Line support engineer Work, Jobs in Totton, Ham (with Salaries)

Support Engineer
Benifex —Southampton
- Hybrid work
- SQL
- Communication skills
- Employee assistance programme
3d
Credit Control and Admin Support
Wessex Lifts —Romsey
- £14 - £15 an hour
- Temporary
- CRM software
- ERP systems
- Analysis skills
- Life insurance
Quick apply
10d
Junior Design Engineer
Vaughan Designs —Winchester
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- CAD
- Engineering
- Free parking
- Employee discount
Quick apply
9d
Senior Application Support Engineer
Ocean Infinity —Southampton
- Up to £55,000 a year
- Full-time
- DevOps
- JavaScript
- Mentoring
13d
Tower Linesperson
SSE —New Forest
- £38,966 - £45,905 a year
- Overtime
- Customer service
- Electrical experience
- IT
- Annual leave
- Employee discount
12d
Radar Repair Technician
Serco Group —Waterlooville
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Employee assistance programme
VHDL FPGA Firmware Engineer
Leonardo UK Ltd —Southampton
- £38,000 - £61,000 a year
- Full-time
- Hybrid work
- Mentoring
- Flexible schedule
- Referral programme
Emulation Field Hardware Support Engineer - UK
Siemens —Southampton
- £44,200 - £68,800 a year
- Full-time
- Hybrid work
- Engineering
- Windows
- Bachelor's degree
Manufacturing Engineer
Leonardo UK Ltd —Southampton
- £37,318 - £48,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Microsoft Office
- No degree
- Flexible schedule
- Referral programme
C++ Software Engineer
Leonardo UK Ltd —Southampton
- £54,000 - £70,000 a year
- Full-time
- Hybrid work
- No experience needed
- Windows
- C++
FPGA Firmware Specialist
Leonardo UK Ltd —Southampton
- £54,000 - £84,000 a year
- Full-time
- Hybrid work
- Mentoring
- Flexible schedule
- Referral programme
Service Desk Engineer
CYAN Solutions Ltd —Waterlooville
- £28,000 a year
- Weekend availability
- Hybrid work
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
3d
R0030266 Principal / Lead Networks Systems Engineer
Leonardo UK Ltd —Southampton
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Accounting
- Computer networking
- Flexible schedule
- Referral programme
Junior CAD Designer
The Hudson Group —Andover
- £28,000 a year
- Full-time
- AutoCAD
- Schematics
- CAD
Quick apply
13d
Supply Chain Manager
Roke —Romsey
- Full-time
- Microsoft Office
- Project management
- Continuous improvement
Mechanical Project Manager - Heathrow Airport
Designer Group —Steeple Langford
- £70,000 - £90,000 a year
- Full-time
- Project management
- HVAC
- Construction experience
Quick apply
Product Cyber Resilience Manager
Leonardo UK Ltd —Southampton
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- Flexible schedule
- Referral programme
Contract Manager
Forestry England —Lyndhurst
- £40,388 - £43,482 a year
- Part-time
- English
- Contracts
- Free parking
- Employee discount
Software Engineer
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Java
- Travel
- APIs
- Free parking
- Employee assistance programme
Deputy Director of Intelligence
Hampshire and Isle of Wight ICB —Eastleigh
- £94,356 - £108,814 a year
- Full-time
- Management
- Analysis skills
- Employee discount
- Sick pay

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line support engineer jobs near totton, ham

Support Engineer

Benifex -
Southampton

Apply Now

Job details

3 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Relational databases
C#
Technical support
SQL
Root cause analysis
Communication skills

Full job description

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

Take on complex technical challenges that will stretch your skills and keep you engaged in meaningful, high-impact work
Play a key role in improving customer and colleague experience through fast, high-quality issue resolution and defect prevention
Join a collaborative and supportive environment that encourages continuous learning and technical development
Be part of a growing Support Engineering function where you can influence tools, processes, and ways of working
Sunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025
Work for a profitable, fast-growing market leader in the online reward and benefits space

Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position

Great benefits:

Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.

️ 25 days holiday plus your local bank holidays

Your birthday off

️ Two half day wellbeing days

Healthcare cash plan to cover the costs of day to day healthcare

Employee Assistance Plan 24/7 365 support

Income Protection (75%) and life assurance (4x salary)

Pension scheme

Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave

£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Role Overview

As a Support Engineer at Benifex, you will play a critical, hands-on role within the Support Engineering team, owning the resolution of out-of-warranty defects and complex 3rd line technical tickets. Reporting to the Manager of Support Engineering, you’ll investigate, diagnose, and resolve issues with speed, accuracy, and a consistently high standard. Working closely with teams across Support, Product, and Platform Delivery, you’ll focus not only on resolving issues but also on identifying root causes and preventing defects from reaching production. You’ll also contribute to the continuous improvement of tools and workflows, including OneHub/FPS and Zendesk, helping drive efficiency across the function.

Responsibilities

Own and manage 3rd line technical tickets and out-of-warranty defects end-to-end
Investigate, diagnose, and resolve complex technical issues efficiently and to a high standard
Collaborate with cross-functional teams to ensure timely and effective resolution
Conduct root cause analysis and contribute to defect prevention strategies
Translate technical specifications into configured solutions within OneHub
Analyse system data using SQL, Excel, or similar tools to support troubleshooting and insight generation
Contribute to the optimisation of OneHub/FPS and Zendesk, including workflows, configuration, and automation
Prioritise workload effectively and communicate progress or delays clearly to stakeholders
Continuously seek opportunities to improve processes, quality, and team efficiency

What are we looking for?

Proven experience in a technical support, production support, or support engineering role
Strong experience resolving complex defects, including 3rd line or escalation-level issues
Proficiency in C# and SQL, with the ability to read, write, and update code, alongside a solid understanding of relational databases
Ability to analyse and interpret data to support troubleshooting and decision-making
Strong problem-solving skills, with a structured and methodical approach to investigation and resolution
Experience translating technical documentation into practical configurations or system builds
Excellent prioritisation and communication skills, ensuring work is delivered on time with clear stakeholder updates
A proactive, detail-oriented mindset with a strong focus on quality, continuous improvement, and customer outcomes

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

Our interview process

Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial informal call with the Talent team

Interview with the hiring manager and a member of the team

Final interview with the Director

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.

Apply Now

Refine Your Search

line support engineer jobs in totton, ham

Support Engineer

Credit Control and Admin Support

Junior Design Engineer

Senior Application Support Engineer

Tower Linesperson

Radar Repair Technician

VHDL FPGA Firmware Engineer

Emulation Field Hardware Support Engineer - UK

Manufacturing Engineer

C++ Software Engineer

FPGA Firmware Specialist

Service Desk Engineer

R0030266 Principal / Lead Networks Systems Engineer

Junior CAD Designer

Supply Chain Manager

Mechanical Project Manager - Heathrow Airport

Product Cyber Resilience Manager

Contract Manager

Software Engineer

Deputy Director of Intelligence

I want to receive the latest job alerts for line support engineer in totton, ham

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