Fully remote technical support Work, Jobs (with Salaries)

Zendesk Engineer (UK Remote)
IVC —Remote
- Remote
- JavaScript
- APIs
- HTML
- Employee discount
Temporary User Support Specialist
ORCID —Remote
- Remote
- English
- Travel
- Communication skills
- Annual leave
- Flexitime
Quick apply
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
13d
Remote Software Support Technician
Clark Dental Equipment Systems Ltd —Wickford
- £21,000 - £23,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
1d
Technical Support Engineer
Dataiku —Remote
- Remote
- Azure
- SQL
- AWS
AI Operations Manager
Storm Ideas —Remote
- Up to £32,500 a year
- Full-time
- Remote
- Computer networking
- APIs
- AI
- Work from home
- Referral programme
Quick apply
8d
IT Service Desk Analyst
BroadCare Solutions —Remote
- From £25,500 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
- Work from home
- Employee assistance programme
Quick apply
6h
Copywriter
JE Consulting —Sutton Coldfield
- £27,000 a year
- Full-time
- Hybrid work
Quick apply
IT Support Engineer (Internal)
Dwelly —Remote
- Remote
- Azure
- Software troubleshooting
- English
Team Lead, Technical Support
Nice —Remote
- Remote
- Oracle
- Computer Science
- Customer service
7d
IT Support
CIS Worldwide Ltd —Broughton
- £2,200 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10h
Technical Support Officer
Enfield Council —Enfield
- £35,520 - £37,692 a year
- Full-time
- Employee assistance programme
6d
Technical Support Assistant
Grain —Carlisle
- Up to £24,785 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Support (UK)
Picklebet —London
- Weekend availability
- Remote
- Customer service
- Communication skills
Quick apply
10d
Senior Technical Support Engineer
Nice —Remote
- Remote
- Oracle
- Computer Science
- Customer service
6d
Product Support Specialist - EMEA
Ashby —London
- £45,500 - £76,500 a year
- Weekend availability
- Remote
- Leadership
IT Support
Octopus Legacy —London
- Hybrid work
- AWS
- IT
- Python
- Employee discount
- Life insurance
Learning Management Systems Administrator (Maternity Cover, UK Remote)
IVC —England
- Remote
- Microsoft Office
- JavaScript
- Human resources
Technology Delivery Partner
United Response —Remote
- £49,000 a year
- Full-time
- Remote
- Communication skills
- Paid training
- Annual leave
Operations Analyst (Remote - Work from Anywhere)
Xapo Bank —Gibraltar
- Full-time
- Remote
- Google Suite
- Microsoft Excel
- English
Quick apply

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Zendesk Engineer (UK Remote)

IVC -
Remote

Apply Now

Job details

Benefits

Cycle to work scheme
Employee discount

Qualifications

Jira
CSS
React
Zendesk
JavaScript
GitHub
APIs
HTML

Full job description

About Us

IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.

At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.

As part of Central Functions, you will be part of the teams that support and enable our network of over 2,500 practices across 20 countries, driving operational excellence, innovation, and strategic impact across the business.

Function

Our Technology teams are responsible for the systems and infrastructure that make that work - everything our healthcare professionals need to deliver world-class care. From keeping on top of patient records, health plans, client communications, diary management and dispensing, our teams have a lot to think about and need smarter ways to provide the convenience and expertise that modern Pet owners have come to expect.

Team

You’ll be joining a small, fast‑moving team of passionate engineers dedicated to transforming how pet owners access and experience care. Our team embraces curiosity, technical excellence, and a desire to rethink how our industry works, building the next generation of products that support employees and clients across the IVC Evidensia business. As part of this group, you’ll play a key role in evolving and expanding our Zendesk platform and related ITSM tools—configuring workflows, shaping customised user experiences through HTML, CSS and JavaScript, and developing integrations that extend the platform’s capabilities. The team works collaboratively on everything from optimising the Admin Center to crafting custom scripts with Zendesk APIs, all while maintaining system performance and ensuring a seamless support experience. We look for engineers with strong web development foundations, a solid grasp of best‑practice coding principles, and the ability to tailor third‑party applications to deliver meaningful improvements that drive business value.

What will you be doing?

Deliver solutions to business problems using deep Zendesk expertise—configuring workflows, administering settings, customising features, and developing frontend solutions (HTML, CSS, JavaScript) alongside custom applications and integrations.

Build, maintain and optimise custom scripts, APIs, webhooks and integrations to extend Zendesk functionality, ensure system reliability and connect with wider business systems.

Implement development best practices, ensuring all changes are efficiently built, thoroughly tested, safely released and fully documented.

Monitor and improve system performance, troubleshoot and resolve issues (escalating where needed), handle BAU tickets, and ensure ongoing compatibility with Zendesk updates.

Contribute to the continuous improvement of platforms and processes, creating and validating dashboards and queries while staying up to date with platform changes; occasional out‑of‑hours release work may be required.

Who are we looking for?

Strong technical skills across JavaScript & APIs are essential
Technical experience in React, JSON, HTML, CSS, Webhooks and GitHub are beneficial

Proven ability to configure and customise Zendesk, Jira or other ticketing tools

Experienced in complex, evolving environments

What’s in it for you?

At IVC Evidensia, we’re committed to supporting your development and wellbeing. When you join us, you’ll benefit from:

A role with real business impact supporting teams across the organisation

Clear career pathways with progression opportunities within Central Functions and beyond

Ongoing learning and development supported by tailored programmes and resources

A collaborative, values-led culture focused on care, innovation, and continuous improvement

Flexible working with a remote-first working policy

Benefits

Healthcare Cash Plan

Cycle to Work scheme

Green Cars salary sacrifice scheme

Voluntary benefits: choose from a range of benefits to suit you

Discounted staff pet care

Access to discounts/cashback with hundreds of participating retailers

Diversity, Equality, Inclusion and Belonging

At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

#LI-WL1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

fully remote technical support jobs

Zendesk Engineer (UK Remote)

Temporary User Support Specialist

Technical Support Engineer

Remote Software Support Technician

Technical Support Engineer

AI Operations Manager

IT Service Desk Analyst

Copywriter

IT Support Engineer (Internal)

Team Lead, Technical Support

IT Support

Technical Support Officer

Technical Support Assistant

Customer Support (UK)

Senior Technical Support Engineer

Product Support Specialist - EMEA

IT Support

Learning Management Systems Administrator (Maternity Cover, UK Remote)

Technology Delivery Partner

Operations Analyst (Remote - Work from Anywhere)

I want to receive the latest job alerts for fully remote technical support

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