Implementation specialist Work, Jobs in Whickham, Twr (with Salaries)

Senior IFA Administrator
WPS Advisory —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
Senior Marine Specialist
Vattenfall —Hexham
- Full-time
- Engineering
- English
- Master's degree
Quick apply
6d
Manufacturing Line Lead/ Technical Operator
Accord Healthcare —Newcastle upon Tyne
- Full-time
- Computer literacy
- Assembly
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
14h
Assistant Geotechnical Engineer
WSP —Newcastle upon Tyne
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Work from home
Junior Category Specialist
Essentra —Jarrow
- Hybrid work
- Annual leave
- Employee assistance programme
8d
Protection and Control Specialist Engineer
Siemens Energy —Newcastle upon Tyne
- Full-time
- Engineering
- No degree
- Electrical Engineering
- Annual leave
7d
Occupational Therapist
Careline Lifestyles —Newcastle upon Tyne
- £32,635 a year
- Full-time
- Research
- Training & development
Quick apply
HR Manager
ResQ —Seaham
- £40,000 - £44,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Employee discount
4h
Senior Oracle HCM Cloud (Absence & OTL) Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
Senior Oracle HCM Cloud (Core HR) Functional Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Travel
- Mentoring
Quick apply
13d
Business Manager
ASSYSTEM —Newcastle upon Tyne
- Full-time
- Hybrid work
- PMP
- Engineering
- Project management
- Employee assistance programme
- Sick pay
Quick apply
4d
CDE Lead / Principal Consultant - Real Estate - UK Wide
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Management
- No experience needed
- Presentation skills
Quick apply
Principal Oracle SCM Solution Architect
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
Quick apply
Health, Safety and Environment (HSE) Senior Manager
LOGISTEED UK Limited —Washington
- Overtime
- Master's degree
- Continuous improvement
- Travel
- Free parking
- Store discount
Quick apply
Work based learning and Employer Services Senior Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Management
- University
- No degree
- Annual leave
- Employee assistance programme
8d
Maths Faculty Leader (Boldon School)
South Tyneside Council —South Tyneside
- Full-time
- Management
- Maths
- Training & development
Cyber Security Operations Lead
NRG —Newcastle upon Tyne
- Organisational skills
- Communication skills
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- CRM software
- School
- Annual leave
- Employee discount
Quick apply
Manager - Global Compliance and Reporting
EY —Newcastle upon Tyne
- Hybrid work
- Continuous improvement
- Team management
- Leadership
3h
CAD Design & Teaching Technician
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- CAD
- Engineering
- Analysis skills
6d

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implementation specialist jobs near whickham, twr

Senior IFA Administrator

WPS Advisory
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Free parking
Additional leave
Financial planning services
Company pension

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Pension
Client engagement
Stakeholder liaison
GCSE
Internal department liaison
Continuous improvement
Organisational skills
Financial services
Communication skills

Full job description

WPS Advisory is a modern financial advice business combining experienced advisers with technology that helps clients better understand and manage their finances. We work with clients across the UK, delivering financial planning that is practical, accessible and built around long term relationships.

Alongside traditional advice, we have invested heavily in technology to improve the way clients engage with their finances. Our LifeStage Money platform allows clients to view their finances in one place, supporting clearer conversations around spending, saving and long term planning. Technology supports our advisers, but relationships remain central to what we do.

Our focus is simple. Provide high quality advice, build strong client relationships and grow the business in a sustainable way.

We are currently seeking to recruit an IFA administrator for a hybrid role in our city centre office .

The Administrator plays a pivotal role in ensuring every client journey is delivered accurately, efficiently and professionally, acting as the central point of coordination between clients, advisers, providers and internal teams. Through excellent organisation, proactive communication and attention to detail, the role helps deliver a seamless client experience while maintaining the highest standards of regulatory compliance.

Key elements of the role:

1. Client administration and service delivery

a. Prepare and issue advice reports, application forms and supporting documentation accurately and efficiently.

b. Prepare documentation for ongoing financial reviews, gathering client and policy information to support advisers.

c. Ensure every client interaction reflects the firm’s commitment to outstanding service and client care.

d. Keep clients informed of the progress of their enquiries and transactions, responding promptly to queries.

2. Case management and implementation

a. Process new business and servicing transactions, including transfers, withdrawals, pension payments, benefit crystallisation events, fund switches and ongoing fee increases.

b. Liaise with providers to ensure recommendations are implemented accurately and without unnecessary delay.

c. Monitor workflows and deadlines, ensuring work is completed within agreed service levels and regulatory timescales, including CETV deadlines.

d. Maintain accurate client records and documentation throughout every stage of the client journey.

3. Operational excellence

a. Manage inbound and outbound correspondence, including telephone calls, emails and post.

b. Work collaboratively with advisers, Client Service Specialists and colleagues to ensure an efficient and joined-up service.

c. Support business projects, continuous improvement initiatives and wider operational activities as required.

d. Identify opportunities to improve processes, efficiency and the client experience.

4. Compliance and governance

a. Ensure all work complies with internal policies, FCA requirements and data protection standards.

b. Handle all client information securely, accurately and confidentially.

c. Maintain high standards of quality, accuracy and attention to detail across all work completed.

Key KPI’s for role:

· Achievement of agreed service level agreements (SLAs).

· Accuracy and quality of client administration.

· Timely completion of client transactions and case processing.

· Client service and satisfaction measures.

· Compliance with FCA and internal quality standards.

Qualifications and experience required:

· Previous experience in an administrative role within a financial advice or financial services environment.

· GCSE (or equivalent) in English and Mathematics.

· Strong working knowledge of Microsoft Outlook, Word and Excel.

· Experience of IO or similar back-office systems would be advantageous.

Key competencies for role:

· Excellent organisational skills, with the ability to manage multiple priorities while maintaining accuracy and attention to detail.

· Strong communication skills, building positive relationships with clients, providers and colleagues.

· Ability to deliver consistently high standards of client service with professionalism and empathy.

· Strong planning and coordination skills, ensuring work is completed accurately and within agreed timescales.

· Proactive and adaptable, with the ability to identify problems, take ownership and support continuous improvement.

· Confident using technology and learning new systems to improve efficiency and service delivery.

· High integrity and commitment to handling confidential information securely while maintaining FCA and regulatory standards.

· Enthusiastic about learning and developing within financial services, with a commitment to continuous improvement.

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Benefits:

Additional leave
Company pension
Financial planning services
Free parking

Work Location: In person

Quick apply

Refine Your Search

implementation specialist jobs in whickham, twr

Senior IFA Administrator

Senior Marine Specialist

Manufacturing Line Lead/ Technical Operator

Assistant Geotechnical Engineer

Junior Category Specialist

Protection and Control Specialist Engineer

Occupational Therapist

HR Manager

Senior Oracle HCM Cloud (Absence & OTL) Consultant

Senior Oracle HCM Cloud (Core HR) Functional Consultant

Business Manager

CDE Lead / Principal Consultant - Real Estate - UK Wide

Principal Oracle SCM Solution Architect

Health, Safety and Environment (HSE) Senior Manager

Work based learning and Employer Services Senior Manager

Maths Faculty Leader (Boldon School)

Cyber Security Operations Lead

Customer Success Manager

Manager - Global Compliance and Reporting

CAD Design & Teaching Technician

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