support worker

registered nurse

registered manager

registered mental health nurse

deputy manager

Tezlom

The first red flag was when I had some issues during my application process, I had been accepted by the company and was feeling quite good about them. I had to call regarding my DBS and was greeted on the phone by a very brusque, nasty woman who couldn't be bothered with anything like courtesy or respect and was extremely rude to me. This left a sour taste in my mouth and caused alarm bells to ring.

Next red flag was when I had to attend mandatory training for an entire day, 9-5 and they did not pay any of the people who attended. This is a disgraceful way to operate and just shows a complete lack of regard for your staff. If I am in a work office, from 9-5 engaging in work activities I consider myself to be at work and I expect to be paid/

Third red flag and the final straw was when I was able to start accepting shifts, only to find that the only work available was in one place in Banks that wasn't even elderly care, I had asked for residential work and assured that this would be fine. Or work in dementia homes which I am not suited for, this is specialist work for individuals with an very specific mindset and abilities to deal with such a stressful vocation. I tip my hat to them but that is not me.

To summarise, very poor first impressions with a vile woman being rude to me, a new starter which really put me off. This was compounded by a lack of integrity in paying staff for training which made me realise what this company thinks of its staff, and thirdly for carrot dangling and lying about availability of work. Honestly stay away, the entire care sector in this country is a broken disgusting mess.

In my opinion there were barely any available shifts I could pick up (agency). I had to work as agency staff as I was studying in uni at the same time. I struggled to even pick up 2 shifts weekly which is ridiculous. I believe if a company doesn’t have many shifts available they should stop hiring!! Anytime I complained about this, they would say there’s nothing they can do about it. 

I did my whole tenure without a uniform and when I called to enquire about it so many times, I was just told “it was on the way”. I never received it even though I worked there for a few months. I wore my own clothes (black professional shirt and black trousers). Sometimes I would even be turned back home from the care homes for not wearing healthcare uniform which was not my fault! 

Not to mention, I often got booked in for a shifts and would find out that the shift was either overbooked or cancelled when I got to my destination. I would have to call them myself due to the permanent staff at care homes having confusion about me being there. TEZLOM’s management communication is really poor. 

Whenever I needed any help they wouldn’t have solutions to anything. Sometimes they would even take weeks to get back to me relating a certain issues. In general, it’s just a terrible company to work for especially as agency staff

I registered with Tezlom as a support worker over a year ago. Everything looked fine on first sight, I passed the interview (despite the fact it took them three months to actually register me),  received a contract and a uniform. However, as soon as I started sending over my availability and asking for shifts, things changed. In the year that I have been "working" for them, I have not received A SINGLE SHIFT. Shift manager kept replying that there simply aren't many available. Recently, upon emailing them (yet again) to find out what is going on, I found out that they do not even have me registered - they must have deleted me from the database without telling me.  Overall, Tezlom have wasted a ridiculous amount of my time over the last year and the whole experience was one big disappointment. I absolutely do not recommend working for them.

What is the best part of working at the company?
Giving you the best of what you never think of.  It's a reputable organization that puts the interest of its staff at heart when it comes to picking Shift.

What is the most stressful part about working at the company?
I have never seen a moment as stressful because you’ll always be allocated to your area of convenience .

What is the work environment and culture like at the company?
A lovely and accommodating environment that is full of positivity. You’ll desire to learn and be in the midst of knowledgeable colleagues who are ready to share their ideas for the growth and development of the company 

What is a typical day like for you at the company?
 A day of new aspirations. Learning new things each passing day and hoping for a better future.
Always looking forward to a new day

Tezlom is a family owned business and you really do get a sense of a family feel from working here. The support from the Directors and team leaders is something I have never quite experienced before. The wellbeing culuture is supported by the company's 6 pillars.  Transparancy, Equality, Zealous, Loyalty, Organic and Motivational. The company is passionate which is mirrored throughout this sector. The Health care sector is a special field to work in and I invite anyone to take the leap and join as you really wont regret it. 

They offer transport at a cost to jobs, but, it is £5 each way upfront. If you have not been working this extra expense can be difficult, and, if you do 5 shifts a week that means £50 for travel in a week. With the jobs being far and their transport system one ends up being either the first to be picked which means you lave no less than 2 hours before you are due in work, or the last to be dropped home over 2 hours after you finished work. Add that to the 12 hours at work, this is poor work and life balance. This can be difficult when one has school runs and other commitments.  

The pay is poor, NLW. A measly 10% enhancement on a night shift, a bit more on the weekend

Very busy office and lots of hard work on a daily basis, but in stress free enviroment. 
Full training given when you start and continuois support available.
Not micromanaged. Everyone really helpful, supportive and all work together as a team. Opportunities to progress in the company from whatever position you start your employment. Upper management always there to support you, no matter what the issue. Training always available if you want to learn a new skill or gain a new qualification. Always feel appreciated at the end of the day. Genuinely a great place to work.

I love working here, just that it’s an agency so there isn’t much they can do in terms of benefit, fixed hours or development. The managements are very nice, respectful and supportive. It’s flexible so you get to work whenever you want and they al sad I provide annual leave, although not much but it’s something as most agencies don’t even do so. I do get enough hours of work to meet my goals each week.

Thank you for accepting me when everyone didn’t. I had the great opportunity to work with wonderful, kind, sweet and lovely people. They are so fragile and vulnerable.  Tezlom
was very very supportive and offered me everything that was necessary to develop myself; to become better and to follow my dream. I wish I could have the strength to stay there as the residents are so lovely. I will always remember them and they inspired me in everything and I often remember them. God bless them 

I enjoy my job at Telzom, and the company maintains a very professional environment. A typical day at work is well-structured, and I’ve learned a lot in terms of communication, teamwork, and problem-solving. Management is supportive and approachable, and they encourage growth and development. The workplace culture is positive and respectful, which makes it easy to collaborate with colleagues. The hardest part of the job can be handling busy periods, but the most enjoyable part is working with a great team and gaining valuable experience.

Top Job Titles	Average salary
Support worker 34 salaries reported	£13.72 per hour
Registered nurse 10 salaries reported	£30.14 per hour
Registered manager 59 salaries reported	£38,935 per year
Registered mental health nurse 8 salaries reported	£26.38 per hour
Deputy manager 8 salaries reported	£43,293 per year

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