Learning and development coordinator Work, Jobs in Castle Donington, Lec (with Salaries)

Customer Experience Coordinator
Allison Homes —Castle Donington
- Full-time
- English
- Continuous improvement
- Organisational skills
- Free parking
- Employee discount
Quick apply
8h
Learning Coordinator
Blue Mountain Homes Ltd —Ilkeston
- £26,000 a year
- Full-time
- In-person
- School
- Teaching
Quick apply
Recovery Coordinator
Change Grow Live —Mansfield
- £28,557.79 - £32,802.41 a year
- Remote
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
EHCP Coordinator
Nottingham Trent University —Southwell
- £33,045 - £38,026 a year
- Full-time
- University
- In-person
- Annual leave
- Employee discount
7d
Activities Coordinator
Rosmead Healthcare Ltd —Derby
- From £13.05 an hour
- Full-time
- Nursing home
- In-person
- Care plans
- Free parking
Quick apply
Client Care Coordinator (FTC)
IVC —Derby
- Part-time
- Front desk
- Cash handling
- Communication skills
- Annual leave
- Employee discount
Academy Education Officer
Nottingham Forest Football Club —Nottingham
- Part-time
- Education
- Recruiting
- Organisational skills
- Free parking
- Employee assistance programme
Transition and Progression Coordinator
Burton and South Derbyshire College —Burton-On-Trent
- £26,740 - £27,774 a year
- Data analysis skills
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
11d
Wellbeing Support Coordinator
Rethink Mental Illness —Derby
- £19,635.00 - £19,635.93 a year
- Part-time
- Organisational skills
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Care Navigator
Long Lane Surgery —Coalville
- From £12.71 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Administrative experience
- Free parking
- Employee discount
Quick apply
10h
HR Coordinator
Juno Women's Aid —Nottingham
- £27,784 a year
- Full-time
- Administrative experience
- Recruiting
- Organisational skills
5d
Subject Inclusion Coordinator - English
The de Ferrers Academy —Burton-On-Trent
- £30,518 - £33,143 a year
- Employee assistance programme
Administator
Long Lane Surgery —Coalville
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Databases
- Free parking
- Sick pay
Quick apply
12d
Mentor - Sports Turf, Golf Greenkeeping and Horticulture Apprenticeships
Train Together Ltd —Leicester
- Up to £35,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Free parking
- Profit sharing
Quick apply
4d
European Logistics Coordinator
Nutreco —Ashbourne
- Full-time
- Customer service
- Computer literacy
- Communication skills
Care Home Trainer / Coordinator
Prime Life —Leicester
- £30,592 - £32,770 a year
- Full-time
- Continuous improvement
- Travel
- Training & development
Quick apply
12d
HR & Recruitment Coordinator
Effective Energy Group —Leicester
- £28,000 - £32,000 a year
- Microsoft Office
- Administrative experience
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Life Style & Wellbeing Assistant
Gentle Hands Home Support Limited —Nottingham
- £13.45 an hour
- Part-time
- English
- Driving
- In-person
- Flexible schedule
Quick apply
Sales Coordinator
SunbeltRentals —Sutton-In-Ashfield
- Computer literacy
- Microsoft Office
- Continuous improvement
- Annual leave
Quick apply
7h
Care Co-ordinator
Fortava Healthcare Limited —Nottingham
- From £15.50 an hour
- Weekend availability
- Hybrid work
- Microsoft Office
- In-person
- Training & development
- Annual leave
Quick apply

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Customer Experience Coordinator

Allison Homes
Castle Donington

Quick apply

Job details

Full-time
8 hours ago

Benefits

Free parking
Company pension
Employee discount
Sick pay

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
English
Continuous improvement
Organisational skills
Customer interaction
Household contractor coordination
Outbound calling
Phone etiquette
Communication skills

Full job description

Customer Experience Coordinator
Location: Castle Donington
Contract: Full-time, permanent

Be the voice of our customers. Help create homes people truly love.

At Allison Homes, we build more than houses. We create great homes and communities where people thrive. As a Customer Experience Coordinator, you’ll play a key role in ensuring our customers feel supported, listened to and cared for from the moment they receive their keys and beyond.If you’re passionate about customer service, enjoy problem‑solving, and want to be part of a supportive, values‑led housebuilder, we’d love to hear from you.

About Allison Homes

Allison Homes is a privately owned housebuilder operating across the Central and East of England, the East Midlands and the South West. Our purpose is simple: creating great homes and communities where people thrive. Everything we do is guided by our values of Kindness, Trust, Teamwork, Passion and Performance. We believe in doing the right thing, supporting one another, and continually improving how we work - for our customers, our communities and our people.

About the Role

As a Customer Experience Coordinator, you will be the central point of contact for customer enquiries and aftercare, working closely with site teams, subcontractors and colleagues across the business to deliver a seamless and positive customer journey.

Key responsibilities include:

Acting as the main point of contact for customer enquiries via phone, email and digital channels
Delivering a consistently high standard of customer service throughout the homeowner journey
Coordinating inspections and remedial works in line with warranty requirements and agreed KPIs
Liaising with site teams, subcontractors and suppliers to ensure timely resolution of issues
Maintaining accurate records and updates within internal systems
Carrying out courtesy calls at key stages to build strong customer relationships
Supporting the smooth day‑to‑day running of the Customer Experience team
Contributing to continuous improvement and service excellence across the business

(This list is not exhaustive.)

What We’re Looking For

We’re looking for someone who genuinely cares about customer experience and enjoys working collaboratively to find solutions. You will bring:

Experience in a customer service or customer‑facing role
Excellent communication skills, with empathy and professionalism
Strong organisational skills and attention to detail
The ability to manage multiple priorities and work well under pressure
A proactive, solutions‑focused approach
The ability to role model our values of Kindness, Trust, Teamwork, Passion and Performance

Full training and ongoing support will be provided.

What You’ll Get

The opportunity to be part of a growing, values‑led housebuilder
A supportive, welcoming and collaborative team environment
The chance to make a real difference to customers and communities
Ongoing learning, development and support

Our Commitment to Inclusion

At Allison Homes, we’re committed to creating an inclusive workplace where everyone feels welcome, respected and able to thrive. We encourage applications from all backgrounds and are happy to discuss reasonable adjustments at any stage of the recruitment process.

This role offers an engaging environment where your skills can thrive whilst contributing meaningfully to our organisation’s success. We value professionalism, initiative, and a customer-centric mindset in all our team members.

Benefits:

Company pension
Employee discount
Free parking
Sick pay

Work authorisation:

United Kingdom (required)

Location:

Castle Donington DE74 2UD (preferred)

Work Location: In person

Quick apply

Refine Your Search

learning and development coordinator jobs in castle donington, lec

Customer Experience Coordinator

Learning Coordinator

Recovery Coordinator

EHCP Coordinator

Activities Coordinator

Client Care Coordinator (FTC)

Academy Education Officer

Transition and Progression Coordinator

Wellbeing Support Coordinator

Care Navigator

HR Coordinator

Subject Inclusion Coordinator - English

Administator

Mentor - Sports Turf, Golf Greenkeeping and Horticulture Apprenticeships

European Logistics Coordinator

Care Home Trainer / Coordinator

HR & Recruitment Coordinator

Life Style & Wellbeing Assistant

Sales Coordinator

Care Co-ordinator

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