Uk remote inbound customer service Work, Jobs (with Salaries)

Administrator
International Medical Group —Remote
- £24,800 - £25,500 a year
- Full-time
- Remote
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
3d
CSR (Customer Service Representative)
Boards Direct —Nottingham
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Organisational skills
- Free parking
Quick apply
Customer Retention Specialist
Agria Pet Insurance —Remote
- £25,100 a year
- Full-time
- Remote
- Customer service
- Computer skills
- Communication skills
- Annual leave
Quick apply
Pet Insurance Renewals Phone Agent
Pinnacle Pet UK —Remote
- £25,700 a year
- Weekend availability
- Sales
- In-person
- Work from home
6d
Customer Care Associate
Aegon UK —Edinburgh
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Customer Support Representative
Skiddle —Preston
- £26,227.50 a year
- Full-time
- Hybrid work
- Free parking
- Sick pay
Quick apply
Lloyds Banking Group Customer Support - Exeter
Lloyds Banking Group —Exeter
- £26,200 - £26,950 a year
- Full-time
- Remote
- Customer service
- Financial services
- Banking
2d
Supporter Contact Coordinator, Part-Time
ZSL —London
- £11,604 a year
- Weekends only
- Remote
- CRM software
- Sales
- In-person
- Annual leave
- Employee assistance programme
4d
Customer Service Advisor
Assured Pharmacy —Manchester
- £30,000 a year
- Full-time
- Bilingual
- Customer service
- English
Quick apply
10d
Account Executive - Small Business - UK Based (Office, Flex or Remote)
HubSpot —London
- £75,916 - £93,100 a year
- Remote
- Sales
- English
- In-person
Quick apply
Sales Development Representative (SDR)(Appointment Setter)
SmartaTutoring —Remote
- £3,000 - £5,000 a month
- Weekend availability
- Remote
- CRM software
- Customer service
- English
- Work from home
Quick apply
8d
Customer Relations Officer
Sanctuary Group —Worcester
- £31,768 - £33,440 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
9d
Call Centre Agent
Wescot Credit Services —Glasgow
- £26,436.80 - £27,528.22 a year
- Rotating shift
- Remote
- Employee discount
6d
Sales Development Representative - 100% remote - UK
Hostaway —London
- Full-time
- Remote
- CRM software
- English
- Bachelor's degree
- Annual leave
Quick apply
Customer Service Expert
Teleperformance —Gateshead
- £12.71 an hour
- Full-time
- Customer service
- In-person
- Paid training
- Employee assistance programme
Customer Service Advisor NHS
Foundever —Motherwell
- Full-time
- Computer literacy
- Paid training
- Employee discount
10d
Medical Secretary
Online Menopause Centre —Remote
- Full-time
- Remote
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
3d
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
Customer Care Advisor
AAH Pharmaceuticals —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
5d
Customer Support Advisor
Brakes —Ashford
- £14,996 a year
- Part-time
- Sales
- Customer service
- Restaurant
- Employee discount
2d

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Administrator

International Medical Group -
Remote

Apply Now

Job details

Full-time
£24,800 - £25,500 a year
3 days ago

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Policy Services Administrator

Fully Remote / Hybrid | 37.5 hours per week
Monday to Friday
Shifts between 13:00 – 23:00 (UK time)
Salary: £24,800 – £25,500

Are you passionate about delivering exceptional customer service and looking to build a career in international healthcare and insurance? We’re looking for a Policy Services Administrator to join our growing and supportive team.

This is a fantastic opportunity to work in a collaborative, remote-first environment where your development and progression are truly valued.

The Role

As a Policy Services Administrator, you’ll play a key role in delivering outstanding service to our members by supporting them with policy queries, amendments, and requests.

You’ll become an expert in our products, ensuring all changes are handled efficiently and accurately while keeping customers informed every step of the way.

Key Responsibilities

Manage policy amendments from request through to completion
Handle inbound customer calls, emails, and other communications
Process payments securely over the phone
Maintain accurate records in internal systems
Work to agreed service levels and minimise abandoned calls
Support shared mailboxes, responding within 2 business days
Collaborate with Policy Services and Claims teams
Assist with group enrolment changes and reporting (full training provided)
Contribute to wider administrative tasks and team projects

What We’re Looking For

Essential Skills

Strong customer service skills (phone and written)
Excellent attention to detail
Ability to prioritise workload and work independently
Confident communication skills
Proficiency in Microsoft Office
Adaptable, team-focused mindset

Desirable

Previous call centre experience
Previous administration experience

What We Offer

Fully remote working (with hybrid options available)
Structured training and ongoing development
A collaborative, inclusive, and supportive team environment
The opportunity to build a career within international healthcare and insurance
Bupa dental cover
Health Shield cash plan (optical, everyday healthcare and more)
Comprehensive travel insurance
Royal London pension scheme
Death in service benefit
Paid volunteer days
22 days annual leave plus 9 bank holidays (increasing to 30 days, pro rata)
Your birthday off

Apply Now

If you’re looking for a role where you can make a real impact while developing your career in a global organisation, we’d love to hear from you.

Apply now and become part of something global.

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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Refine Your Search

uk remote inbound customer service jobs

Administrator

CSR (Customer Service Representative)

Customer Retention Specialist

Pet Insurance Renewals Phone Agent

Customer Care Associate

Customer Support Representative

Lloyds Banking Group Customer Support - Exeter

Supporter Contact Coordinator, Part-Time

Customer Service Advisor

Account Executive - Small Business - UK Based (Office, Flex or Remote)

Sales Development Representative (SDR)(Appointment Setter)

Customer Relations Officer

Call Centre Agent

Sales Development Representative - 100% remote - UK

Customer Service Expert

Customer Service Advisor NHS

Medical Secretary

Customer Service Advisor

Customer Care Advisor

Customer Support Advisor

I want to receive the latest job alerts for uk remote inbound customer service

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Desirable

What We Offer

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