Application support analyst Work, Jobs in Marlow, Bkm (with Salaries)

CiviCRM system support analyst
FSE C.I.C —Fleet
- £45,000 - £50,000 a year
- Hybrid work
- Communication skills
Quick apply
6h
ServiceNow Administrator
IT VALLEY (LONDON) LIMITED —Egham
- £40,000 - £52,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
7h
Software Test Engineer
Nagamanikanta solutions limited —Fleet
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
7h
Dynamics Functional Analyst
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Agile
- Annual leave
4d
Data Analyst
Scrumconnect Consulting —Staines-upon-Thames
- £275 - £300 a week
- Computer Science
- Analysis skills
- Bachelor's degree
Business Systems Analyst
Step One Finance —Woking
- Full-time
- Analysis skills
- APIs
- Financial services
Quick apply
6d
Service Analyst
Oxford University Press —Oxford
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee discount
Security Assurance Analyst
DXC Technology —Farnborough
- Full-time
- Analysis skills
- Leadership
- Communication skills
AI Analyst
Light & Wonder —Chiswick
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- JavaScript
- Annual leave
- Employee assistance programme
Real-Time Analyst
Foundever —Kingston upon Thames
- £28,500 a year
- Full-time
- Data analysis skills
- Analysis skills
- Data entry
- Annual leave
Technical Business Analyst
Guide Dogs for the Blind Association —Reading
- £33,170 - £38,794 a year
- Call to connect
- Hybrid work
- Analysis skills
- Annual leave
- Employee discount
12d
Business Analyst (Treasury)
Revolut —London
- Banking
Leakage Optimisation Analyst
Thames Water Utilites —Ashford Common
- £34,320 - £38,000 a year
- Full-time
- Salesforce
- Communication skills
- Analytics
- Annual leave
6d
Data Scientist
BAE Systems —Frimley
- Hybrid work
- Machine learning
- APIs
- Communication skills
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- SharePoint
- In-person
- Communication skills
Support & Business Analyst (12 Month FTC)
Universal Music Group —London
- Full-time
- Organisational skills
- Agile
- Communication skills
- Annual leave
- Employee discount
Principal Business Analyst, Investment Technology
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
- Annual leave
- Life insurance
Implementation Consultant
Zift Solutions —Oxford
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- SharePoint
- In-person
- Communication skills
Deskside Analyst
Hachette —Didcot
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount

I want to receive the latest job alerts for application support analyst in marlow, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

CiviCRM system support analyst

FSE C.I.C
Fleet

Quick apply

Job details

Fixed term contract
£45,000 - £50,000 a year
6 hours ago

Qualifications

Technical troubleshooting
Power BI
Dashboard visualisation
Report generation
Stakeholder collaboration
Data quality analysis
Stakeholder liaison
Business analysis
Process improvement
Internal department liaison
User account management
IT permissions management
User acceptance testing
Management reporting
Application support
Business requirements
Communication skills

Full job description

12 Month (with potential to extend to 18 months) Fixed-Term Contract

Salary: Circa £50,000

Location: Hybrid (1 day per week in Fleet, Hampshire, with flexibility across UK offices)

About The FSE Group

The FSE Group is a leading impact-led investor supporting ambitious UK SMEs through tailored debt and equity funding solutions. Through our commercial investment activities and Community Interest Company, we provide funding, advice and support to businesses that create economic growth, innovation and social impact across the UK.

As our lending portfolio continues to grow, we are investing in the systems and technology that underpin our operations. We are now seeking a CiviCRM System Support Analyst to play a key role in supporting and enhancing one of our most important business platforms.

The Opportunity

This is an exciting opportunity for an experienced systems support professional to become the internal subject matter expert for our CiviCRM & Civi Loan Management platform.

Working closely with teams across Finance, Investments, Operations, Risk, MI and regional business units, you will provide day-to-day system support, improve user experience, maintain data quality and help deliver system enhancements that support business growth and efficiency.

The role offers a unique blend of application support, business analysis, user engagement, data management and project delivery, making it ideal for someone who enjoys working at the intersection of technology and business operations.

Key Responsibilities

System Support & Administration

Act as the first point of contact for CiviCRM system queries and support requests.
Troubleshoot and resolve user issues, escalating where required.
Manage user access, permissions and security settings.
Coordinate system upgrades, releases and enhancements.
Maintain system documentation and user guidance materials.

Business Support

Provide support and training to users across the business.
Help teams maximise the effectiveness of system workflows and processes.
Support reporting requirements for internal and external stakeholders.

Data Quality & Reporting

Monitor and improve data quality across the platform.
Investigate and resolve data anomalies.
Support the creation and maintenance of reports and dashboards.
Assist with financial, operational and management reporting requirements.

Continuous Improvement & Projects

Gather and document business requirements for system enhancements.
Coordinate User Acceptance Testing (UAT).
Work with software developers and third-party suppliers to deliver improvements.
Identify opportunities for automation and greater operational efficiency.
Support system development projects and change initiatives across the organisation.

About You

We're looking for a proactive and customer-focused systems professional who enjoys solving problems and helping users get the most from technology.

You will have:

At least three years' experience supporting a business-critical application.
Experience supporting CRM, with lending, financial services, loan management or portfolio management systems.
Strong troubleshooting and problem-solving skills.
Experience investigating system and data issues.
Experience producing reports and analysing data.
Experience gathering business requirements and coordinating UAT.
Strong Excel skills and confidence working with data.
Excellent communication skills and the ability to build relationships across multiple departments.
Right to work in the UK without sponsorship.

Desirable Experience

Experience supporting CiviCRM.
Experience within lending, alternative finance, banking, fund management or regulated financial services.
Power BI reporting experience.
Knowledge of SQL or database query tools.
Business analysis or project delivery experience.

What We Offer

Salary circa £50,000.
Hybrid working arrangements.
The opportunity to become the recognised expert for a business-critical platform.
Exposure to a wide range of stakeholders and functions across the organisation.
The chance to make a tangible impact on business effectiveness, data quality and operational performance.
A collaborative and purpose-driven working environment focused on supporting UK businesses to grow and thrive.

Interested?

If you're a Systems Analyst, Application Support Analyst, CRM Administrator, Business Systems Administrator or Loan Systems Specialist looking for a role where you can make a real impact, we'd love to hear from you.

Join The FSE Group and help shape the future of a platform that supports hundreds of growing UK businesses.

Company Overview

The FSE Group has been providing high-growth businesses with accessible market-gap funding since 2002.

Quick apply

Refine Your Search

application support analyst jobs in marlow, bkm

CiviCRM system support analyst

ServiceNow Administrator

Software Test Engineer

Dynamics Functional Analyst

Data Analyst

Business Systems Analyst

Service Analyst

Security Assurance Analyst

AI Analyst

Real-Time Analyst

Technical Business Analyst

Business Analyst (Treasury)

Leakage Optimisation Analyst

Data Scientist

End User Computing Analyst

Support & Business Analyst (12 Month FTC)

Principal Business Analyst, Investment Technology

Implementation Consultant

End User Computing Analyst

Deskside Analyst

I want to receive the latest job alerts for application support analyst in marlow, bkm

Related Searches

Explore jobs in more locations

Company Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected