Complaints manager Work, Jobs in Irvine (with Salaries)

Facilities Manager
OCS Group —Kilmarnock
- Team management
- Leadership
Quick apply
Distillery Commercial Coordinator
Lochlea Distilling Company Limited —Kilmarnock
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
10h
Investigations Manager
Maritime and Coastguard Agency —Glasgow
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee assistance programme
Food Safety and Compliance Officer
Food Safety and Compliance Officer —Ayr
- £2,800 - £3,200 a month
- Full-time
- Microsoft Word
- In-person
- Communication skills
Quick apply
3d
Retail Manager
BP GIRDLE TOLL —Irvine
- From £32,000 a year
- Weekend availability
- Customer service
- Merchandising
- Business development
Quick apply
8d
Service Manager
HM Revenue and Customs —Glasgow
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
12d
Locality Manager Children & Families
Right There —Glasgow
- £40,700 - £44,436 a year
- Team management
- Travel
- In-person
- Annual leave
Operational Leader
Infected Blood Compensation Authority —Glasgow
- £47,258 a year
- Full-time
- Management
- Presentation skills
- Continuous improvement
- Annual leave
8d
Team Manager - Onboarding Calculations
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Leadership
- Employee discount
Quick apply
Construction Assistant
Scottish Power —Kilmarnock
- From £34,040 a year
- Computer literacy
- Computer skills
- Construction experience
- Annual leave
- Employee discount
4d
Team Manager - Onboarding Calculations
Legal & General Investment Management —Glasgow
- Hybrid work
- Leadership
- Employee discount
Health, Safety, Training & Quality Officer
Glennon Brothers —Irvine
- Full-time
- Continuous improvement
- Training & development
Quick apply
12d
Outbound Sales Manager
VKY Intelligent Automation —Glasgow
- Full-time
- CRM software
- Management
- Team management
- Annual leave
- Employee discount
Quick apply
8d
Complaint Handler
Nationwide Building Society —Glasgow
- From £27,500 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Delivery Manager (UKSV)
Cabinet Office —Glasgow
- £43,760 - £47,413 a year
- Part-time
- Hybrid work
- PMP
- Presentation skills
- Communication skills
- Annual leave
13d
Subway Supervisor
BP GIRDLE TOLL —Irvine
- From £30,000 a year
- Weekend availability
- Customer service
- Merchandising
- Bachelor's degree
Quick apply
8d
Lead Credit & Collections Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Writing skills
- English
Operations Manager
AC by Marriott Glasgow-Admin & General —Glasgow
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Client Experience Specialist
Go Swag —Glasgow
- £25,000 a year
- Hybrid work
- CRM software
- Communication skills
14d
Assistant Manager
KwikFit —Paisley
- £30,690 a year
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount

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Facilities Manager

OCS Group -
Kilmarnock

Quick apply

Job details

Permanent

Qualifications

Fiscal management
Report writing
Operations management
Stakeholder liaison
Facilities management
Complaint handling
Marketing management
Team management
Waste collection
Employee performance appraisals
Security
Ongoing financial performance monitoring
Negotiated procurement
Leadership
Promotional planning
Property management

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

You will be responsible for overseeing all aspects of a shopping centre’s operations, ensuring smooth daily functioning, tenant satisfaction, and financial performance, while also managing staff, security, and maintenance.

Key Responsibilities:

Operations Management:

1. Oversee daily activities, including security, maintenance, cleanliness, and efficiency.

2. Manage tenant relationships, ensuring satisfaction and adherence to lease agreements.

3. Handle customer and employee issues and complaints.

4. Manage the collection, processing, and disposal of waste, maintaining appropriate records.

Financial Management:

1. Credit control

2. Develop and implement budgets and financial plans.

2. Monitor revenue and expenses, ensuring profitability.

3. Negotiate contracts with vendors and service providers.

Staff Management:

1. Recruit, train, and supervise staff.

2. Conduct performance evaluations and provide feedback.

3. Address employee issues and concerns.

Marketing and Promotions:

1. Plan and execute marketing strategies and promotional events.

2. Collaborate with tenants to organize in-store events.

3. Monitor and analyse customer traffic and spending patterns.

Security and Safety:

1. Ensure the safety and security of the shopping centre and its occupants.

2. Liaise with law enforcement and other stakeholders on security matters.

3. Implement and maintain security protocols and systems.

Other Duties:

1. Prepare reports and presentations on centre performance.

2. Attend management meetings and represent the shopping centre at industry events.

3. Stay informed about industry trends and best practices.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

complaints manager jobs in irvine

Facilities Manager

Distillery Commercial Coordinator

Investigations Manager

Food Safety and Compliance Officer

Retail Manager

Service Manager

Locality Manager Children & Families

Operational Leader

Team Manager - Onboarding Calculations

Construction Assistant

Team Manager - Onboarding Calculations

Health, Safety, Training & Quality Officer

Outbound Sales Manager

Complaint Handler

Delivery Manager (UKSV)

Subway Supervisor

Lead Credit & Collections Representative

Operations Manager

Client Experience Specialist

Assistant Manager

I want to receive the latest job alerts for complaints manager in irvine

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