support worker

team leader

registered manager

deputy manager

Inshore-Support

Inshore support is a great entryway into a career in care. Inshore are infamous within the care community for taking on the worst clients that no one else wants to take on. Sadly, this is not reflected in the monthly paycheck.

From what I have seen during my time with Inshore everyone uses the company as a stepping stone to get their training, then move onto similar work with a better rate of pay and easier clients.

Due to the nature of the job, weekends and nights are compulsory, and bank holidays are obviously part of the 6 week rota. Amazingly, the company still feels that it is fine to force Support workers to work christmas, new year and bank holidays for no overtime rate whatsoever. Which office staff obviously wouldn't do. My colleague averages 90-100 hours of overtime a month, she gets no recognition for doing so.

Its not really suprising that there are new staff every week, its a miserable career prospect if you plan to stay. Policies are breached every day, not to the point where any of the clients are in danger, but gossip and corner cutting is rife, and I can't help but feel this would be eradicated if Inshore simply stepped up and started looking after their staff better.

The training is absolutely spot on and is easily the best aspect of working for Inshore Support.

Having worked for Inshore for about three years as a Support Worker and then a Senior Support I can honestly say that I developed a lot of valuable skills from my fellow colleagues.

I believe that if you wish to join the company you need to want to care for someone. There are many amazing staff members that currently work for Inshore and will help you if you are a new staff member, as long as you are willing and determined to want to learn.

Inshore also offers a range of training which will help you develop knowledge and skills. In the past, if the training provider was not the greatest, the company listened to the feedback and changed the provider so that staff could receive the most appropriate and suitable training.

For me, the hardest part of the job was not being around my family as much as I wished to be. The shifts run in a pattern and I only had one weekend off within the three week period. Personally, I felt like I was spending more time at work than with my loved ones. Although I enjoyed working at the care site I was, that was a big negative for me.

At the care site I worked, I can say that the workplace culture was positive and welcoming. From the start of my employment, I knew I could ask someone for advice/help if I needed any. During the time I was Senior Support I also received a lot of mentoring from my Team Leader as well as all the fellow Seniors.

I worked for this company for many years and gained
 alot of satisfaction knowing that the service users were well looked after by the staff on site however since directorship has been handed down to 3 young inexperienced son's the company has been in massive decline. There is a huge blame culture where any small incident is subject to disciplinary procedure. In my opinion the directors don't have the best interest of the service users or staff at the core of this company. There is no support for staff who have personal issues only a ' if you can't fulfil your contractural obligations consider your role attitude. When office staff threaten to leave they are suddenly made directors and then control the staff doing the graft on the care sites. Staff retention is poor due to long hours worked without breaks and lack of support from senior managers. In the last 12mnths 3 managers have been dismissed and one resigned and apart from one manager the other is married to a director this is for numerous sites in the West Midlands. I believe that this compa y needs serious I investigation. If people have any sense then don't work for Inshore Support if you value your life.

As a night worker I start my shift a 9pm by sitting with the service users untill 10:30pm when all of them go to bed. While with them I assist them to do their hot drink or to serve themselve some snack. after they settle to bed I will carry some domestic tasks including ironning, mopping the kitchen floor, emptying the dish washer, cleaning the cupboards. At the same time I keep monitoring the service users, in the case they wake up and want to come to the lounge I prompt them to go back to bed.By 6:45 am I start writing the report about how the service users behave during the night. At 7:00 am when the morning staff arrive I make short oral report during the hand over. I have learne to understand people with learning disability especially those who are non -verbal. The management is really supportive and ready to helping the staff to good achievement through regular assement during which staff are asked to express themselve about any thing concerning their job.Co-workers are cooperative and always ready to help new colleagues. The hardest part of the job is not during the shift itself , rather it is when going back home one will be sleeping throughout the day. the most enjoyable part of the job is when I interact with the non-verbal service users.

ive worked for the company a year now, and to say they have a high staff turner is an understatement, never two days are the same thats for sure, and it is such a rewarding job when your service users have achieved something new or have been out on a certain activity for the same time and to see the smile on their face makes the job worthwhile and out ways the bad days. 

i personally have never had a problem with my line manager, however you soon see that head office dont really care about support workers, and they look and speak down to you regually.

your put on all sorts of training which benefits you on a whole, however you sometimes have to wait months before training, so can find yourself been thrown in at the deep end if you have never done care before, but if you ask loads of questions the staff (support workers) will always answer any questions or concerns you have.

for what we have to put up with on a day to day basis and the amount of stuff we have to do in a certain shift, the hourly rate is not good. 

you only get meals provided if you work in residential setting if you work in support living settings i.e their own homes you have to provide all your own meals.

Directors and Owners of this company are very supportive to all staff members and you can book appointments as and when you feel you may need to talk to them and they are always at the end of the phone anyway to listen and offer support and guidance, in fact company is just terminology with these guys they are like extended family to all service users and staff alike..negativity regarding work balance and long hours is actuallyt the individual staff members choice we are never forced. wage concerns are caused by constraints from local authoroties across the country not Inshore. I can honestly say negativity and bitter comments would be staff who either didnt talk and express to Directors how they feel or bitterness due to staff who have had their employment terminated which would only be then due to the individual themselves . Brilliant place to work i count myself lucky i know all of my management team lots of companies out there you never ever see hear or meet their directors.EXCELLENT cant fault anything

Upon starting I thought the company were brilliant and very different to my previous, however in a short space of time I began to notice that the same staff were pushed into picking up or swapping shifts the favour was never returned when needed, organisation was not as it should be and the communication between management and staff was poor, there was a lot of gossiping and sniping amongst staff and conspiracy theories and they weren't overly supportive of health issues especially any mental health issues they didn't always follow the correct procedures with dismissals such as if you had poor attendance instead if following the usual verbal warning, written warning then terminating contract they'd straight away terminate your contract. They're not the worst company but they are far from the best and need a lot of improvement I would suggest this company on the basis that you tread carefully and be sure to join a union.

Worked for this company for 3 years now-  By far the wor company I have worked for. I was pressured doing over time working at this place and for saying no I was asked again and again despite explaining I am tired. Was called on my annual leave asking if I can work too cover as there are short staffed and can’t get anyone in. Head office HR don’t have a clue what there doing in their job on a basic level of knowledge and education and claim like there know all the policies and procedures. Head office staff are all family and directors too and try to treat staff like dirt (NOTHING BUT A NUMBER ONCE YOU JOIN!!!) There will send you too other homes and if you refuse you will get referred for a disciplinary even if you have difficulties getting there . If your face doesn’t fit in there will make your work life like hard. 
The only pleasure of working for this company was doing activities and taking residents out. Also a great satisfaction seing a smile on the residents face.

I have worked for Inshore for around 3 years now, and my experience throughout has been 10/10. I started as a support worker, and with the correct training and mentoring provided i have now worked my way up to being a senior. 
After working in various areas within the company, i am very proud to say that Inshore Support do an amazing job, not only for the individuals they care for, but also the staff within. Head office/Management always have EVERYBODY'S best interests at heart and do not get enough credit.  Instead they are slated by ex staff members who feel the need to cause unnecessary drama when they no longer work for the company. 
Inshore Support are hands down the BEST care company in the area, with some of the best trained and skilled staff. 
Haters need to stop hating!
A massive well done to everybody working within Inshore support, especially through this tough time. Everybody is doing a fantastic job!

After a few years working at inshore I can safely say the company is caring committed to provide safe effective care at a good standard I found new ideas of working was explored to continually improve the service of care they provide   , management were always there to talk to help and progress clients and staffs skills, tailored care planning was used to use a person centred approach after reading the issues on here I am confounded because my experience was that quality of care was the utmost importance within the setting I worked , overtime was always available and training was always provided free of charge to the staff and kept up to date   , management worked on shift and mentored to work to individuals tailored care plans , team work here is most important , the service was caring ,effective ,safe and well led

Top Job Titles	Average salary
Support worker 3 salaries reported	£12.95 per hour
Team leader 1 salary reported	£14.17 per hour
Registered manager 2 salaries reported	£39,000 per year
Deputy manager 1 salary reported	£23,600 per year

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