Support engineer Work, Jobs in Hatfield, Hrt (with Salaries)

1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
IT Field Engineer
doetaylor ltd —London
- £35,000 - £45,000 a year
- Full-time
- Driving
- Computer networking
- IT
Quick apply
Graduate Engineer
Design 4 Structures —London
- £29,000 a year
- Full-time
- Hybrid work
- Civil engineering
- Schematics
- Engineering
Quick apply
6h
Technical Engineer - Lighting
Ecoled Ltd —Hatfield
- £27,500 - £30,000 a year
- Full-time
- Assembly
- Continuous improvement
- Quality control
Quick apply
14d
IT Support Engineer
SMG Business Solutions Ltd —East London
- £26,000 - £28,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
Quick apply
13d
Maintenance Engineer Carpenter/Joiner
Places for People —University of Hertfordshire
- £33,687 a year
- Carpentry
- University
- Employee discount
- Flexible schedule
Support Engineer
Alianza, Inc. —London
- Full-time
- Customer service
- Mentoring
- Communication skills
Quick apply
Electro-Mechanical Field Service Engineer – Packaging & Coding Machinery
Rotech Machines Ltd —Welwyn Garden City
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- In-person
Quick apply
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
9d
Support Engineer
PolyAI —London
- Hybrid work
- English
- AI
- Analytics
- Annual leave
- Work from home
Quick apply
7d
IT Support Engineer
Pickl IT Ltd —London
- £26,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Windows
- Work from home
Quick apply
13h
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
6d
Junior IT Support Engineer
Inizio —London
- Maintenance
- Continuous improvement
- Computer networking
2d
Support Engineer
Aforza —London
- Salesforce
- SQL
- JavaScript
- Annual leave
- Employee discount
End User Support Engineer
Tata Elxsi —London
- Windows
- Analysis skills
- Computer networking
Junior Support Engineer
Barnes Roffe —London
- Full-time
- Customer service
- Travel
- Computer networking
- Annual leave
Quick apply
13d
Junior Technical Support Engineer
Zixi —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Linux
Quick apply
8d
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- Continuous improvement
- SharePoint
- Free parking
Quick apply
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
Heating Engineer
Sureserve —Welwyn Garden City
- £42,000 a year
- Monday to Friday
- Customer service
- Maintenance
- Annual leave
Quick apply
13d

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1st Line Support Engineer

Avrion Networks
Potters Bar

Quick apply

Job details

Permanent | Full-time

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
Technical troubleshooting
Desktop support
Technology infrastructure experience
Cloud infrastructure
Driving Licence
Hardware repair
Ticket management
Microsoft Exchange
Microsoft Office Suite
Windows
Network infrastructure
VoIP
Continuous improvement
Network management
Computer hardware
Technical support incident logging
Organisational skills
Technical writing
Mac OS
Customer support
VMWare
Application support
Communication skills
Network Security
VPN

Full job description

Overview

We are seeking a dedicated and technically skilled First Line Support Engineer to join our dynamic IT team. This role offers an excellent opportunity to provide comprehensive technical assistance to our clients and internal teams, ensuring smooth operation of hardware and software systems. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a solid understanding of various operating systems and networking concepts. This is a paid position suitable for individuals eager to develop their expertise in a fast-paced technology environment. Driving license is required.

Responsibilities

Provide technical support and troubleshooting assistance across a range of hardware and software platforms, including Windows server administration, Active Directory and Exchange
Resolve issues related to computer hardware, desktop support, network connectivity, VPNs, firewalls, and other IT infrastructure components.
Assist users with software problems involving Microsoft Office applications, DNS, VPN, DHCP and MacOS and other enterprise tools.
Manage help desk tickets efficiently using tools ensuring timely resolution of user queries.
Support network configurations including setup and maintenance.
Diagnose and resolve connectivity issues
Collaborate with cross-functional teams to escalate complex problems and ensure prompt resolution.
Document support activities accurately and maintain detailed records of troubleshooting steps.
Contribute to the continuous improvement of support processes by sharing insights and best practices.
Maintain up-to-date knowledge of emerging technologies relevant to IT support.

Skills

Proven experience in computer networking, software troubleshooting, and IT support roles.
Strong understanding of operating systems including Windows, macOS..
Experience of Cloud Infrastructure including MS Azure, Amazon AWS and Google Cloud
Proficiency in supporting desktop support tasks such as hardware repairs and configuration.
Familiarity with security protocols involving VPNs, firewalls, and network security measures.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Proven expertise deploying Office 365 technologies and all administration.
Knowledge of Microsoft Office suite (Word, Excel, PowerPoint) for documentation purposes.
Experience configuring routers, switches and firewalls with a good understanding and ability to troubleshoot computer hardware issues effectively.
Working knowledge of current back-up technologies, including Veeam and Datto - would be beneficial
Basic understanding of VMware and VoIP technologies (knowledge of 3CX and Teams would be helpful)
Strong organisational skills with the ability to prioritise multiple tasks effectively.
Excellent communication skills with the ability to communicate confidently to large audiences and explain concepts and details in a way all clients can understand.
This role offers an engaging environment for those passionate about technology support services. Candidates should demonstrate a proactive, positive approach towards problem-solving while maintaining high standards of customer service.

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in hatfield, hrt

1st Line Support Engineer

IT Field Engineer

Graduate Engineer

Technical Engineer - Lighting

IT Support Engineer

Maintenance Engineer Carpenter/Joiner

Support Engineer

Electro-Mechanical Field Service Engineer – Packaging & Coding Machinery

Entry Level Support Engineer

Support Engineer

IT Support Engineer

Desktop Support Engineer

Junior IT Support Engineer

Support Engineer

End User Support Engineer

Junior Support Engineer

Junior Technical Support Engineer

Service Desk Analyst

Infrastructure Support Engineer

Heating Engineer

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