Technical support Work, Jobs in Blackburn, Lan (with Salaries)

System Support Specialist - North America
PHMG Careers —Manchester
- £29,000 a year
- CRM software
- Communication skills
- Gym membership
Quick apply
IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Computer networking
- Annual leave
Quick apply
5d
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Travel
- Communication skills
- Employee assistance programme
Senior Technical Support Engineer
Yunex Traffic —Leigh
- Overtime
- Continuous improvement
- Mentoring
- Computer skills
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- Agile
- Communication skills
- Free parking
- Annual leave
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Service desk technician
Amiculum —Manchester
- Hybrid work
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
IT Technician Apprentice
QA Apprenticeships —Salford
- £18,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee discount
8d
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
6d
Technical Support Officer
Tameside Council —Tameside
- £26,403 - £27,694 a year
- Call to connect
- Customer service
- English
4d
Customer Support Technician - Gamma Business
Pragma —Manchester
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Service Desk Agent
Rochdale Council —Rochdale
- £26,403 - £28,142 a year
5d
Remote Support Engineer – Night Shift
Schneider Electric —Warrington
- Full-time
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
Internal IT Technician
Datel —Warrington
- Communication skills
Digital & AI Support Technician Apprentice
QA Apprenticeships —Rochdale
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- AI
- Communication skills
- Free parking
- Annual leave
CS Tech Support Engineer
Samsung —Manchester
- Full-time
- Hybrid work
- Training & development
- Communication skills
- Employee discount
- Sick pay
8d
Technical Customer Support & Product Development Specialist
Teckentrup Doors Solutions —Warrington
- From £30,000 a year
- Full-time
- Assembly
- Power tools
- In-person
- Free parking
Quick apply
13d
Tier 2 Service Desk Analyst
Dataspire Solutions Ltd —Manchester
- £25,500 - £34,000 a year
- Full-time
- Google Suite
- Customer service
- Analysis skills
- Health & wellbeing programme
- Sick pay
Quick apply
11d
Mobile Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Bamber Bridge
- £25,760 - £27,476 a year
- Part-time
- Front desk
11d

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System Support Specialist - North America

PHMG Careers -
Manchester

Quick apply

Job details

£29,000 a year

Benefits

Cycle to work scheme
Company pension
Gym membership

Qualifications

CRM software
Ticket management
Case record updates
Internal department liaison
Technical support
Telecommunication
Customer support
Multidisciplinary collaboration
Communication skills

Full job description

Location: Manchester, Old Trafford
Hours: 1pm - 10pm (supporting US clients)
Salary: £29,000 base (£31,000 OTE)

To maintain our position at the forefront of our industry – and sustain our continual growth – we're expanding our technology consulting team supporting our clients in North America.

As a System Support Specialist, you'll manage the delivery of the implementation of bespoke audio branding services on our clients' telephony systems and ongoing support thereafter. You'll be committed to delivering the best experience possible, ensuring clients experience the world-class service we're known for.

Working together with our dedicated Account Managers you'll gain a detailed understanding of each specific client case and determine the best strategy to upload our productions.

Your work will be directed through our CRM systems and project cases, so we'll make the best use of your organisation skills and ability to prioritise your own time. You'll have a detailed training plan to develop your technical skills. What we ask is that you bring the passion, hard work and drive to be successful.

What you'll be doing:

Organising and coordinating technical implementation work with external sub-contractors, in-house engineers, or other internal teams

Logging into client telephone systems remotely to implement changes to the call flow or to upload new audio productions.

Scheduling remote engineering works on customer sites for field engineers or 3rd party contractors

Managing and updating all project work into the CRM and related project cases

What you'll need:

Strong communication skills, verbal and written.

A highly organised approach to your work

Experience working with multiple departments both internally and externally.

Experience of working in a telecoms environment and/or support desk would be advantageous

Good telephone manner.

Experience or understanding of Service Level Agreements and Ticket Management.

What you'll get in return:

Competitive salary and rewards

Career development and progression directly linked to your performance

Gym membership at PureGym

Smart pension scheme

Critical illness cover

Life assurance

Birthday half day leave to celebrate

Creative, spacious offices with breakout areas

Cycle to work scheme

Fundraising initiatives for our registered charity – the PHMG Foundation

About PHMG:

Established in 1998, PHMG has grown from a Manchester-founded creative business into the world's leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity, performance and growth. It strengthens our independence, sharpens our long-term focus and ensures success is shared. We are proud recipients of the King's Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact. Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth. Sound good?

INDUKSO

#LI-MS1

Quick apply

Refine Your Search

technical support jobs in blackburn, lan

System Support Specialist - North America

IT Service Desk Analyst

Service Desk Analyst (2nd Line)

Senior Technical Support Engineer

Application Support Engineer

IT Support Engineer

Service desk technician

IT Support Technician

IT Technician Apprentice

Senior IT Support Specialist / Project Engineer MSP

Technical Support Officer

Customer Support Technician - Gamma Business

Service Desk Agent

Remote Support Engineer – Night Shift

Internal IT Technician

Digital & AI Support Technician Apprentice

CS Tech Support Engineer

Technical Customer Support & Product Development Specialist

Tier 2 Service Desk Analyst

Mobile Network Administrator

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