Reservation agent Work, Jobs in Balham (with Salaries)

Reservations Agent
Sea Containers London —London
- £27,130 a year
- Full-time
- Sales
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Sales & Reservations Coordinator
Hotel Indigo London Clerkenwell —London
- £30,000 a year
- Full-time
- Bar
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Crew Accommodations Agent
Corpay —London
- 12 hour shift
- Microsoft Powerpoint
- Spanish
- English
- Life insurance
Quick apply
Guest Experience Agent
One Hundred Shoreditch —London
- Part-time
- Bar
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
6d
Reservations Agent (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- Hotel
- Organisational skills
- Restaurant
- Employee discount
Quick apply
Reservations Agent - FTC
The Hoxton —London
- Full-time
- Life insurance
Quick apply
Guest Service Agent
The Bloomsbury —London
- £27,500 a year
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Travel operations executive
AARYA enterprises info Ltd —Chelsea
- Part-time
- Microsoft Excel
- Salesforce
- Analysis skills
- Annual leave
- Work from home
Quick apply
Central Reservations Agent
Heartwood Collection —Teddington
- Up to £29,000 a year
- Weekend availability
- Remote
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Front Desk Agent
4C Group —London
- £26,477.57 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Referral programme
Quick apply
7d
Night Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Guest Service Agent
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
14d
Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
11d
Rental Operations Agent
Avis Budget Rental Locations —London
- £27,342 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
4d
Night Guest Service Agent
Zedwell GW - Reception —London
- £26,437 a year
- Full-time
- Hotel
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
CONFERENCE BOOKING AGENT
RESERVATIONS 2000 LTD —Hampton
- £21,157.50 - £25,000.00 a year
- Full-time
- No experience needed
- Organisational skills
- In-person
Quick apply
Reservations Specialist
Edwardian Hotels London —London
- Full-time
- Customer service
- Hotel
- Communication skills
- Referral programme
Quick apply
12h
VIP Travel Consultant, Media & Entertainment
BCD Travel —London
- Weekend availability
- Remote
- English
- Hotel
- Communication skills
- Annual leave
12d
Customer Service Assistant - Pier Crew
Hornblower —London
- £12.71 an hour
- Full-time
- Customer service
- First Aid Certification
- Guest services
Quick apply
14d
Room Reservations Team Leader
Maybourne —South West London
- Full-time
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d

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Reservations Agent

Sea Containers London -
London

Apply Now

Job details

Full-time
£27,130 a year

Benefits

Season ticket loan
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Guest relations
Sales
Customer service
Internal department liaison
Accommodation booking
Guest services telephone call handling
Communication skills
Add-on sales

Full job description

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.

On Shoreditch High Street, One Hundred Shoreditch is an independent spirit that sits at the social heart of evolving Shoreditch - with 258 bedrooms and suites, five event spaces, and a line-up of food and drink that moves from day to night.

The Reservations Agent (Maternity Cover)

Join two of London's most exciting lifestyle hotels and become the first point of contact for guests planning their stay. As a Reservations Agent, you'll play a vital role in delivering exceptional guest experiences by managing room reservations, providing expert advice, and maximising booking opportunities across both properties.

Reporting to the Reservations Supervisor, you'll work closely with the Reservations teams to ensure every guest receives a seamless and personalised service from the moment they enquire.

What You'll Be Doing

Manage incoming reservations via phone, email and online channels across both hotels.
Accurately process new bookings, amendments and cancellations using hotel reservation systems.
Provide guests with information on room types, rates, packages, promotions and hotel facilities.
Deliver outstanding customer service, handling enquiries and resolving reservation-related issues with professionalism and care.
Identify upselling opportunities, including room upgrades, packages and additional services, to enhance the guest experience and drive revenue.
Maintain accurate reservation records and ensure guest information is handled securely and confidentially.
Collaborate with colleagues across departments to ensure smooth communication and exceptional guest journeys.
Support departmental goals through teamwork, continuous learning and a proactive approach.

What We're Looking For

A passion for hospitality and creating memorable guest experiences.
Excellent communication and interpersonal skills.
Strong attention to detail and organisational abilities.
Confidence working in a fast-paced, customer-focused environment.
A commercial mindset with the ability to identify sales opportunities.
Comfort learning and using reservation and property management systems.
A positive, collaborative attitude and eagerness to develop within a hospitality career.

Salary: £27,130 per annum, plus service charge

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

Guest experience including dinner and drinks
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
Discounts in our spa and cinema
Contribution towards Health - Cash Plan
2 days paid volunteering leave per year
Life Assurance
Length of service incentives (additional holiday)
Bespoke training programmes
Free meals on duty
Incentives such as Ride-to-Work and season ticket loan
Quarterly employee award ceremony and company staff parties
Employee assistance programme

Location: London

Apply Now

Refine Your Search

reservation agent jobs in balham

Reservations Agent

Sales & Reservations Coordinator

Crew Accommodations Agent

Guest Experience Agent

Reservations Agent (M/F/X)

Reservations Agent - FTC

Guest Service Agent

Travel operations executive

Central Reservations Agent

Front Desk Agent

Night Guest Service Agent

Guest Service Agent

Guest Service Agent

Rental Operations Agent

Night Guest Service Agent

CONFERENCE BOOKING AGENT

Reservations Specialist

VIP Travel Consultant, Media & Entertainment

Customer Service Assistant - Pier Crew

Room Reservations Team Leader

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