support worker

deputy manager

registered children's manager

registered manager

home manager

Edison-Young-People

I worked here for a while and unfortunately my experience was mostly disappointing. A typical day at work felt repetitive and poorly organized. Tasks were often assigned with little notice and there was rarely a clear structure to the day, which made it difficult to stay productive or motivated.

In terms of learning, I didn’t feel like I gained as much as I expected. While I did pick up a few basic skills related to the role, there was very little training or guidance provided. Most of the time you were expected to figure things out on your own, which can be frustrating for new employees who are trying to learn and improve.

Management was one of the biggest issues. Communication from supervisors was inconsistent and feedback was either minimal or only given when something went wrong. It often felt like management was disconnected from the day-to-day challenges employees were dealing with, and concerns raised by staff were rarely addressed in a meaningful way.

The workplace culture also left a lot to be desired. Morale among employees seemed low and there wasn’t much encouragement for teamwork or collaboration. The environment could feel tense at times, and it didn’t feel like a place where employees were genuinely valued.

The hardest part of the job was dealing with the lack of support and direction. Without clear expectations or consistent leadership, even simple tasks could become unnecessarily stressful.

The most enjoyable part of the job was working with a few of the coworkers, who were generally supportive and tried to make the best of the situation. Unfortunately, that was one of the few positives in an otherwise frustrating work environment.

Overall, I wouldn’t recommend this workplace to someone looking for strong management, professional development, or a positive team culture.

Upon joining Edison, I transitioned from a background in factory/warehouse work to residential childcare in January 2022. Despite having no prior experience in this field, I have since completed my NVQ Level 3 and 4, with all training costs covered by the company. I have advanced to the role of Senior Residential Care Worker and subsequently to Deputy Manager, with ongoing support from the organization as I pursue my NVQ Level 5. My goal is to further progress into a management position, a feat made possible through the guidance and assistance of my colleagues and management team.Working at Edison has been a transformative experience, feeling more like a home away from home than just a job. The flexible working hours, typically on a 2 on, 4 off schedule with overtime opportunities, have allowed for a healthy work-life balance. Each day presents new challenges and learning opportunities, making the work both demanding and fulfilling.I must commend the recruitment team for their exceptional support and guidance throughout my application process. Their thorough explanations and multiple phone conversations were instrumental in helping me understand the role and secure my current position. I am grateful for their assistance, as it has been crucial in shaping my career path at Edison.

I worked for Edison Young People for 2 years and had a wonderful experience during my time with them. It taught me so much about myself, professional and personally, and I would recommend the role of Residential Care Worker to anybody who really believe that they can make a difference to a child's life. I've read through some of the reviews on here and they feel disingenuous; the teams around me had good morale, people really felt that they belonged to a family unit and although the job can be challenging, the positives far outweighed the negatives.

Workplace culture is set by the manager and flows through the team. The Area Managers are supportive and genuinely care about the home and the children who live there. There are good training opportunities and the company fund your qualification whilst you work. 

The management team won't tolerate poor practise towards children, and negative attitudes, from what I saw, were always challenged. It is a child focused company who need child focused workers. 

Workplace culture is toxic. Upper management are unprofessional and difficult to navigate. Definitely depends if your face fits or not. 
Expectations during the day far outweigh capability of what you actually can achieve. Having to move heavy furniture etc or lack of structure to shifts. Constant changes, not enough time to complete training etc. This I assume depends on the home manager. 

Although the induction period is adequate the ongoing support and help when in post is poor as staff just don’t have the time. You are expected to pick up shifts if they have not been covered by management often meaning you end up working a day you should be going home. Regardless if you have plans.  Lack of duty of care for staff. Staff are overworked, tired and left or placed in vulnerable situations. 
Staff turnover is also ridiculous. Company just wants bums on seats as they are so short staffed. 



Edison at first is a great place to work however the shifts are long , with no work life balance due to the company not being able to retain staff. You are expected to be at the service some times for days on end. 
When services are on their knees due to staffing issues there is no support from senior management,  with them no where to be seen rather than coming to provide support. 
Terms and conditions are terrible,  again another reason for non retention. 
Senior management have a lack of communication skills and shout and swear at staff and this just appears to be acceptable. If the company could take a stand and challenge this type of unacceptable behaviour and review the terms and conditions they offer then the company could have the potential of being a provider of choice as the services , homes   support and the front line staff are amazing. 

Nobody expects this job to be easy but the way carers are treated is not ok. 

Management belittle and push blame on to their staff and do not take responsibility for their own failures. 

You are put in dangerous situations and told it doesn’t matter as it’s just “part of the job”

If someone calls in sick or doesn’t turn up for shift you are expected to stay on for another 24 hours. Because of this, you are often at work for 3 or 4 days in a row without a break. Their advertised “2 on 4 off” very rarely happens. Due to this, there is no work life balance.

If there are incidents during the night and you are kept awake, you are not taken off shift the following day, leading to being awake for often 24 hours. This is dangerous when we are expected to drive young people. 

The company appear to promote based on favouritism rather than capabilities. This means that young people and staff are not receiving support from experienced management. 


The work environment is generally supportive, and the team is collaborative, which makes it easy to feel like you're truly contributing to the company’s goals. The leadership team is approachable and open to feedback, and there are plenty of opportunities for growth and advancement. The company offers flexibility when needed, which is a huge plus. My colleagues are friendly and supportive. While there are some areas for improvement, like streamlining certain processes, overall, it has been a great place to work. The benefits and opportunities for professional development are solid, and I’m excited to continue growing with the company. I would recommend Edison Young People to anyone looking for a positive and dynamic work environment where you make a positive difference in children’s life. 

What is the best part of working at the company?
Flexible working hours 2 on and 4 off, homely environment and a great home staff team.

What is the most stressful part about working at the company?
Lack of communication within the team at times,  new managers coming and going so having to adjust to new changes and dynamics of the home. Money not so great for what you have to deal with in a day to day basis.

What is the work environment and culture like at the company?
Homely environment, alot of paper work based work.

What is a typical day like for you at the company?
Making sure the children attend education, ensuring the home is clean and tidy throughout, keeping paperwork upto date, ensuring children's appointments and activities are complete,  Cooking tea and making sure all children are calm and ready for bed on time.

As many of the other negative reviews here already state, this is a difficult place to work. I worked here for 5 months. I was sent from home to home, called and messaged regarding work when on holiday and on days off.  My placement started off somewhat steady and positive unfortunately, this changed quickly. As stated above there is very little support from management and the rota is  forever changing making it hard to have any sort of work life balance.  In my time here I saw over 7 staff members leave in a matter of months. This job can and has been extremely rewarding at times however , there are more cons than pros sadly. 

Positive work environment with an abundance of support from the staffing team and management. Work life balance is easy as rita’s are displayed months in advance, contracted hours are always given plus overtime if asked for. Various training courses as well as online learning to help you learn whilst on the job. Abs amazing environment for those who love to work hard and enjoy life at the same time. Chances to progress within the company and complete higher education via an NVQ, the children are treated well and cared for with the upmost respect from staff and professionals. £10 per hour, £45 per sleep in, NVQ, blue light card & discounts, optical, dental and physio reimbursements plus mileage when travelling from one home to another! 

Top Job Titles	Average salary
Support worker 215 salaries reported	£32,753 per year
Deputy manager 42 salaries reported	£39,993 per year
Registered children's manager 9 salaries reported	£55,000 per year
Registered manager 8 salaries reported	£56,547 per year
Home manager 4 salaries reported	£48,750 per year

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