Service coordinator Work, Jobs in Worcester (with Salaries)

Customer Service Coordinator
Hugo Technology —Bromsgrove
- £27,000 - £28,000 a year
- Full-time
- CRM software
- English
- Data entry
- Health & wellbeing programme
- Sick pay
Quick apply
10h
Accounts & Client Services Coordinator
Modern Accountancy Ltd —Bewdley
- £29,000 - £32,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
3h
SEND Caseworker
Civic Recruitment Limited —Worcester
- £270 a day
- Full-time
- Experience working with children
Quick apply
4d
ESG Coordinator
Complii —Birmingham
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
Funeral Assistant (Driver/Bearer/on call team member)
Mortons Funeral Directors —Birmingham
- From £30,254.64 a year
- Overtime
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Carer
Dependable Home Care Services —Worcester
- Up to £13.08 an hour
- Part-time
- In-person
- Care plans
Quick apply
7h
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Worcester
- £13.27 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Student Retention Coordinator
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- University
5d
Bus Exec Coordinator
National Express West Midlands —Birmingham
- Up to £45,000 a year
- Full-time
- Google Suite
- Editing
- Employee assistance programme
5d
CQC Registered Manager
Ignite Health & Homecare services —Worcester
- From £40,000 a year
- Full-time
- Hybrid work
- Management
- Business development
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
12d
Safeguarding Coordinator
Islamic Relief Worldwide —Birmingham
- £36,128 a year
- Full-time
- English
- Analysis skills
- Organisational skills
- Annual leave
- Sick pay
4d
Senior Assessment Coordinator
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Microsoft Word
- Supervising experience
- University
7d
Management Information Systems Coordinator
Babcock International —Aston Cross
- £30,782 a year
- Full-time
- IT
- Annual leave
3d
Office Coordinator
Centrick —Birmingham
- £26,000 a year
- Full-time
- English
- Microsoft Office
- Front desk
- Sick pay
Quick apply
Mental Health Coordinator
University of Gloucestershire —Cheltenham
- £38,784 - £43,482 a year
- Part-time
- University
Alliance Coordinator
Churches Housing Association of Dudley & District (CHADD) —Dudley
- £25,583 - £26,403 a year
- Part-time
- Experience working with children
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
2h
Office Co-ordinator
Moor Green Primary Academy —Birmingham
- £34,434 - £38,220 a year
- Microsoft Word
- Administrative experience
- Front desk
- Annual leave
- Employee assistance programme
Activities Coordinator
Hamberley Care Homes —Birmingham
- Up to £31,000 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Annual leave
Supported Housing Coordinator
West Midlands Combined Authority —Birmingham
- £43,049 - £47,791 a year
- Part-time
- Microsoft Powerpoint
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

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Customer Service Coordinator

Hugo Technology -
Bromsgrove

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £28,000 a year
10 hours ago

Benefits

Health & wellbeing programme
Company pension
Company events
Sick pay
On-site parking

Qualifications

CRM software
Customer service call handling
Travel arrangements
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Appointment booking and call handling
Data entry
Accommodation booking
Customer interaction
Outbound calling
Phone etiquette
Communication skills
Rota coordination

Full job description

About the company:

Hugo Technology operates in the healthcare sector, offering a comprehensive service specialising in maintaining, calibrating and repairing medical equipment to Original Equipment Manufacturers’ specifications. Based in Bromsgrove, Hugo offers a national service both through its local workshops and a network of employed field service engineers and has turnover of approximately £6m.

Hugo is owned by Asker Healthcare Group, a leading player in the European Healthcare market supplying products and services across a wide range of countries and markets. The Asker group has 4,000 employees in 17 countries and revenues amounting to SEK 15 billion.

Role Purpose

To provide administration and planning support within the Customer Service Centre in order to meet or exceed Business and Customer requirements. Ensuring paperwork and database accuracy whilst following documented procedures and agreed scope of work. This position is responsible to the Customer Service Team Leader for direction and support.

Main Accountabilities

Planning, booking and scheduling of jobs for Field Service Engineers and Back to Base Engineers as required.

Liaise with team members, Field Service Engineers and all internal Departments as required.

Ensuring incoming calls are answered and managing outbound calls to Customers and engineers.

Dealing with Customer queries and requests.

Booking travel & accommodation requirements for engineers.

General administration tasks within the department.

Use of customers’ software and in-house system to align both platforms.

To use Odoo within the Department and ensure that jobs are updated as required.

Invoicing of jobs, where required, in the Department.

Adhere to correct work processes within the Department.

Any other activity as agreed by the Customer Service Team Leader.

Key Personal attributes

Dedicated to delivering high levels of service to customers

Reliable, dependable and hard working

Good team player

Good communication skills – both written and verbal

Flexible and willing to take on a variety of tasks

Ability to multi task and meet the physical demands of the job

Experience and Qualifications

Flexible and self-motivated with the drive to go the extra mile

Previous experience working as a Planner/Coordinator

Previous experience in a busy Customer Service Team

Problem solving experience

Previous experience of using CRM systems

Experience with Microsoft Office products particularly Excel

Job Types: Full-time, Fixed term contract

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
On-site parking
Sick pay

Ability to commute/relocate:

Bromsgrove B60 4AD: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in worcester

Customer Service Coordinator

Accounts & Client Services Coordinator

SEND Caseworker

ESG Coordinator

Funeral Assistant (Driver/Bearer/on call team member)

Carer

Lifestyle and Wellbeing Coordinator

Senior Student Retention Coordinator

Bus Exec Coordinator

CQC Registered Manager

Safeguarding Coordinator

Senior Assessment Coordinator

Management Information Systems Coordinator

Office Coordinator

Mental Health Coordinator

Alliance Coordinator

Office Co-ordinator

Activities Coordinator

Supported Housing Coordinator

Customer Service Logistics Coordinator

I want to receive the latest job alerts for service coordinator in worcester

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