Technical support occupations Work, Jobs in Somercotes, Dby (with Salaries)

Network Support Engineer
Node4 —Derby
- Hybrid work
- Analysis skills
- Employee assistance programme
Quick apply
9d
IT & Technical Support Apprentice
Global Telemetrics —Coalville
- £8 an hour
- Google Suite
- Organisational skills
- In-person
Quick apply
7d
Holiday Cover Support Analyst (Flexible Hours)
Optifarm - Speria —Newbold
- £12.71 an hour
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Travel
- Free parking
- Paid training
Quick apply
IT Field Engineer
SBK Computers Ltd —Chesterfield
- From £28,730 a year
- Weekend availability
- Azure
- Maintenance
- Travel
- Free parking
- Sick pay
Quick apply
Desktop Support Analyst - Derby
Brightwell —Derby
- Analysis skills
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Senior Network Support Engineer - Reactive
Node4 —Derby
- Hybrid work
- Employee assistance programme
Quick apply
9d
IT Support & Projects Technician
Oliver King Consulting Limited —Sheffield
- Up to £30,000 a year
- Full-time
- Travel
- Communication skills
Quick apply
3d
Timetable Support Specialist
Tes Global —Sheffield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Bachelor's degree
Quick apply
2d
Systems Support (Occupational Health)
Tetra Tech —Mansfield Woodhouse
- Temporary
- Hybrid work
- Communication skills
NOC/NSCC Technician I
Transaction Network Services —Sheffield
- 12 hour shift
- Time management
10d
Senior End User Support Technician
Equifax —Nottingham
- Full-time
- Google Suite
- Mentoring
- Training & development
- Sick pay
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
First Line Analyst
Computacenter —Derby
- 12 hour shift
- Project management
- Presentation skills
- Computer networking
5d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
1st Line Support Analyst
Debenhams Group —Tinsley
- Full-time
- Customer service
- Communication skills
Quick apply
4d
Second Line Analyst
Computacenter —Nottingham
- Microsoft Word
- Organisational skills
- Communication skills
Service Desk Analyst
Sheffield Hallam University —Sheffield
- £28,031 - £31,236 a year
- Full-time
4d
IT Service Desk Engineer (Worksop)
Vernacare International Ltd —Worksop
- Up to £30,000 a year
- Travel
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Apprentice IT Support Engineer
Fulcrum Utility Services —Sheffield
- £18,000 a year
- No experience needed
- Travel
- Communication skills
- Free parking
- Annual leave
4d
Revenue Systems Enablement Partner
Ideagen —Nottingham
- Salesforce
- AI
- Communication skills

I want to receive the latest job alerts for technical support occupations in somercotes, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Network Support Engineer

Node4 -
Derby

Quick apply

Job details

9 days ago

Benefits

Company pension
Discounted gym membership
Company events
Employee assistance programme
Private medical insurance

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Incident management
Incident queue management
LAN
Ticket management
Network infrastructure
Analysis skills
Service restoration
IT support
WAN
Network support
Fault diagnosis and repair
Juniper

Full job description

About Node4

We are a united force driven by a single ambition; to deliver faster transformation, lower cost, and truly differentiated outcomes - we do this by bringing together our AI Augmented MSP platform, hybrid sovereign cloud solutions, deep Microsoft expertise and the Node4 People

We are:

Nimble – We focus on what matters most, adapt fast and embrace change

Original – We think differently, stay curious and innovate

Driven – We are bold, bring energy and own the outcome

Engaged – We operate as one, building strong relationships

4 More – We always go further for our people, customers and partners

About the role

Provides reactive network support, focused on incident resolution and service restoration across customer environments.
Operates in a fast‑paced, SLA‑driven environment, taking ownership of incidents from diagnosis through to resolution.
Works under the guidance of Senior Engineers and Team Leader to deliver consistent, high‑quality technical outcomes.
Contributes to stable, reliable service by resolving incidents effectively and maintaining high standards of ticket quality and communication.

Responsibilities

Diagnose and resolve network incidents and service requests, ensuring timely restoration of service.
Take ownership of incidents, maintaining clear updates, high‑quality communication, and accurate documentation.
Manage tickets in line with SLA and operational standards, including prioritisation and progression.
Configure and troubleshoot network devices including routers, switches, firewalls, and wireless infrastructure.
Follow defined processes for incident, change, and escalation management.
Escalate issues appropriately with clear diagnostics, context, and impact.
Collaborate with Senior Engineers, Team Leader, and wider teams to support service restoration and resolution.

What will you bring?

Experience in a network support or IT support role.
Understanding of LAN/WAN networking, routing, switching, firewalls, and network fundamentals.
Experience working in ticket‑driven, SLA‑focused environments.
Exposure to network platforms such as Cisco, Juniper, Fortinet, or similar.
Strong troubleshooting and analytical skills.
Good communication and teamwork capability.

What can we offer you?

Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide and beyond. From three people to a workforce of over 900. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

TAKE A LOOK AT OUR STORY

Quick apply

Refine Your Search

technical support occupations jobs in somercotes, dby

Network Support Engineer

IT & Technical Support Apprentice

Holiday Cover Support Analyst (Flexible Hours)

IT Field Engineer

Desktop Support Analyst - Derby

Senior Network Support Engineer - Reactive

IT Support & Projects Technician

Timetable Support Specialist

Systems Support (Occupational Health)

NOC/NSCC Technician I

Senior End User Support Technician

IT Support Technician

First Line Analyst

1st-2nd Line IT Support Engineer

1st Line Support Analyst

Second Line Analyst

Service Desk Analyst

IT Service Desk Engineer (Worksop)

Apprentice IT Support Engineer

Revenue Systems Enablement Partner

I want to receive the latest job alerts for technical support occupations in somercotes, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected