receptionist

administrator

nurse

healthcare assistant

midwife

Care-Fertility

I came into this company with excitement, aspirations, hopes, ideas and what I thought would be a lifetime career change. Unfortunately this was not the case. 
The blame culture is very unpleasant and unprofessional particularly when patients raise concerns. This is particular evident within upper management bullying which in turn leaves a vast amount of staff turnover. This continues and appears all staff members are unhappy. It is a very toxic environment and high pressured environment to work and be happy in.
Whilst this is a private clinic, the huge focus on money and the companies turnover outweighed patient’s feelings. The way the company prepared for Covid was not handled appropriately compared to other companies. 
The views of staff are dismissed and not valued. 

Induction period was good and was never made to feel to do any aspect of care if didn't feel competent however this was frowned upon by some members of staff.  Some staff seemed very reluctant in sharing knowledge with you.
Current staff very "clicky" and divide into groups.  There are teams in this environment but not the teams you would expect. CARE Northampton should be one big team aiming for the same goal.
The upper management need to be overhauled. 
I have never worked in an environment where you trust no one before,
It's very sad.

The sick pay, maternity and holiday are not substantial compared with over companies - please make sure you find this out prior to signing any contract.  The pension is atrocious and definitely not worth leaving any NHS pension for.  There won't be any bonus as promised at interview either.
There is no staff progression within this company.
There is no flexibility if you need to have a doctors appointment or any bereavement. 

Parking - you end up in a catch 22 situation. There is no where to park for Staff. If you have to end up parking in the clinic car park as an emergency as you are due in theatre or on the ward then be prepared for the abusive emails which will be sent to the whole of the clinic.
You can apply for a park permit which is a ten minute walk away however the waiting list is longer than maybe your employment will be here.

The patients are lovely and the job itself is amazing however the discouragement, lack of enthusiasm from all, constant pressure and all of the above should make you think twice about working for CARE Northampton. 

My experience working as a Fertility Nurse was mixed. While I had the opportunity to support patients through some of the most important and sensitive times in their lives—which was incredibly rewarding—the working environment itself had several challenges.

One of the key issues was the lack of structured training for new starters. There was very little formal induction or support, which made it difficult to feel fully prepared in the early stages. Although some members of management could be supportive depending on the situation, consistency in support was lacking.

Favouritism was noticeable within the team, which at times affected morale and fairness in workload distribution. The pay did not reflect the level of responsibility or the emotional and physical demands of the role, and the workload itself could be overwhelming.

A significant amount of time was often spent correcting others’ mistakes or picking up incomplete tasks, which could be frustrating and made it difficult to focus on your own responsibilities. There seemed to be a lack of accountability and proper systems to ensure tasks were completed thoroughly.

Overall, while the role itself held great purpose and value, improvements in training, communication, team culture, and workload management would significantly enhance the experience for both staff and patients.


I’ve not been here very long, but in the short time I’ve been here I’ve only encountered helpful, supportive colleagues. Working remotely can be a challenge, but I’ve never been short of somebody who cares about my wellbeing and happiness in my role, who has reached out to ask how I am. This has ranged from the CEO, to somebody in a clinic I may never meet in person. 

There is a great culture here of people who do fantastic things every day, they truly help people to make their dreams come true – and they love to do it. It’s something that rubs off on you and inspires you each day.

The company has grown a lot over the last few years and as such has had to make some changes to accommodate that growth, such as new systems and methods. These changes may not have suited everybody, but for me they show a company with ambition; one that wants to improve everybody’s working day, while still being the same wonderful place to work.

I appreciate that not everyone will have the same experiences as I have, but I can’t imagine they’d be much different.

Its not a varied role at all, it's a very monotonous role,  your used like a skivvy, no matter how busy you are. Or how hard you work, its never enough. Your seriously Under valued, you get spoken to in unacceptable manners,  ignored, excluded, & put on. they say its a team but its all about the nurses, they're not allowed to ve overworked, they leave all the menial tasks for you even if your not working there, they dont stock up, empty bins or linen bags after themselves, you come in to it all  the next day, if you want to be treated like your worthless, Hr dont care, they dont help or care either, then this is the job for you, confidentiality doesn't exist here ,& its an unprofessional place, any ones business is freely discussed.
you also have to work your full time hours and then expected to work a saturday, your never asked if available or offered equivalent time off during the week, you don't get paid extra for working bank holidays,  you may enjoy it at 1st, but I've seen 4 hca's comec& go in less than 2 years, so think before you jump,

I do not recommend working for this company.   They promise the earth, but the reality is very different. There are very few opportunities to progress.  There is definitely a bullying culture within the senior management.  If you challenge managers, you very quickly become ostracised, which creates an unpleasant atmosphere.  There is no point escalating any issues locally or centrally.  The HR department lack support and very much listen, say yes & no in the right places, but don’t action concerns, they are very bias towards their own management, both locally and centrally.      The admin and nursing teams are all lovely, and hardworking and have to take on a lot of responsibility this is not reflected in the pay and hours.   Bonuses are rare if at all.  Care is all about making money and not giving the personal touch to patients.   All in all, avoid this company, do not believe what they promise you at interview and induction.  

They lie to get you in, everyone is unhappy & moan constantly- it is a pressured environment,the company has a high turnover of staff especially in the admin department. Management do not have a clue they're all friends and take criticism personally rather than improve, management also bully staff; training is shocking and your full responsibility should you make a mistake. Managers favour individuals whilst blatantly discriminating and excluding those whose faces don't fit; ZERO diversity/culture.
There's no proper processes/procedures in place it's all guesswork everything is so outdated and behind the times & no one is accepting of change.
Consultants are always late & when patients complain the front line are left to deal with it.
The job roles are not as advertised and you will be made to do more than your duties.

I worked for the general enquiries management team for about 18 months. The team (despite working remotely) are very close and so supportive. New staff are welcomed to the team and even working from home there's someone to help every step of the way.
Training is intensive but thorough and the team are happy to support new employees at their own pace. 
If personal obligations hadn't cut my time with Care Fertility short I would have happily been there for years.

Awful company to work for. Only care about getting patients through the door and getting paid! Don’t care about the staff, don’t even care about the consultants being overworked and tired! Manager is condescending and has no compassion for staff! Most of their staff aren’t happy and that’s in more or less every department in every care clinic around England!

From the very start I was never impressed with how upper management handled certain situations, it was blame culture at its finest. Staff morale is very low, it’s obvious most people don’t want to be there. In the interview they mention you get a bonus at the end of the year, I can assure you this is not the case! I was so excited about this role but unfortunately CARE did not meet my expectations and I did give it a good chance. It is such a shame though as it has the potential to be something really great !

Management do not like to be asked questions and nothing is up for discussion. If you do you will be ostracised and coming into work will be made unpleasant. In the months working there lots of staff left or were leaving due to the pettiness and unprofessional nature. You cannot go to HR with any queries as there is no confidentiality between themselves and management, so if you have any issues your on your own you must put up and shut up! 

Top Job Titles	Average salary
Receptionist 8 salaries reported	£20,875 per year
Administrator 8 salaries reported	£15,980 per year
Nurse 1 salary reported	£30,000 per year
Healthcare assistant 10 salaries reported	£19,600 per year
Midwife 4 salaries reported	£34,250 per year

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