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Bespoke Sauna Design Consultant (Business Development Manager), London/Remote, OTE £70k+

Finnmark Limited -
London

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Company pension
Work from home

Qualifications

CRM software
Driving Licence
Sales
Salesforce
GCSE
Business development

Full job description

About Us:

At Finnmark Sauna, we don’t just build saunas, we craft spaces of deep wellbeing, rooted in Scandinavian tradition and engineered for modern living. As the UK’s market leader in authentic, high-performance sauna design and installation, our projects blend technical excellence, aesthetic precision, and absolute client satisfaction.

As demand continues to grow across both the residential and commercial sectors, we’re expanding our sales team. We’re now looking for a high-performing Bespoke Sauna Design Consultant to manage and close high-value, design-led projects across the South of England.

The Role:

This is a senior, consultative sales role focused on fewer, higher-value opportunities. You'll be trusted to take each client through a detailed and often complex journey, from first enquiry, to discovery, to design consultation, and through to close. Along the way, you’ll collaborate with architects, designers, contractors and our in-house specialists to deliver technically sound, beautifully executed saunas and spas.

You’ll need to be an exceptional communicator, a confident presenter, and a proactive deal-closer with impeccable attention to detail and a genuine passion for high-end, bespoke products.

This is a high-trust, high-autonomy role, no excuses role - Ideal for someone who takes pride in delivering excellence and exceeding expectations every time.

What You’ll Be Responsible For:

Managing the entire sales process from initial enquiry through to signed contract, with complete ownership of your pipeline.
Leading insightful discovery calls and in-depth consultations to understand your clients’ needs, space, style, and budget.
Conducting site visits and surveys, interpreting technical requirements, and liaising with internal teams to deliver accurate and inspired design proposals.
Working with our in-house design team to translate the client's vision into exceptional sauna design briefs.
Presenting polished proposals and costings to clients with professionalism and clarity, confidently handling objections and guiding clients to confident decisions.
Managing project stakeholders, including architects, designers, contractors, and our internal operations teams, to ensure smooth delivery and installation.
Proactively following up post-installation to deliver handovers, resolve issues, and request reviews/referrals.
Ensuring prompt billing, clear communication, and meticulous record-keeping throughout the sales cycle. This includes non-negotiable, detailed sales CRM notes throughout the entire sales process.
While the majority of leads will be inbound, you will be expected to generate new opportunities through proactive outreach when needed — especially with architects via offering CPD sessions (teaching them “how to specify a Sauna”), which leads to them bringing sauna projects to you.

What We’re Looking For

Minimum 5 years’ sales experience in a consultative, design-led sales environment (e.g. bespoke kitchens, interior design, high-end construction).
A proven track record of consistently exceeding sales targets in a high-end premium or luxury product setting.
An exceptional listener and communicator, with the emotional intelligence to build trust with discerning, high-net-worth clients, both via video calls and in person in their high-end homes.
Strong commercial acumen, balancing creativity with cost awareness and technical rigour.
Comfortable with CRM systems, pipeline management, and maintaining detailed project notes.
Willing to travel regularly across the South of England for site visits and client meetings, predominantly in and around London, but sometimes further afield. This means you must be located in or near the Home Counties, Southeast England, or Greater London.
Holds a valid UK driver’s licence and access to a reliable, presentable vehicle.
Willing to travel to our HQ in Spennymoor, Durham at least once every 12 weeks. Must be happy to spend your first 2-4 working weeks at HQ in Durham for training & onboarding (accommodation paid for).
Highly organised, detail-oriented, and proactive, with the confidence to lead, and the humility to collaborate.
Passionate about wellness, craftsmanship, and building exceptional customer experiences.

Desirable (but not essential)

Background in interior design, luxury home renovations, or the wellness/spa industry.
Experience working with main contractors, architects, and specifiers.

Why Join Us?

Uncapped realistic OTE of £70k+, but circa £100k for an ambitious individual.
Work with the UK’s most respected name in authentic sauna design and build.
A high-trust role with autonomy, responsibility, and huge potential, in an industry experiencing exceptionally high growth.
Ongoing professional development and support from an ambitious, energetic, and highly collaborative team.
28 days holiday (incl. bank holidays) + holiday buy-back scheme (up to 10 extra days).
Occasional travel abroad to industry events if desired, which often involves enjoying spa complexes throughout Europe, nice food, and good company.

Apply Now

To apply, send your CV and a short cover letter via Indeed.

We’re looking for someone who’s not just good, but exceptional. If you’re excited by the idea of working with a premium brand, designing dream sauna spaces, and closing high-value projects with sophistication and care, we want to hear from you.

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company pension
Work from home

Application question(s):

Are you located in or near the Home Counties, Southeast England or Greater London?

Location:

London (preferred)

Work Location: Remote

Quick apply

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