Customer service co ordinator Work, Jobs (with Salaries)

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Service Co-ordinator
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Placement Engagement Co-ordinator
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Customer Service Advisor
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Customer Service & Logistics Co-Ordinator
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LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours
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Customer Service Co-Ordinator (Fixed-Term)
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Service Team Co-Ordinator
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2d

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Team Co-Ordinator

Capita -
Remote

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Job details

Full-time
£30,000 a year
2 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Microsoft Excel
Microsoft Office
Pivot tables
Communication skills

Full job description

Are you a highly organised problem-solver who enjoys bringing people, processes and information together?

As a Team Coordinator, in this newly created role, you’ll play a key part in supporting our people across the Capita Fire and Rescue contract. Reporting to the Head of Business Support, you'll provide coordination and administrative support across three key areas of the business, becoming a trusted and valued member of the team.

This is a full time, permanent role, working 37.5 hours per week. Home based, with travel on a quarterly basis to the Fire Service College, Moreton in Marsh and some Station visits.

Job title:

Team Co-Ordinator

Job Description:

What you’ll be doing:

Producing regular management information (MI) reports and insights to support business decision-making.
Maintaining records and trackers, ensuring information remains accurate and up to date.
Coordinating governance, audit and assurance activities, tracking actions and key deliverables.
Organising and supporting meetings and forums, preparing agendas, coordinating papers and following up on actions.
Working with colleagues across the business to gather information, monitor progress and ensure activities stay on track.
Maintaining and updating guidance, process documentation, templates and supporting materials to ensure information remains accurate and accessible.

Essential qualifications/skills/experience

Previous administration experience
Ability to obtain SC level vetting
Strong Microsoft office Skills, particularly Excel, with experience using pivot tables, formulas, filters and charts to analyse data
Good attention to detail, with the ability to work accurately across data, spreadsheets and reports
A proactive self-starter, with the ability to multi-task and adapt
Clear and professional communication skills, both verbal and written
Ability to handle sensitive and confidential information

About Capita Fire and Rescue (CFR):

Capita are creating a world class Fire and Rescue Service with the UK Ministry of Defence. We are game changing the future of firefighting within Defence with significant investment in technology, including the introduction of 128 state of the art fire fighting vehicles, and creating the conditions to provide Defence with a balanced approach to managing fire risk through an improved Prevention, Protection and Response strategy. We care about the safety of every firefighter, which is why we have invested in innovative training technology at our Fire Service College, providing state of the art scenario-based training in a realistic training environment. We are committed to our UK Armed Forces, just as we are to protecting our firefighters, whilst ensuring that Defence's operational capability is always supported.

What’s in it for you:

Offering a salary of £30,000
23 days’ holiday (rising to 27), plus option to buy extra leave
Pension, life assurance, cycle-to-work scheme, and enhanced family leave
Lifestyle perks including retail, travel, and wellbeing discounts
Paid volunteering day and access to inclusive employee networks
Supportive teams, excellent training
Home based role with travel on a quarterly basis

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always‍ Fearless innovation✅ Achieve together Everyone is valued

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]

Location:

Home-Based - GBR

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

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