Reservation agent Work, Jobs in Canons (with Salaries)

Reservation Supervisor
Reservation —London
- £31,157 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
- Referral programme
Quick apply
11d
Central Reservations Agent
Heartwood Collection —Teddington
- Up to £29,000 a year
- Weekend availability
- Remote
- Hospitality
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Assistant Head of Reservations
The Lanesborough —London
- English
- Hotel
- Employee discount
- Life insurance
Night Concierge
Four Seasons —London
- £47,500 a year
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
- Life insurance
Jules Verne - Touring Sales Specialist
DERTOUR UK —London
- From £28,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Reservations Agent
Millennium Hotel and Resorts UK —London
- £27,248 a year
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Reservations Agent
St. James's Hotel & Club - Reservations —London
- £26,523 a year
- Full-time
- Hotel
Quick apply
12d
Night Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Guest services
- Employee assistance programme
- Referral programme
Quick apply
6d
Reservations Agent
Hilton —London
- Full-time
- Hospitality
- Hotel
- Administrative experience
Reservations Agent
Cambridge House —London
- Full-time
- Computer literacy
- Restaurant management
- English
Quick apply
Front of House Receptionist
Supercity Aparthotels —London
- £31,695 a year
- 12 hour shift
- Microsoft Word
- Hotel
- Administrative experience
- Health & wellbeing programme
Quick apply
Reservations Agent
Sea Containers London —London
- £27,130 a year
- Full-time
- Sales
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
CONFERENCE BOOKING AGENT
RESERVATIONS 2000 LTD —Hampton
- £21,157.50 - £25,000.00 a year
- Full-time
- No experience needed
- Organisational skills
- In-person
Quick apply
7d
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Reservations Agent
The Stafford London —London
- Up to £30,000 a year
- Full-time
- Computer literacy
- English
- Hotel
- Employee discount
- Referral programme
Quick apply
Guest Service Agent
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Guest services
- Employee assistance programme
- Referral programme
Quick apply
23h
Night Guest Service Agent
Zedwell GW - Reception —London
- £26,437 a year
- Full-time
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
12d
Crew Accommodations Agent
Corpay —London
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Life insurance
Quick apply
Reservations Agent - FTC
The Hoxton —London
- Full-time
- Spanish
- Hotel experience
- Life insurance
Quick apply
12d
Hotel Revenue Manager
Mayfair house london —London
- £15 - £30 an hour
- Part-time
- Bilingual
- Hospitality
- Microsoft Office
- Work from home
Quick apply
1d

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Reservation Supervisor

Reservation
London

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Job details

Full-time
£31,157 a year
11 days ago

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Hospitality
Supervising experience
Guest services
ADR

Full job description

“The world is yours with Meliá”

Joining Meliá is to embark on a journey without borders, where the possibilities to grow, learn, and develop are endless. It is knowing that the world is yours — that you can build your career across multiple destinations — all while feeling part of one big, warm, and passionate family.

Reservations Supervisor

Department: Reservations
Location: Meliá White House, NW1 3UP
Hotel: Meliá Hotels & Resorts
Salary Package: £31157 + Service Charge

About Meliá White House

Meliá White House is a beautifully refurbished four-star hotel, perfectly located next to Regent’s Park and within walking distance of Oxford Circus and Regent Street. With 581 bedrooms, The Level premium service, and a strong reputation for exceptional guest experiences, we pride ourselves on delivering personalised hospitality and commercial excellence.

Our Reservations team plays a key role in maximising hotel revenue while ensuring every guest receives a seamless booking experience from the very first interaction.

What's in it for you?

Competitive salary plus service charge
28 days' holiday including public holidays
Contributory pension scheme
Health cash plan and discounted dental cover with HSF
Refer-a-friend bonus of £500 (after successful completion of probation)
Exceptional employee rates worldwide for you, your friends, and family with Meliá Hotels International
Food & Beverage discounts (subject to outlet participation)
Unlimited access to Meliá's global online learning platform
Career development opportunities across more than 350 hotels worldwide
High-street discounts through Perks at Work
Payday parties and team celebrations

Mission

As Reservations Supervisor, you will support the Reservations Manager in leading the day-to-day operation of the Reservations department, ensuring an exceptional booking experience while maximising occupancy, revenue, and average room rate. You will inspire, coach, and develop the Reservations team, ensuring operational excellence, commercial performance, and outstanding guest service.

Key Responsibilities

Support the Reservations Manager in the daily supervision and smooth operation of the Reservations department, leading the team to deliver exceptional guest service.
Monitor room availability, overbookings, waitlists, and reservation accuracy to maximise occupancy while ensuring operational efficiency.
Conduct daily team briefings, allocate workloads, and ensure departmental procedures and service standards are consistently followed.
Review arrivals, room allocations, rates, routing instructions, and reservation details, resolving discrepancies promptly.
Build strong relationships with Front Office, Revenue, Sales, Finance, and Housekeeping to ensure seamless communication and guest satisfaction.
Coach, train, and develop Reservations Agents, supporting onboarding, performance management, quality assurance, and continuous learning.
Monitor reservation quality, sales performance, call standards, and upselling opportunities to maximise conversion and revenue.
Support revenue management strategies through effective use of Opera PMS, Sirius, EZ Yield, and other reservation systems.
Produce operational reports and analyse booking trends to support commercial decision-making and departmental performance.
Deputise for the Reservations Manager during periods of absence, ensuring business continuity and operational excellence.

What are we looking for?

Previous experience in Reservations, Revenue, Front Office, or Hotel Operations within a hospitality environment.
Experience supervising or leading a reservations or guest services team.
Good knowledge of Opera PMS and hotel reservation systems (knowledge of Sirius and EZ Yield is advantageous).
Strong commercial awareness with an understanding of occupancy, ADR, and revenue management principles.
Excellent communication, organisational, and problem-solving skills.
Ability to prioritise workload and make confident operational decisions in a fast-paced environment.
Passion for delivering exceptional guest experiences and personalised service.
Strong attention to detail and commitment to maintaining accuracy.
A positive, proactive, and collaborative leadership style.
Eligibility to work in the UK.

Because belonging to the great Meliá family is being VIP

At Meliá, our people are at the heart of everything we do. From junior roles to senior leadership, everyone brings unique value. Our warmth, proximity, and passion make working at Meliá an unforgettable experience — one where you truly feel part of a global family of Very Inspiring People.

Our Commitment to Diversity & Inclusion

Meliá Hotels International is proud to be an equal opportunity employer. We actively promote diversity, inclusion, and equality across all teams, creating a respectful and supportive workplace free from discrimination of any kind. We believe our differences strengthen us and help build a more responsible and sustainable future.

If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.

Follow us on:
Instagram – LinkedIn – X – Indeed – Glassdoor

INDBOH

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