Technical support occupations Work, Jobs in Gloucester, Gls (with Salaries)

Technical Support Engineer
Cura Terrae —Thrupp
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
1d
Specialist Technical Support Level 3 (Applications)
West Mercia Police —Hindlip
- £43,668 - £49,716 a year
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Python
- Annual leave
- Employee assistance programme
10d
IT Support Engineer
iCOMAT —Gloucester
- Azure
- Software troubleshooting
- Customer service
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
Prep School IT Support Technician
Cheltenham College —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Windows
- Organisational skills
- IT
- Employee discount
9d
Technical Support Specalist
Air Products PLC —Worcester
- Weekend availability
- Hybrid work
Quick apply
On Site Internal IT Support Technician (1st Level Support)
Wye Valley Group —Hereford
- Full-time
- Windows
- Microsoft Office
- Travel
- Annual leave
- Life insurance
Quick apply
16h
IT Support Technician – First Line Support
Border Office Supplies and Systems —Hereford
- Full-time
- Azure
- Customer service
- English
- Sick pay
Quick apply
Digital & AI Support Apprentice
QA Apprenticeships —Hereford
- £17,000 a year
- Full-time
- Customer service
- Windows
- Driving
Technical Customer Service Specialist
fasthosts —Gloucester
- £27,250 a year
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
IT & Administrative Assistant
Roberts Limbrick Ltd —Gloucester
- IT
- Communication skills
- School
Second Line Support Engineer
Hoople Ltd —Hereford
- £27,427 - £34,456 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Service Desk Analyst
PentenAmio UK —Tewkesbury
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Life insurance
Quick apply
IT Field Engineer - West England
T-Tech —Gloucester
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
Quick apply
11d
IT Technician
The Athelstan Trust —Tetbury
- £27,254 - £30,518 a year
- Part-time
- Windows
- Travel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10d
2nd Line Service Desk Engineer
Our IT Services —Cirencester
- Up to £35,000 a year
- Full-time
- Azure
- Windows
- SQL
- Free parking
Quick apply
2d
Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Customer Operations Assistant
cash register group —Cheltenham
- £27,040 a year
- Weekend availability
- Customer service
- English
- Data entry
- Annual leave
- Flexible schedule
Quick apply
Support Analyst
Netcall —Cirencester
Problem Analyst
St. James's Place —Cirencester
- Analysis skills
- Organisational skills
- IT
- Annual leave
11d

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technical support occupations jobs near gloucester, gls

Technical Support Engineer

Cura Terrae
Thrupp

Quick apply

Job details

Full-time
1 day ago

Benefits

Cycle to work scheme
Company pension
Company events
Car scheme

Qualifications

Customer service
Technical support
Microsoft Office
Organisational skills
Environmental monitoring
IT
Communication skills

Full job description

Based: Within commuting distance of a Cura Terrae Group office

Salary: DOE with company benefits

We are looking for a skilled and customer-focused Technical Support Engineer to join Cura Terrae Air. This is a varied and rewarding role that combines technical troubleshooting, customer support, and service coordination, helping to ensure the reliability and performance of air quality monitoring systems across the UK.

As a key member of our support team, you will provide remote technical assistance to customers, diagnose equipment and communications faults, configure monitoring systems, and coordinate field service activities to deliver excellent customer service.

About the Role

This is a varied technical support role involving remote troubleshooting of air quality monitoring equipment, system configuration, and the coordination of planned and reactive service activities. You will work closely with customers, field engineers, and internal teams to deliver effective support and excellent customer service.

Key Responsibilities

Provide technical support to customers by telephone and email.
Diagnose equipment, software, communications, and data issues using remote tools and engineering knowledge.
Configure data loggers, monitoring software, and associated systems.
Coordinate planned maintenance visits and reactive service callouts.
Prioritise support requests to meet customer expectations and service targets.
Escalate unresolved issues and arrange engineer attendance when required.
Maintain accurate service records, schedules, and customer communications.
Liaise with customers, engineers, and internal teams to support service activities.
Ensure compliance with company procedures, quality standards, and health and safety requirements.

What We’re Looking For

We are seeking a proactive and organised individual with strong technical, customer service, and problem-solving skills who can work independently and manage competing priorities effectively.

Key Skills & Experience

Excellent communication and customer service skills.
Strong troubleshooting and problem-solving abilities.
Good IT skills, including Microsoft Office and remote support tools.
Strong organisational skills and attention to detail.
Ability to communicate technical information clearly.
Self-motivated, professional, and able to work independently and as part of a team.

Preferred Skills and Knowledge

Technical qualification or experience in engineering, electronics, or instrumentation.
Knowledge of monitoring equipment, data loggers, or communications systems.
Understanding of air quality or environmental monitoring equipment.
Awareness of networking, telemetry, or remote communications.
Experience supporting technical equipment, service activities, or engineer scheduling.

What We Offer

At Cura Terrae, you’ll join a team committed to innovation, sustainability, and growth. This role offers both responsibility and variety, giving you the chance to make a direct impact on the company’s success while developing your career in an exciting, fast-evolving sector.

Competitive salary
25 days holiday (plus bank holidays)
Company pension scheme
Companywide social events
Healthcare cash plan
Salary Sacrifice car scheme
Cycle to work scheme
Ongoing career development, including paid professional memberships

About Cura Terrae

Cura Terrae is a Great Place to Work®-certified environmental services group, helping clients achieve their sustainability and regulatory goals. Cura Terrae provides expert water quality monitoring and environmental solutions across the UK, combining technical excellence with a strong commitment to environmental stewardship.

We’re proud of our collaborative, inclusive culture and our shared mission to protect the environment for future generations.

Why Join Us?
At Cura Terrae Air, you’ll be part of a forward-thinking team dedicated to delivering cutting-edge solutions in air quality monitoring and environmental technology. We offer a supportive environment, professional development opportunities, and the chance to make a real impact in improving air quality and sustainability across the UK and beyond.

Apply Now
Take the next step in your career and become part of a team making a difference.
Contact [email protected] with questions or to request reasonable adjustments.

Quick apply

Refine Your Search

technical support occupations jobs in gloucester, gls

Technical Support Engineer

Specialist Technical Support Level 3 (Applications)

IT Support Engineer

Support Engineer

Prep School IT Support Technician

Technical Support Specalist

On Site Internal IT Support Technician (1st Level Support)

IT Support Technician – First Line Support

Digital & AI Support Apprentice

Technical Customer Service Specialist

IT & Administrative Assistant

Second Line Support Engineer

Service Desk Analyst

IT Field Engineer - West England

IT Technician

2nd Line Service Desk Engineer

Service Desk Analyst

Customer Operations Assistant

Support Analyst

Problem Analyst

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