Workshop engineer Work, Jobs in Cotgrave, Ntt (with Salaries)

1st Line Support Engineer
SBK Computers —Chesterfield
- From £28,089 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5d
Trainee Engineer
MEMS Power Generation Limited —Alfreton
- £16 - £18 an hour
- Overtime
- Customer service
- Maintenance
- Communication skills
- Free parking
- Referral programme
Quick apply
Graduate Structural Engineer
IKT Consulting Engineers —Nottingham
- Hybrid work
- Microsoft Word
- Engineering
- Organisational skills
- Annual leave
- Flexible schedule
Service Engineer - LGH Winches
LGH Group —Alfreton
- Monday to Friday
- Maintenance
- English
- Mechanical knowledge
- Free parking
Quick apply
Project Controls Engineer - Defence (Construction)
Turner & Townsend —Derby
- Full-time
- Microsoft Office
- Time management
Quick apply
Mobile Tanker Technician (m/f/x)
TIP GROUP —Loughborough
- £43,500 a year
- Customer service
- Referral programme
Quick apply
Design Engineer – Hazard protection
Rolls-Royce SMR —Derby
- £42,000 - £55,125 a year
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
Machine Shop Manufacturing Engineer
AMETEK, Inc. —Leicester
- Engineering
- Continuous improvement
- Quality control
Bus & Coach Mechanic Apprentice Derby
GTG —Derby
- Automotive diagnostics
- School
4d
Refrigeration Engineer
Dawsongroup —Sutton-In-Ashfield
- Full-time
- Travel
Quick apply
13d
Project Controls Specialists - All Levels - Planning
Turner & Townsend —Nottingham
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Mechanical Engineer
STL MOT and Service Centre —Leicester
- £26,365.27 - £40,769.22 a year
- Full-time
- Heavy lifting
- Customer service
- Organisational skills
Quick apply
Staff Software Engineer - Back End
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- Mentoring
- Training & development
Senior Data Modeller
Specsavers —Nottingham
- Up to £75,000 a year
- Full-time
9d
Maintenance Engineer
More Years —Nottingham
- £38,000 - £44,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Fabricator/Welder
SUPPORT SYSTEMS (NOTTM) LTD —Sutton-In-Ashfield
- £15 - £17 an hour
- Overtime
- Assembly
- Quality control
- Power tools
- Free parking
Quick apply
5h
Mobile Refrigeration and Fluid Chiller Engineer
Dawsongroup —Nottingham
- Full-time
- Communication skills
Quick apply
Senior Electronics Engineer
AMETEK, Inc. —Leicester
- Schematics
- Engineering
- Electrical Engineering
Administrator
Balfour Beatty —Derby
- Hybrid work
- Organisational skills
- Annual leave
Layout Integration Engineer
ASSYSTEM —Derby
- Full-time
- Hybrid work
- Engineering
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply

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1st Line Support Engineer

SBK Computers
Chesterfield

Quick apply

Job details

Permanent | Full-time
From £28,089 a year
5 days ago

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Cloud infrastructure
Azure
Hardware repair
Incident queue management
Ticket management
Case record updates
Microsoft Office Suite
Windows
Technical support
Microsoft Office
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Customer support
VMWare
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
Microsoft Azure
Active Directory

Full job description

We are looking to develop our current team with the addition of a passionate 1st Line Technical Support Engineer who is keen to learn and grow with the business. As a 1st line technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud hosting & telecoms networks.

You will be working with over 150 different clients varying from SMB to SME sizes, to resolve or escalate their technical issues in a prompt and professional manner as well as building and repairing PC’s, laptops and printers and other workshop duties. It will be a role working between workshop and helpdesk. Full training and support will be provided.

If you have a passion for IT and looking to bring new ideas to the team this could be the role for you.

Key responsibilities will include:

· Answering the technical line to support our clients as the first point of contact.

· Provide remote and telephone support for client networks and applications.

· Responsible for handling support of ticket requests which relate to all technology including; workstations, servers, printers, networks, and vendor specific hardware and software.

· Updating the help desk ticketing system, ensuring the calls are logged and all notes, progress and actions have been added promptly and accurately.

· Prioritise tickets based on impact to keep efficient progress.

· Work to the contracted SLA’s and liaise with 3rd parties as required, escalating within the helpdesk team were necessary.

· Building PC’s

· Pre delivery setup of laptops

· Repairing PC’s, laptops and printers

· Dealing with third parties to arrange external repairs and tracking documentation

· Stock control of components and cables

· Pre delivery preparation of servers / infrastructure equipment

· Updating asset register for customers new equipment before delivery.

· Keeping up to date with any training and learning logs.

· Dealing with deliveries and receipting them into stock

· Dealing with software issues e.g. installation and upgrade

Skills and Experience:

· 1-2 Years prior experience within a technical support focused role.

· Active Directory Administration

· Office 365 & Azure support and management.

· Windows 10,11 Operating systems.

· Microsoft Office 365 apps.

· Virtualisation (Hyper-V, VMware)

· Basic Routing and switching knowledge.

· Knowledge with backup vendor software such as Veeam, StorageCraft.

· Basic Telephony systems Knowledge.

· Current MS-10X or MD-10x certifications preferred but not essential.

Good communication skills
Proactive and eager to learn
Good knowledge of IT Systems and Support
Professional and Courteous
Comfortable with all aspects of customer service (face to face, phone and email)

Hours & Benefits

· Monday to Friday 8AM - 5PM

· 30 minutes of lunch daily

· 20 days holiday entitlement (plus bank holidays)

· Free onsite parking with EV charging points

· Air conditioned modern offices

· Training opportunities

Job Types: Full-time, Permanent

Pay: From £28,089.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

Are you within 10 Miles of our Office in Chesterfield

Experience:

Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

workshop engineer jobs in cotgrave, ntt

1st Line Support Engineer

Trainee Engineer

Graduate Structural Engineer

Service Engineer - LGH Winches

Project Controls Engineer - Defence (Construction)

Mobile Tanker Technician (m/f/x)

Design Engineer – Hazard protection

Machine Shop Manufacturing Engineer

Bus & Coach Mechanic Apprentice Derby

Refrigeration Engineer

Project Controls Specialists - All Levels - Planning

Mechanical Engineer

Staff Software Engineer - Back End

Senior Data Modeller

Maintenance Engineer

Fabricator/Welder

Mobile Refrigeration and Fluid Chiller Engineer

Senior Electronics Engineer

Administrator

Layout Integration Engineer

I want to receive the latest job alerts for workshop engineer in cotgrave, ntt

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