It Work, Jobs in Studley, War (with Salaries)

Service Desk Engineer
Central IT Solutions Ltd —Redditch
- Full-time
- Analysis skills
- In-person
- Communication skills
- Annual leave
Quick apply
Parts Help Desk Advisor
Halfords —Redditch
- £26,436.80 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Annual leave
- Employee discount
6h
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
10d
Head of IT
CBW Group Holdings —Redditch
- Full-time
- CRM software
- Oracle
- Computer Science
2h
IT Technical Manager
247 IT Services —Coventry
- £35,000 - £40,000 a year
- Full-time
- Supervising experience
- Team management
- Computer networking
- Flexible schedule
Quick apply
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
Assistant IT Project Manager
Ridge & Partners LLP —Solihull
- Full-time
- Research
- Analysis skills
- Agile
7d
IT Developer
HM Revenue and Customs —Birmingham
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Analytics
- Work from home
- Flexible schedule
2d
IT Junior
Ormerod Rutter Chartered Accountants —Droitwich
- Full-time
- Maintenance
- Computer networking
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
10d
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
IT Infrastructure Engineer
Paragon Banking Group —Solihull
- Part-time
- Hybrid work
- Continuous improvement
- Mentoring
- Scripting
- Annual leave
- Employee assistance programme
1st Line Service Desk Analyst (Days)
Intercity Technology —Birmingham
- Hybrid work
- Employee assistance programme
9d
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
IT Governance Analyst
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Employee discount
3d
IT Cloud Infrastructure Engineer
NTT Ltd —Birmingham
Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
3d
Group IT Manager
Icar Auto —Warwick
- £50,000 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Developer (ServiceNow) IT Service Management (ITSM) & HR Service Delivery (HRSD)
Department for Education —Coventry
- £42,806 a year
- Full-time
- Presentation skills
- Agile

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Service Desk Engineer

Central IT Solutions Ltd
Redditch

Quick apply

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Desktop support
TCP
Driving Licence
Incident management
Incident queue management
Analysis skills
Technical support incident logging
IP networking
Customer support
Customer interaction
IT incident logging
Cybersecurity
Incident log maintenance
Communication skills
Active Directory

Full job description

Company Overview

Central IT Solutions Ltd are a leading Managed Service Provider in the IT industry situated in the West Midlands, who are dedicated to delivering exceptional IT solutions and support to businesses across a plethora of different sectors. Committed to excellence and innovation, Central IT Solutions pride themselves on providing reliable services tailored to meet the unique needs of their clients.

Job Purpose

As a Service Desk Engineer, you will be responsible for delivering first and second-line technical support to a diverse range of business customers from our Redditch office.

Working as part of the service desk, you will diagnose and resolve technical issues, manage service requests and provide excellent customer service while ensuring incidents are handled efficiently and professionally.

This role is ideal for someone with previous IT support experience who is looking to develop their technical skills within a fast-paced Managed Service Provider. Every day presents new challenges, technologies and opportunities to learn.

Responsibilities and Duties

Provide first and second line technical support via our PSA, telephone and face-to-face
Diagnose and resolve hardware, software and Microsoft 365 issues
Log, manage and update incidents and service requests through our Service Desk system
Escalate complex incidents to senior engineers where appropriate via our escalation process
Maintain accurate technical documentation
Build strong working relationships with users while delivering outstanding customer service

Minimum Requirements:

Minimum 1–2 years’ experience within an IT Service Desk or MSP environment
Strong Microsoft 365 administration experience (essential)
Experience supporting Windows-based machines
Good understanding of Active Directory
Basic networking knowledge (DNS, DHCP, TCP/IP)
Strong troubleshooting and analytical skills
Excellent customer service and communication skills
Ability to prioritise workloads and manage multiple tasks
Strong attention to detail
Eligibility to work in the United Kingdom

Desirable Skills

Experience with any of the following would be advantageous:

WatchGuard products
Remote monitoring and management (RMM) platforms
Cyber Security best practices
Managed Service Provider (MSP) experience
Full UK Driving Licence

Company Benefits:

Private Healthcare(after successful probation)
Competitive salary (dependent on experience)
25 days annual leave plus Bank Holidays
Company pension scheme
Ongoing training and professional development
Industry certification opportunities
Career progression within a growing Managed Service Provider

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

it jobs in studley, war

Service Desk Engineer

Parts Help Desk Advisor

1st / 2nd Line IT Support Analyst

Desktop Support Engineer L1

Head of IT

IT Technical Manager

IT Support Analyst

Assistant IT Project Manager

IT Developer

IT Junior

IT Helpdesk Analyst

Service Desk Analyst / IT Support Help Desk Technician

IT Infrastructure Engineer

1st Line Service Desk Analyst (Days)

IT Technician

IT Governance Analyst

IT Cloud Infrastructure Engineer

Help Desk Operator

Group IT Manager

Developer (ServiceNow) IT Service Management (ITSM) & HR Service Delivery (HRSD)

I want to receive the latest job alerts for it in studley, war

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