Client relationship advisor Work, Jobs in Milton Keynes, Eng (with Salaries)

Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Client Planning Advisor
BSI —Milton Keynes
- Up to £26,775 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Annual leave
- Bereavement leave
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
14d
Client Advisor - Marsh Multinational
Marsh —Milton Keynes
- Full-time
- Hybrid work
HR Generalist/ People Advisor (Temp to Permanent)
Michael Price Associates (trading as MPA) —Cranfield
- £34,000 - £35,000 a year
- Part-time
- Hybrid work
- Driving
- Travel
- Human resources
- Free parking
- Work from home
Quick apply
10d
Luxury Brand Ambassador
Maison Francis Kurkdjian —Milton Keynes
- Part-time
- Customer service
- Merchandising
- Communication skills
13d
Mortgage Broker - Partner Advisor
The Mortgage Experts —Northampton
- £60,000 - £100,000 a year
- Remote
- CRM software
Quick apply
Luxury Brand Ambassador - Milton Keynes
Maison Francis Kurkdjian —Milton Keynes
- Part-time
- Customer service
- Merchandising
- Communication skills
13d
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
Lateral
Evolve AI Ltd —Milton Keynes
- £400,000 - £500,000 a year
- Full-time
Quick apply
Client Service Assistant Manager
TC-Group —Milton Keynes
- Full-time
- Hybrid work
- Accounting
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Luxury Brand Ambassador - Lakeside
Maison Francis Kurkdjian —Milton Keynes
- Part-time
- Customer service
- Merchandising
- Communication skills
13d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
10d
Customer Service Advisor
Vizion Network Limited —Wellingborough
- £26,234 a year
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Free parking
- Annual leave
HR Business Partner
First Response Group —Milton Keynes
- £45,000 a year
- Bachelor's degree
- Travel
- Conflict management
Quick apply
11d
Client Advisor - Bicester Outlet (fixed term)
VALENTINO S.p.A. —Bicester
- Sales
11d
Senior Account Manager
Air IT —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Account Manager
Wates —Milton Keynes
- Continuous improvement
- Budgeting
- Negotiation
6d
Netsuite Consultant
Ekco —Milton Keynes
- Remote
- Scripting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills

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Customer Complaints Advisor

Return on Investment Ltd -
Milton Keynes

Quick apply

Job details

£24,850 - £26,000 a year

Benefits

Free parking
Annual leave
Company pension
Car scheme

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Complaint handling
Organisational skills
Customer interaction
Communication skills
Negotiation

Full job description

Customer Complaints Advisor
Location: Milton Keynes - Hybrid Working
Salary: £24,850 - £26,000 + Bonus
Hours: Shift-based between 8:30am - 7:00pm Monday to Friday and 9:00am - 1:00pm Saturdays

Help shape exceptional customer experiences

At ROI, we're helping shape the future of fleet by combining people, technology and industry expertise to solve complex challenges for some of the biggest names in automotive. As the UK's leading automotive support agency, we partner with over 70% of automotive brands, delivering customer engagement, technology, insight and marketing solutions that drive measurable results.

As we continue to grow, we're looking for a Customer Complaints Advisor to join our team supporting one of our long-standing automotive partners, Kia.

If you're someone who enjoys solving problems, takes ownership of customer outcomes and thrives in a fast-paced environment, this is an opportunity to make a genuine impact. Every conversation you have helps strengthen customer relationships and contributes to the success of both our clients and our business.

The role

As a Customer Complaints Advisor, you'll support customers across multiple channels including phone, email and webchat, delivering professional, empathetic and efficient resolutions.

Working as part of a collaborative, high-performing team, you'll take ownership of customers from start to finish, ensuring every interaction reflects the high standards our customers expect.

This is a varied and fast-paced role where you'll manage a high volume while maintaining excellent attention to detail and meeting service level expectations.

No two days are the same, so we're looking for someone who stays calm under pressure, communicates confidently and genuinely enjoys helping people.

What you'll be doing

Managing customer complaints and enquiries via telephone, email and webchat.
Taking ownership of cases through to resolution.
Investigating customer concerns with accuracy and attention to detail.
Delivering fair and timely outcomes while balancing customer needs with business requirements.
Working to service level agreements and quality standards.
Collaborating with colleagues and sharing knowledge to deliver the best customer experience.
Continuously developing your knowledge and skills to deliver outstanding service.

What we're looking for

We're looking for people who combine empathy with confidence and enjoy finding solutions.

You'll ideally have:

The ability to understand situations from the customer's perspective.
Excellent written and verbal communication skills.
A calm, resilient and positive approach when handling challenging conversations.
Strong organisational skills with excellent attention to detail.
A proactive approach to problem-solving.
Good negotiation skills and sound judgement.
A collaborative mindset with a willingness to support others and share knowledge.
A desire to learn, adapt and continuously improve.

What you'll get in return

We believe great people deserve a great experience too.

Our benefits include:

£500 annual Health & Wellbeing Allowance to spend on your physical or mental wellbeing.
Hybrid working following training.
Team social events.
Free parking.
Access to Education Bursaries to support your personal and professional development.
Birthday day off plus a birthday voucher.
Company pension.
Healthcare plan.
Annual leave that increases with service.
Employee car purchase schemes.

Why ROI?

At ROI, you'll have the opportunity to do meaningful work that makes a visible difference. You'll be trusted to take ownership, supported by experienced colleagues who value collaboration over ego, and encouraged to keep learning as technology continues to transform our industry.

We're building teams that embrace curiosity, adaptability and continuous improvement, creating rewarding careers in a business that's helping shape the future of fleet.

If you're looking for a role where your work has real impact and you can continue to grow your career, we'd love to hear from you.

Apply today and become part of our journey.

Quick apply

Refine Your Search

client relationship advisor jobs in milton keynes, eng

Customer Complaints Advisor

Client Planning Advisor

Client Onboarding Executive

Client Advisor - Marsh Multinational

HR Generalist/ People Advisor (Temp to Permanent)

Luxury Brand Ambassador

Mortgage Broker - Partner Advisor

Luxury Brand Ambassador - Milton Keynes

Senior Account Manager

Lateral

Client Service Assistant Manager

Luxury Brand Ambassador - Lakeside

Contact Centre Operations Manager

Customer Service Advisor

HR Business Partner

Client Advisor - Bicester Outlet (fixed term)

Senior Account Manager

Account Manager

Netsuite Consultant

Helpdesk Agent (Full Time Office Working inc weekends)

I want to receive the latest job alerts for client relationship advisor in milton keynes, eng

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