Technical assistant Work, Jobs in Farnham Common, Bkm (with Salaries)

IT Support Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Google Suite
- Computer literacy
- Free parking
Quick apply
3d
Assembly Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Part-time
- Google Suite
- Assembly
- Organisational skills
- Free parking
Quick apply
3d
Operations Assistant
SportScientia —Slough
- £24,000 - £26,000 a year
- Full-time
- Hybrid work
- Maintenance
- Quality control
Quick apply
Technical Assistant
Charlie Bighams —North West London
- Holidays
- Computer literacy
- Writing skills
- Quality control
Quick apply
Data & Operations Assistant
Hachette —London
- Annual leave
- Employee discount
Purchasing Administrator (Full Time)
Plaspipes Limited —Slough
- Up to £35,000 a year
- Full-time
- Salesforce
- In-person
- Leadership
- Employee discount
Quick apply
Assistant Management Accountant
MotorEasy —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
- Annual leave
- Work from home
Quick apply
Library Assistant (User Services)
Imperial College London —South Kensington
- £38,608 - £41,666 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Databases
- Annual leave
4d
Technical Warehouse Operative
INTERNATIONAL COPIERS LTD —Reading
- £26,500 - £27,500 a year
- Full-time
- Organisational skills
- Warehouse experience
- In-person
- Free parking
Quick apply
12d
Research Assistant
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Laboratory experience
- Research
- Master's degree
- Annual leave
- Employee assistance programme
9d
Assistant Accountant
MotorEasy —Calcot
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Maths
- Organisational skills
- Annual leave
- Work from home
Quick apply
4d
Medical Underwriting Assistant
SCOR —London
Customer Service Assistant
A.L.O.B Ltd —Send
- £30,000 a year
- Full-time
- CRM software
- Google Suite
- Microsoft Office
- Free parking
Quick apply
5d
QC Assistant
DINA FOODS —Park Royal
- From £12.71 an hour
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
Quick apply
Accounts Assistant
AOG-247 Limited —West Drayton
- £26,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Accounting
Quick apply
Admin Assistant
Amber & Co (mgmt) Ltd —London
- From £29,000 a year
- Full-time
- Schematics
- Maintenance
- English
Quick apply
Quality Assurance Assistant
Sysco —Hemel Hempstead
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Quality control
2d
Technical Support Assistant
JSM Group —Potters Bar
- Microsoft Word
- Engineering
- Organisational skills
Quick apply
Research Assistant (Maini Lab)
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Laboratory experience
- Research
- Communication skills
- Annual leave
- Employee assistance programme
11d
Product Compliance Admin Assistant
Warner Bros. Discovery —Leavesden Green
- Hybrid work
- Research
- Analysis skills
- Organisational skills

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IT Support Assistant

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
3 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Technical troubleshooting
Desktop support
Google Suite
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
Ticket management
Microsoft Office Suite
Bachelor's degree
Computer hardware
Remote access software
Ticket management systems
Computer networking
Organisational skills
TeamViewer
Customer support
Customer interaction
Communication skills
Remote diagnostics

Full job description

Job Description

We are looking for a practical, customer-focused IT Support Assistant to join our support team in Thame. Providing remote technical support and email support to our clients and end user customers, with occasional small assembly and set-up tasks when support workload allows.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. Customer service and ticket resolution are the priority of this role, so you will need to be organised, responsive and confident managing support tickets through to completion.

About the Role

This role would suit someone who enjoys solving problems remotely, communicating clearly with customers and staying organised across multiple ongoing support cases.

Key Responsibilities

Provide excellent customer service and first-line technical support by phone, email and remote assistance.
Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.
Diagnose and troubleshoot hardware, software and connectivity issues remotely, escalating more complex cases where needed.
Handle email-based support queries from end user customers, responding promptly and professionally.
Keep customers informed throughout the support process with clear, professional communication.
Complete small assembly and set-up tasks (e.g. preparing devices and basic component fitting) when support workload allows.
Maintain accurate records and documentation using Microsoft Office and Google Workspace.
Build, modify or refurbish IT hardware such as PCs.

Essential Skills and Experience

Previous experience in a technical support, IT helpdesk or customer service role.
Experience using remote support tools (e.g. TeamViewer), ticketing systems or CRM software.
Networking knowledge, including IP addresses, internet/Wi-Fi connections and router troubleshooting.
Familiarity with configuring, imaging or maintaining Windows PCs.
A strong customer-focused attitude and excellent written and verbal communication skills.
Good working knowledge of Windows PCs and general computer hardware.
Ability to diagnose and troubleshoot common technical issues remotely.
Confidence using Microsoft Office and/or Google Workspace.
Good organisational skills and the ability to manage multiple open tickets at once.
Ability to work independently and stay calm under pressure.
Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

Interest in cameras, computer vision, hardware products or embedded systems.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers remotely. You should enjoy problem-solving and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Benefits

Casual dress
Free parking
On-site parking

Work Authorisation

United Kingdom (required)

Work Location

In person

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Ability to commute/relocate:

Thame OX9 3BX: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical assistant jobs in farnham common, bkm

IT Support Assistant

Assembly Assistant

Operations Assistant

Technical Assistant

Data & Operations Assistant

Purchasing Administrator (Full Time)

Assistant Management Accountant

Library Assistant (User Services)

Technical Warehouse Operative

Research Assistant

Assistant Accountant

Medical Underwriting Assistant

Customer Service Assistant

QC Assistant

Accounts Assistant

Admin Assistant

Quality Assurance Assistant

Technical Support Assistant

Research Assistant (Maini Lab)

Product Compliance Admin Assistant

I want to receive the latest job alerts for technical assistant in farnham common, bkm

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