Shift leader Work, Jobs in Springburn, Glg (with Salaries)

Customer Service Advisor
Project Green Group —Glasgow
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Paid training
Quick apply
4h
Customer Service Assistant
Carlton Clubs (Carlton Bingo) —Glasgow
- £12.71 - £13.10 an hour
- Part-time
- Management
- Customer service
- Supervising experience
- Free parking
- Referral programme
Quick apply
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Training & development
- Banking
Team Leader
Farmhouse Inns - BRA_102 —Glasgow
- Part-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Coin Processor
Vaultex UK Ltd —Glasgow
- £25,094 a year
- Full-time
- Typing
- Cash handling
- Employee assistance programme
- Employee discount
Team Member
Hollywoodbowlgroup —Glasgow
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Employee discount
Assistant Manager
Boots —Glasgow
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Field Performance Team Leader
Resolvecall —Paisley
- £30,122 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Production Operative/Packer
OV Glasgow —Glasgow
- From £12.71 an hour
- Overtime
- Computer literacy
- English
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Computer literacy
- Computer skills
- Banking
11d
Shift Leader
Foot Locker —Glasgow
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Retail management
- Teaching
- Employee assistance programme
- Employee discount
Warehouse Operative - Evenings
Evri —Glasgow
- £12.71 an hour
- Part-time
- Annual leave
10d
Supervisor (20 hours/week)
Build-A-Bear Workshop —Glasgow
- Part-time
- Team management
- Training & development
Service Colleague (Express)
ASDA —Glasgow
- £13.10 - £15.64 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
12d
Retail Cleaner
Entain —Glasgow
- £13 an hour
- Part-time
- Employee discount
7d
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
2h
Shift Manager
Doner Shack Gordon Street —Glasgow
- From £13.11 an hour
- Full-time
- Restaurant management
- Team management
- In-person
- Paid training
- Annual leave
Quick apply
12d
Warehouse Operative - Nights
Evri —Glasgow
- £12.71 an hour
- Full-time
- Annual leave
Cleaning Operative
ABM UK —Glasgow
- £13.45 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
Customer Service Advisor
HSBC Global Services Limited —Motherwell
- From £25,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Annual leave
11d

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Customer Service Advisor

Project Green Group -
Glasgow

Quick apply

Job details

Permanent | Full-time
£14 - £16 an hour
4 hours ago

Benefits

Free parking
Paid training
Company pension
Life insurance
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Process improvement
Internal department liaison
Customer support
Customer interaction
Multidisciplinary collaboration
Retail experience
Leadership
Communication skills

Full job description

We are looking for an ambitious, driven, and reliable Customer Service Advisor to join our expanding team in Glasgow.

This is an exceptional opportunity to kickstart your career in customer operations, service delivery, and client relations. As a Customer Service Advisor, you will gain hands-on experience across key support channels, working alongside supportive colleagues, learning how our customer operations run from the ground up, and developing the communication and practical skills needed to step into future team lead and management roles.

Whether you are a recent school/university leaver or an ambitious professional looking to build a stable career path, you will be supported with structured training, personal mentorship, and clear milestones for rapid career advancement.

Your Responsibilities

As a Customer Service Advisor, you will:

Customer & Service Support: Assist customers warmly via phone, email, or digital channels, handle inquiries efficiently, and ensure exceptional resolution experiences at every touchpoint.
Daily Operations Exposure: Manage day-to-day incoming queries, assist with account troubleshooting, and maintain high standards of service accuracy across shift patterns.
Performance & Goal Tracking: Work towards individual query metrics and team service level agreements (SLAs) while maintaining a customer-first approach.
Systems & Record Keeping: Update and maintain accurate customer logs, interaction notes, and account details using internal CRM software.
Cross-Functional Collaboration: Coordinate with key support departments (such as Billing, Escalations, and Operations Admin) to deliver clear, accurate solutions to customers.
Process Improvement: Participate in team briefings, proposing practical, creative solutions to improve query resolution workflows and customer satisfaction.
Personal & Professional Development: Attend structured customer care workshops, system training sessions, and team coaching to prepare for future supervisory responsibilities.

We're Looking For Someone Who Is

A Positive Communicator: Confident, empathetic, and passionate about listening to people and resolving customer inquiries professionally.
A Strong Team Player: Able to build rapport easily across diverse teams and support colleagues during high-volume peak hours.
A Practical Problem-Solver: Adaptable, detail-oriented, and comfortable handling troubleshooting tasks in a fast-paced environment.
Goal-Oriented & Dependable: Punctual, eager to learn, open to feedback, and resilient when handling challenging customer scenarios.
Organised & Attentive: Able to manage multiple incoming queries and administrative details while maintaining high accuracy.
Career-Minded: Genuinely interested in building a long-term career in customer operations, team leadership, or client management.

Prior experience in retail, hospitality, contact centers, customer service, or administrative support is beneficial but not essential—we prioritize potential, drive, and a great attitude, with comprehensive paid training provided from day one.What You'll Receive

Competitive Base Pay: Plus performance-based incentives and bonus schemes.
Fast-Track Career Progression: Clear pathways into Senior Customer Advisor, Quality Analyst, and Team Leader roles.
1-on-1 Mentorship: Direct access to experienced customer service managers and operational leads.
Comprehensive Skills Training: Practical customer support workshops and continuous on-the-job learning.
Recognition & Reward Programmes: Frequent performance incentives, awards, and team milestones.
Team Socials & Events: A supportive, inclusive, and highly collaborative workplace culture in Glasgow.

Why Join Us?

We believe great support professionals and operational leaders aren't born—they are built through hands-on experience, continuous support, and genuine opportunity. From day one in Glasgow, you will be given the tools, guidance, and platform to develop your skills and confidence. We actively recognize hard work, reward high performance, and consistently promote from within.

Apply Today

Ready to take the first step toward an exciting and rewarding career?

Submit your CV today to join our team in Glasgow as a Customer Service Advisor.

We are an equal opportunity employer and welcome applications from candidates of all backgrounds. Hiring decisions are based solely on skills, qualifications, and business needs.

Pay: £14.00-£16.00 per hour

Benefits:

Company pension
Free parking
Life insurance
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in springburn, glg

Customer Service Advisor

Customer Service Assistant

Client Service Team Leader 24/7 shift pattern

Team Leader

Coin Processor

Team Member

Assistant Manager

Field Performance Team Leader

Production Operative/Packer

Specialist Customer Care Advisor - Telephony

Shift Leader

Warehouse Operative - Evenings

Supervisor (20 hours/week)

Service Colleague (Express)

Retail Cleaner

Customer Service Advisor

Shift Manager

Warehouse Operative - Nights

Cleaning Operative

Customer Service Advisor

I want to receive the latest job alerts for shift leader in springburn, glg

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