Sage support Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Sage Support Technician (Entry Level)
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
- Communication skills
6d
Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Communication skills
Quick apply
Accounts Assistant
T R Dixon & Co Limited —Newcastle upon Tyne
- £27,500 - £32,000 a year
- Full-time
- Travel
- Accounting
- QuickBooks
- Free parking
- Flexitime
Quick apply
11d
Product Support Specialist (Sage Intacct)
Sage —Newcastle upon Tyne
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
Experienced Sage Support Consultant
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
Sage Intacct Consultant - Sage Partner Academy
Sage —Newcastle upon Tyne
- No experience needed
- Communication skills
Allocation Coordinator
Krystal Technology —Wallsend
- £28,000 a year
- Full-time
- Forklift
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
12d
Support Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
AI Automation Apprentice
Sage —Newcastle upon Tyne
- AI
Product Manager, Regulatory Reporting & Filing
Sage —Newcastle upon Tyne
- Hybrid work
- Spanish
- Analysis skills
- Product management
3d
R2R Analyst
Sage —Newcastle upon Tyne
- Hybrid work
- Communication skills
6d
Senior Sage Intacct Consultant
TSG —Gateshead
- £0.01 - £75,000.00 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Sage Intacct Implementation Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Software troubleshooting
- Customer service
- Business development
Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Quick apply
11d
Test Engineer
Sage —Newcastle upon Tyne
- Hybrid work
- Continuous improvement
- APIs
- Communication skills
- Annual leave
Market & Competitor Intelligence Graduate-Newcastle
Sage —Newcastle upon Tyne
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- No degree
- Employee discount
Research Assistant/Associate in Life Cycle Assessment
Newcastle University —Newcastle upon Tyne
- £33,951 - £37,694 a year
- Full-time
- Doctoral degree
- Engineering
- Research
Desk Based Account Manager
Eque2 —Newcastle upon Tyne
- Hybrid work
- CRM software
- Time management
Technology Solutions Apprentice
Sage —Newcastle upon Tyne
- Engineering
- Software development
- AI

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sage support jobs near newcastle upon tyne, eng

Sage Support Technician (Entry Level)

PKF Smith Cooper Systems
Gateshead

Apply Now

Job details

6 days ago

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Case note recording
Case record updates
Customer support
Customer interaction
Sage 50 Accounting
Application support
Phone etiquette
Communication skills

Full job description

We are on the lookout for someone enthusiastic and keen to learn, to join our Sage Support Team

As part of our award winning Sage Software support team, you will be required to respond to customer support calls via telephone and email. You will thus need an excellent phone manner and the desire to provide first class customer service.

You will be supporting customers with Sage 200, answering questions, solving day-to-day issues, and learning from experienced colleagues along the way. You will be fully supported with training, mentoring, and coaching, so you will never be alone as you learn your craft with us.

You do not need to be a Sage 200 expert already — we’ll teach you that part. Crucial to all applicants will be enthusiasm, the ability to work as part of a team and a good work ethic.

What You Will Be Doing

With plenty of guidance, you will :

Answer customer queries by phone and email
Learn how to investigate and fix issues (and when to escalate tougher calls)
Shadow and work alongside experienced support technicians
Keep support cases updated with clear notes
Build great relationships with customers and colleagues

Training & Support Provided

We’re big on development, so you can expect:

A structured onboarding and training plan
Ongoing mentoring and coaching with regular check-ins and feedback
Support from a friendly, experienced team
Opportunities to work towards Sage accreditation
Opportunities to progress

What We’re Looking For

Essential skills for all candidates are friendly, clear communication skills, a positive attitude, good problem-solving skills and a inherent willingness to learn and ask questions.

Although not essential, any of the following attributes would be a distinct advantage

Customer service or helpdesk experience
Any experience with Sage 200 (end users are welcome)
Any support experience on other Sage products (Sage 50, Payroll, etc)
Any support experience on other accounting software (Xero, Quick-books, etc)
Accounting qualifications or experience
Basic understanding of business or finance (study or experience)

Why us?

In return we can offer a great company with a clear growth plan and the appetite to execute it, an amazing working environment and team ethos plus lots of busy customers to get stuck into immediately.

We operate a flexible working policy and our support desk is now largely home based. As such, all geographies are welcome.

If you are looking for a career in the software industry or have some Sage knowledge and simply fancy a new challenge, then please get in touch.

Apply Now

Refine Your Search

sage support jobs in newcastle upon tyne, eng

Sage Support Technician (Entry Level)

Sage Support Engineer

Accounts Assistant

Product Support Specialist (Sage Intacct)

Experienced Sage Support Consultant

Sage Intacct Consultant - Sage Partner Academy

Allocation Coordinator

Support Specialist

Customer Support Expert (Technical Support)

AI Automation Apprentice

Product Manager, Regulatory Reporting & Filing

R2R Analyst

Senior Sage Intacct Consultant

Sage Intacct Implementation Specialist

Sales & Logistics Administrator

Test Engineer

Market & Competitor Intelligence Graduate-Newcastle

Research Assistant/Associate in Life Cycle Assessment

Desk Based Account Manager

Technology Solutions Apprentice

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