service Engineering experience with electro-mechanical systems
ATM experience is ideal but not essential
A drive to deliver on your daily calls, and fix things right first time.
A valid UK driving licence (max 6 active points)
A methodical, problem-solving mindset
Clear, confident communication & customer service skills
Willingness to travel and work weekends/holidays on rotation
No live or spent , IVAs, or bankruptcies in the last 10 years

If this sounds exciting to you, apply today if you think you have what it takes to be part of our dedicated global team.

Job Types: Full-time, Permanent

Pay: From £37,670.00 per year

Benefits:

Company car
Company events
Company pension
Health & wellbeing programme
Life insurance

Experience:

ATM: 2 years (required)
Field Service Engineer: 2 years (required)

Work Location: On the road

Quick apply

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