Software development specialist Work, Jobs in Renfrew, Rfw (with Salaries)

Customer Success Manager
LEAP Legal Software —Glasgow
- £48,000 a year
- Full-time
- Microsoft Word
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Project Controls Specialists (all levels) - Performance & Reporting
Turner & Townsend —Glasgow
- Full-time
- Travel
- Leadership
Quick apply
Lead Cyber Automation and AI Engineer
Morgan Stanley —Glasgow
- Full-time
- Computer Science
- Bachelor's degree
- Scripting
Assistant Programme Manager
Gallifordtry —Glasgow
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Analysis skills
- Employee assistance programme
- Employee discount
Senior Claims Specialist - Complex Liability (Product, Construction, Environmental)
Gallagher Bassett —Houston
- £75,000 - £150,000 a year
- Remote
- Bachelor's degree
- Business
13d
Associate Dentist
South Side Dental Practice Glasgow —Glasgow
- Part-time
- Anatomy knowledge
- Patient care
- Communication skills
Quick apply
3d
Project Manager
Scottish Power —Glasgow
- From £59,200 a year
- Microsoft Office
- Travel
- Negotiation
- Annual leave
- Employee discount
9d
Principal Development Engineer
Coherent —Glasgow
- Full-time
- Doctoral degree
- Continuous improvement
- Mentoring
2d
Test Automation Consultants
Eurofins UK Edge Testing Solutions —Bellshill
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
Quick apply
Source Inspector
Scalian —Scotland
- Full-time
- Schematics
- Continuous improvement
- Quality control
Quick apply
Senior Project Planner
Lockheed Martin Corporation —Helensburgh
- £62,500 - £77,500 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Graduate P6 Planner- T&D Construction (Glasgow, UK)
Burns & McDonnell —Glasgow
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
Alarm Receiving Centre Operator
Amulet —Glasgow
- £15.14 an hour
- 12 hour shift
- Continuous improvement
- In-person
- Communication skills
Quick apply
2d
Lead Cyber Security Analyst - Vulnerability Management
The Scottish Government —Glasgow
- Full-time
- Hybrid work
- Presentation skills
- Leadership
3d
Senior Project Manager
Omexom UK —Scotland
- Microsoft Word
- Computer literacy
- Supervising experience
Electromechanical Field Engineer - Graduate / Entry Level
Lockheed Martin Corporation —Helensburgh
- £27,000 - £33,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Learning, Development & Enablement Manager
Waracle —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Training & development
- AI
- Annual leave
- Employee assistance programme
Quick apply
6d
Business Development Manager
ITI Group —Glasgow
- Full-time
- Presentation skills
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Engineering Operations Technician
Chemify Ltd —Glasgow
- Day shift
- Laboratory experience
- Maintenance
- Bachelor's degree
Quick apply
9d
Graduate Hydrogeologist - Water - 2027 (Glasgow)
Stantec —Glasgow
- Hybrid work
- Bachelor's degree
6d

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software development specialist jobs near renfrew, rfw

Customer Success Manager

LEAP Legal Software -
Glasgow

Quick apply

Job details

Full-time
£48,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Life insurance

Qualifications

Microsoft Word
Driving Licence
Client engagement
Xero
Bachelor's degree
Customer renewal management
Customer loyalty building
Organisational skills
Relationship management
Customer support
Communication skills
Time management

Full job description

The Role

Customer Success Manager - LegalTech

Location: Glasgow (Hybrid) | Permanent | Full-Time

Ready to transition from traditional legal practice into the fast-growing world of legal technology? This role could be the perfect next step.

About LEAP
LEAP is the global leader in Legal Practice Productivity Solutions and part of ATI, one of the largest international LegalTech companies. For more than 30 years we have been developing innovative technology that helps lawyers run more efficient and profitable law firms.

Our mission is simple: to help lawyers who help people.

Our market-leading software is used by more than 100,000 lawyers and legal professionals in small and medium-sized law firms worldwide. With more than 1,000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, LEAP is a fast-growing global technology business where ambitious people thrive.

The Opportunity

Join our Customer Success team and help new clients successfully adopt LEAP software. As a Customer Success Manager, you will act as a trusted product specialist, guiding clients through onboarding and ensuring they gain maximum value from the platform from day one.

You will work closely with legal professionals to deliver onboarding, implementation support, and tailored training. From initial project meetings to post-implementation follow-ups, you will provide hands-on support both on-site and face-to-face, ensuring clients feel confident integrating LEAP into their daily operations.

This is a great opportunity to make a meaningful impact by supporting clients from implementation through to business-as-usual.

Requirements

What you'll do

Build strong relationships with customers to drive satisfaction, loyalty, and long-term retention
Act as a trusted advisor and subject matter expert for LEAP software
Support customers across Scotland to maximise value from their LEAP case management software
Promote adoption of the full LEAP product suite, including new features and functionality
Monitor customer health metrics, NPS feedback, and usage data to identify engagement opportunities
Proactively address customer concerns and resolve issues in collaboration with internal teams
Deliver onsite and remote training sessions to support product adoption and best practice use
Engage with customers throughout their lifecycle to ensure continued success with LEAP
Identify opportunities to develop reference customers and support new business initiatives
Represent LEAP at industry events and deliver customer webinars showcasing product updates and best practices

What you'll bring

3-5 years’ experience in a Customer Success, Account Management, or similar client-facing role
Experience managing customer renewals and maintaining service quality
Willingness to travel across Scotland approximately 2 to 3 days per week
Excellent organisational and time management skills
Strong written and verbal communication skills
Self-motivated, disciplined, and able to work independently
Passion for technology and helping customers succeed with software
Ability to clearly explain solutions and workarounds in a simple, concise way
Full UK driving licence and access to a car (car allowance provided)
Professional, articulate, and well presented
Strong working knowledge of Microsoft Word, Excel, and Outlook

Desirable

- Legal or accounting background or relevant qualifications
- Understanding of small law firm environments and client expectations
- Knowledge of Solicitors’ Accounts Rules
- Experience delivering onsite or remote training
- Basic knowledge of Xero

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all, of the requirements above, we encourage you to still submit your application

Benefits

What you'll get

Career & Growth

Generous professional development fund
Support for training, learning, and career progression

Health & Wellbeing

Private health insurance (including dental and optical)
£80 monthly gym contribution
Employee Assistance Programme
Life insurance cover

Financial Benefits

8% employer pension contribution
PerkBox membership with discounts and rewards
Cycle to Work scheme
Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence

Time off

25 days annual leave + 8 bank holidays
Enhanced parental leave
One paid volunteer day each year for a charity of your choice

Work environment

Friendly, supportive, and driven culture
Free healthy breakfast, light lunch, and snacks
Regular socials

Life at LEAP
Discover the human side of cutting edge LegalTech

Life at LEAP

Discover more LEAP opportunities

Closing Date: Friday, 14th August 2026

We may close this vacancy early if we receive a high volume of suitable applications, so we encourage interested candidates to apply as soon as possible.

You’re welcome to use AI tools to support your application, but please ensure your submission reflects your own experience and voice. Every CV is reviewed by a member of our team, and if you’re invited to interview we look forward to getting to know the real you.

Quick apply

Refine Your Search

software development specialist jobs in renfrew, rfw

Customer Success Manager

Project Controls Specialists (all levels) - Performance & Reporting

Lead Cyber Automation and AI Engineer

Assistant Programme Manager

Senior Claims Specialist - Complex Liability (Product, Construction, Environmental)

Associate Dentist

Project Manager

Principal Development Engineer

Test Automation Consultants

Source Inspector

Senior Project Planner

Graduate P6 Planner- T&D Construction (Glasgow, UK)

Alarm Receiving Centre Operator

Lead Cyber Security Analyst - Vulnerability Management

Senior Project Manager

Electromechanical Field Engineer - Graduate / Entry Level

Learning, Development & Enablement Manager

Business Development Manager

Engineering Operations Technician

Graduate Hydrogeologist - Water - 2027 (Glasgow)

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