Lead aircraft Work, Jobs (with Salaries)

Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Customer service
- Mentoring
Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
Global Operations Flight Dispatcher
British Airways —London
- Full-time
- Analysis skills
- Communication skills
13d
Lead Agent - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
Operations Excellence Project Lead
Safran —Cwmbran
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
Process, Automation and Transformation Lead
RELX —London
- Full-time
- Continuous improvement
- AI
- Employee assistance programme
- Employee discount
Process, Automation and Transformation Lead
LexisNexis Risk Solutions —London
- Full-time
- Continuous improvement
- AI
- Employee assistance programme
- Employee discount
Process, Automation and Transformation Lead
RELX Group —London
- Full-time
- Continuous improvement
- AI
- Employee assistance programme
- Employee discount
Stress Engineer / Senior Stress Engineer / Lead Stress Engineer
ORG LINKED —Cwmbran
- Full-time
- Hybrid work
- System design
- Maths
- In-person
Quick apply
8d
EU Sustainability Solutions Lead
4AIR —London
- Full-time
- Remote
- Marketing
- Presentation skills
- Bachelor's degree
Quick apply
Engineering Development Lead
Safran —Cwmbran
- Full-time
- Training & development
- Leadership
- Communication skills
- Employee assistance programme
8d
Aerodrome Operations Manager
London City Airport —London
- £58,406 a year
- Weekend availability
- Computer literacy
- Continuous improvement
- Mentoring
- Free parking
- Annual leave
4d
Quality Engineer Lead
Safran —Cwmbran
- Full-time
- Employee assistance programme
Programme Director
Safran —Cwmbran
- Full-time
- Engineering
- Leadership
- Communication skills
- Employee assistance programme
Queen Elizabeth Class Project Area Lead
Lloyd's Register Group —Portsmouth
- Full-time
- Continuous improvement
13d
ISR Liaison Officer
Metrea —Remote
- Full-time
- Remote
- Travel
- Communication skills
Quick apply
5d
Aviation Security Screener
UPS —Barking
- £13 an hour
- Part-time
- Communication skills
- Employee discount
Aerospace OEM Engines Sales Lead for EMEA
Parker Hannifin Corporation —Coventry
- Full-time
- Business development
- Analysis skills
- Team management
Aerospace Mission Systems & Weapons Integration Engineer
QinetiQ —Lincoln
- Up to £56,250 a year
- Full-time
- Engineering
- Employee discount
12d
IPT Lead
Safran —Wolverhampton
- Full-time
- Team management
- Organisational skills
- Leadership
5d

I want to receive the latest job alerts for lead aircraft

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Lead Agent

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour

Qualifications

Customer service
Mentoring junior staff
Mentoring
Aviation passenger services
Load & unload

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 4 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

As a Lead Agent at Heathrow Airport, you are a customer service specialist and a highly visible focal point for colleagues, airlines and passengers. You will use your expert knowledge to deliver the absolute highest level of care. Your mission is to ensure seamless journeys during high-volume special assistance flights and to provide exceptional, dedicated support for high-profile passengers. You will also serve as an essential mentor and guide for newer, less experienced agents, helping to build a confident and welcoming team environment.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Take the lead on high-profile passenger requests, using your expertise to turn a passenger's previously poor customer experience into an exceptionally positive one. You will personally assist special needs passengers through the terminal and onto the aircraft, maintaining the utmost professionalism, politeness and courtesy at all times.

Mentor: Act as a role model by providing invaluable mentoring to new or inexperienced agents within the operation. You will set the standard for outstanding attitudes, behaviours and immaculate personal presentation.

Operational Flow: Support the smooth offloading and on-loading of high-volume flights. You will act quickly to ensure journey milestones are accurately tracked on PDAs, keeping the operational teams fully updated on any issues that require escalation.

Maintain Excellence and Safety: Complete daily equipment checks to guarantee buggies and wheelchairs are clean, tidy and operationally reliable. You will safely assist passengers with their luggage and use proper manual handling techniques when transferring passengers into their seats or wheelchairs.

Apply Now

Refine Your Search

lead aircraft jobs

Lead Agent

Lead Agent - T3

Global Operations Flight Dispatcher

Lead Agent - T2

Operations Excellence Project Lead

Process, Automation and Transformation Lead

Process, Automation and Transformation Lead

Process, Automation and Transformation Lead

Stress Engineer / Senior Stress Engineer / Lead Stress Engineer

EU Sustainability Solutions Lead

Engineering Development Lead

Aerodrome Operations Manager

Quality Engineer Lead

Programme Director

Queen Elizabeth Class Project Area Lead

ISR Liaison Officer

Aviation Security Screener

Aerospace OEM Engines Sales Lead for EMEA

Aerospace Mission Systems & Weapons Integration Engineer

IPT Lead

I want to receive the latest job alerts for lead aircraft

Related Searches

Explore jobs in more locations

Description

Jobseeker tools

Employer Tools

Browse

Stay Connected