Scheduling coordinator Work, Jobs in Crawley, Wsx (with Salaries)

Patient Concierge Coordinator
Fortius —London
- Full-time
- Hospitality
- Hotel
- Continuous improvement
Quick apply
10d
Speaker & Programme Coordinator
William Reed Ltd —Brighton
- Full-time
- CRM software
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Clinic Receptionist & Operations Coordinator
CORTEXCURE LIMITED —Kingston upon Thames
- From £22,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
4d
Senior Coordinator - Campus Recruitment
Alexander Mann Solutions —London
- Hybrid work
- Microsoft Excel
- Recruiting
- Organisational skills
5d
Care Manager
SureCare Guildford & Woking —Guildford
- £30,000 - £34,000 a year
- Full-time
- Business development
- Analysis skills
- Bachelor's degree
- Free parking
- Paid training
Quick apply
6d
Housekeeping Office Coordinator
Cheval Knightsbridge —South West London
- Weekend availability
- Management
- Supervising experience
- Cleaning
- Annual leave
- Sick pay
Quick apply
Project Coordinator (Live Events)
Deltalive —West Molesey
- Full-time
- Organisational skills
- Computer skills
- Budgeting
Quick apply
Exhibitions Project Coordinator, OrangeDoor
Unbridled —Bromley
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- No degree
- Travel
Quick apply
Care Coordinator
Cera Care —Kingston upon Thames
- £17,386 a year
- Employee assistance programme
- Employee discount
PMO Analyst
BP —Sunbury
- Microsoft Powerpoint
- Administrative experience
- Organisational skills
Dental Practice/Team Manager & Treatment Coordinator
Kings Dental Specialists —Kingston upon Thames
- From £19.50 an hour
- Part-time
- Inventory control
- Supervising experience
- Recruiting
- Annual leave
- Employee discount
Quick apply
4d
Warehouse Manager, OrangeDoor
Unbridled —Sevenoaks
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Travel
- Organisational skills
Quick apply
Director, Fire School
Bucks County Community College —Croydon
- £80,000 - £97,000 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Free parking
- Annual leave
Swim Instructor
OurHouse Group —Fulham
- £25 an hour
- Part-time
- Experience working with children
- In-person
- Communication skills
Quick apply
3d
Versioning Producer - FTC Parental Leave Cover
DMS —London
- English
- Quality control
- Organisational skills
Quick apply
Part-Time Care and Support Assistant Job in Molesey
Caremark - Home Care in Elmbridge —Molesey
- £12.21 an hour
- Part-time
- Medication administration
- Driving
- Communication skills
- Employee assistance programme

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Speaker & Programme Coordinator
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Patient Concierge Coordinator

Fortius -
London

Quick apply

Job details

Full-time
10 days ago

Qualifications

Care record keeping
Collaborate with healthcare professionals
Hospitality
Integration of care pathways
Travel arrangements
Clinical record keeping
Stakeholder collaboration
Client engagement
Stakeholder liaison
Patient appointment coordination
Internal department liaison
Patient service
Continuous improvement
Organisational skills
Patient-centred care
Customer interaction
Multidisciplinary collaboration
Patient record updating
Managing patient records
Medical terminology
Communication skills

Full job description

We are seeking an enthusiastic and highly organised Patient Concierge Coordinator to join our patient services team.

As part of the exciting launch of our brand-new Fortius Concierge Department, this role is key to shaping and delivering a dedicated, white-glove service for our most elite clients. Whether supporting professional sports figures, ultra-high-net-worth individuals, high-profile figures, or patients who simply want an elevated level of personalised care, you will help set the benchmark for our premier of this type of service offering.

You will work alongside our Consultants, Medical Secretaries, Surgical Coordinators, and Clinic Teams to handle everything behind the scenes and on the floor. From fast-tracking bookings to arranging private transport and luxury stays, your job is to take the stress out of their care pathway and make sure every touchpoint feels exceptional.

The successful candidate must be agile and able to flex their skills across five different sites and deliver their work with a ‘patient first’ mindset at all times.

Key Responsibilities

VIP Patient Experience & High Profile Patient Care

Deliver a consistently high‑quality, personalised service to all VIP patients, ensuring their comfort, privacy, and expectations are exceeded at every stage.

Provide a professional meet‑and‑greet service, escorting VIP patients through appointments, diagnostics, and pre‑/post‑operative processes.
Act as the single point of contact for VIP patients, their EAs, agents or family offices, managing all enquiries, requests, and communications promptly and professionally.
Coordinate bespoke VIP requests such as hotels, transport, hospitality, scheduling preferences, and all other special requests.

Patient Journey & Coordination

Manage the full administrative pathway for VIP patients, including first request contact, appointment booking, pre‑assessment coordination, surgical scheduling, and follow‑up arrangements, in collaboration with consultant medical secretaires as appropriate.
Liaise with consultants, nursing teams, theatre staff, and administrative colleagues to ensure VIP needs are clearly communicated and met without delay.
Monitor patient progress throughout their visit, proactively identifying and resolving issues to maintain a smooth and stress‑free experience.

Documentation & Compliance

Ensure all required documentation is completed accurately and in a timely manner, including registration/admission forms, consent forms, medical questionnaires, and legal compliance paperwork.
Maintain accurate and up‑to‑date patient records, ensuring all interactions and service requests are logged appropriately.
Uphold strict confidentiality and discretion at all times, adhering to GDPR and internal privacy protocols.

Operational Excellence

Support the coordination of diagnostic tests, imaging, and pre‑operative requirements, ensuring timely completion and clear communication with patients.
Gather and monitor VIP patient feedback, identifying opportunities to enhance service quality and contributing to continuous improvement initiatives.
Work collaboratively with the wider clinic team to uphold service standards and ensure a cohesive, high‑performing VIP service offering.
Supporting the Head of Customer Experience across key operational projects

Key Competencies

Stakeholder Collaboration - Builds trust with Consultants, Medical Secretaries, and internal teams to deliver unified patient care
Customer Focus - Delivers outstanding service with empathy and attention to detail.
Professionalism & Discretion - Maintains confidentiality and handles sensitive information appropriately.
Communication - Adaptable, clear, calm, confident in every interaction.
Logistics & Planning - Manages complex schedules and competing demands effectively.
Team Collaboration - Works well with multidisciplinary teams to support seamless patient care.
Resourcefulness - Anticipates bottlenecks and solves problems before they impact the patient

Essential

Proven experience in a luxury patient‑facing or customer‑facing role within healthcare, hospitality, luxury services, or similar.
Demonstrated success managing end-to-end premium client/member experiences with measurable impact on satisfaction
Exceptional communication and interpersonal skills, with the ability to build rapport quickly and professionally.
Strong organisational ad operational skills with the ability to manage multiple priorities and work under pressure.
Experience handling sensitive information with a high level of discretion, professionalism, and emotional intelligence.
Ability to remain calm, proactive, and solution‑focused in a fast‑paced environment.

Preferred

Background in a private healthcare.
Established knowledge of London’s luxury hotel, executive travel, and private transport options

Knowledge of medical terminology and/or orthopaedic pathways.
Experience writing and developing SOPs and service standards

Quick apply

Refine Your Search

scheduling coordinator jobs in crawley, wsx

Patient Concierge Coordinator

Speaker & Programme Coordinator

Clinic Receptionist & Operations Coordinator

Senior Coordinator - Campus Recruitment

Care Manager

Housekeeping Office Coordinator

Project Coordinator (Live Events)

Exhibitions Project Coordinator, OrangeDoor

Care Coordinator

PMO Analyst

Dental Practice/Team Manager & Treatment Coordinator

Warehouse Manager, OrangeDoor

Director, Fire School

Swim Instructor

Versioning Producer - FTC Parental Leave Cover

Part-Time Care and Support Assistant Job in Molesey

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