Program leader Work, Jobs in Clitheroe, Lan (with Salaries)

Central Service Administrator
Trane Technologies —Bolton
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
8h
Manufacturing Engineer
Safran —Burnley
- Full-time
- Engineering
- English
- Analysis skills
- Flexitime
- Employee discount
2h
Team Manager (23564)
Barnardo's —Lostock Hall
- £36,099 - £41,685 a year
- Monday to Friday
- Hybrid work
- Team management
- Travel
- Annual leave
- Employee assistance programme
9h
Procurement Assistant - (Administrator)
Solotech Inc. —Rochdale
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
- Employee assistance programme
Cleaner (23551)
Barnardo's —Lancaster
- £25,878 - £26,361 a year
- Hybrid work
- Cleaning
- Annual leave
- Employee assistance programme
1d
Warehouse Team Leader
Astemo UK, Ltd. —Bolton
- £36,145 a year
- Rotating shift
- Continuous improvement
- In-person
- Training & development
- Free parking
- Referral programme
Quick apply
2d
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Life insurance
Charity Shop Manager
RSPCA Preston & District branch Chorley Shop —Preston
- £13.50 an hour
- Part-time
- Merchandising
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Employer Solutions Manager (North West Region)
The Fedcap Group —Preston
- £36,555 - £40,170 a year
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Team Leader - Days
Kraft Heinz Company —Wigan
- Continuous improvement
- Quality control
Maintenance Plumber
Equans —Blackburn
- Overtime
- Plumbing
- Power tools
- Annual leave
- Employee assistance programme
Family Practitioner - Wigan
Progressive Care Limited —Wigan
- £12.71 - £13.95 an hour
- Full-time
- Experience working with children
- Mentoring
- In-person
Quick apply
Depot Manager
InPost UK —Manchester
- Monday to Friday
- Customer service
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Life insurance
Quick apply
Management Accountant
Amey Ltd —Chorley
- Full-time
- Travel
- Communication skills
- Employee discount
Quick apply
2d
Mobile Air Conditioning Engineer
Equans —Blackburn
- Overtime
- Computer literacy
- English
- Computer skills
- Annual leave
- Employee assistance programme
14d
Senior Housing Support Worker (23531)
Barnardo's —Preston
- £28,687 - £37,860 a year
- Hybrid work
- Annual leave
- Employee assistance programme
6d
Home Care Assistant
Westmorland Homecare —Wyre
- £17.25 an hour
- Full-time
- Driving
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Revit Technician
Flex LTD —Blackburn
- Full-time
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Employee assistance programme
Support Worker (23270)
Barnardo's —Lancaster
- £26,666 - £28,696 a year
- Annual leave
- Employee assistance programme
7d
Team Leader
Pub & Social - BRA_202 —Skipton
- Part-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply

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Central Service Administrator

Trane Technologies -
Bolton

Apply Now

Job details

Full-time
8 hours ago

Qualifications

Contract management
Customer service call handling
Customer service
Stakeholder liaison
Route planning
Administrative support experience
Internal department liaison
Microsoft Office
Administrative experience
Compliance management
Client services
Contracts
Management reporting
Lifting Operations and Lifting Equipment Regulations (LOLER) 1998
Communication skills
Contract administration
Progress tracking
Rota coordination

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

What’s In It For You

Job Summary: The Central Service Administrator plays a vital role in supporting the service operations by managing administrative processes related to service contracts, compliance, warranty claims, and customer reporting. To support the service operation with the various portals that are used. This position ensures operational efficiency, contract compliance, and accurate performance tracking through the preparation and maintenance of essential documentation, reports, and KPIs. Additionally, the Central Service Administrator provides crucial support to the depot service teams, facilitating seamless coordination and communication to enhance overall service delivery and effectiveness.

What You Will Do

Depot Service support:

Answer and manage incoming service calls promptly and professionally.
Log service requests and ensure accurate documentation of customer issues.
Schedule and allocate engineers for service tasks based on skill sets and availability.
Optimise engineer routes and schedules to maximise efficiency and minimise downtime.
Processing support for depot operation.
Support the installation team when needed.

Contract Support and Planning

Provide administrative support for the setup, renewal, and ongoing management of service contracts, including support where needed for service bookings.
Liaise with internal teams and customers to ensure all contract terms are accurately documented and implemented.
Maintain up-to-date records of contract activities and schedules.
Monitor contract performance and support operational planning and service Centre liaison to meet service delivery targets.

TKTK Contract Support and Planning

Administer the specific requirements of TKTK (tailored knowledge-based or key account) contracts.
Coordinate with service teams and account managers to ensure TKTK contractual obligations are met including service centre liaison.
Prepare bespoke planning documentation and reports for TKTK accounts.
Track service delivery milestones against TKTK contract KPIs.

Warranty Claims and manufacturer re-works administration

Process warranty claims with suppliers and manufacturers in a timely and accurate manner.
Maintain a warranty register and follow up on outstanding claims.
Support technicians and service teams in gathering required documentation for claims.
Liaise with parts controllers for timely warranty parts returns and processing
Monitor trends and escalate recurring warranty issues as necessary.
Action, monitor and review manufacturer re-work campaigns.

Compliance Support (Including F-Gas and Tail lift Regulations)

Assist in maintaining up-to-date records for compliance relating to customer vehicles to include Fleet Management, F-Gas and Tail Lift inspections and certifications.
Ensure all activities adhere to legal and company compliance standards.
Schedule and track mandatory inspections and testing.
Support service centre control and planning
Maintain audit-ready documentation and assist with external inspections.

Customer Reporting and KPI Monitoring

Generate regular customer reports, including performance metrics and key performance indicators (KPIs).
Ensure data accuracy and timely delivery of reports to customers.
Provide insights and analysis on service performance, contract compliance, and operational trends.
Collaborate with operational teams to address areas of concern highlighted in reports.
Provide a central point of contact for key accounts.

What You Will Bring

Proven experience in a service administration or similar administrative support role.
Strong organisational and planning abilities.
Excellent attention to detail with a high level of data accuracy.
Ability to manage multiple tasks and deadlines effectively.
Strong communication and interpersonal skills.
Proficient in Microsoft Office Suite, especially Excel and reporting tools and IFS.
Familiarity with compliance regulations such as F-Gas and LOLER (for Tail Lifts) is an advantage.
Experience working with warranty systems and customer service portals preferred.
Minimum of GCSEs (or equivalent); further education or business administration qualifications are desirable.
Training or certification in compliance management or contract administration is a plus.
Flexibility during peak reporting periods or compliance audits.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

program leader jobs in clitheroe, lan

Central Service Administrator

Manufacturing Engineer

Team Manager (23564)

Procurement Assistant - (Administrator)

Cleaner (23551)

Warehouse Team Leader

Assistant General Manager-Experience & Innovation

Charity Shop Manager

Employer Solutions Manager (North West Region)

Team Leader - Days

Maintenance Plumber

Family Practitioner - Wigan

Depot Manager

Management Accountant

Mobile Air Conditioning Engineer

Senior Housing Support Worker (23531)

Home Care Assistant

Revit Technician

Support Worker (23270)

Team Leader

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