Application support analyst Work, Jobs in West Yorkshire (with Salaries)

Infrastructure Operations Analyst
Maples Group - Legal Services —Leeds
- 12 hour shift
- Computer Science
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Salesforce Administrator
Christians Against Poverty —Bradford
- £36,470.03 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Flexitime
- Employee discount
4d
SAP Ariba Master Data Analyst
Yorkshire Water —Bradford
- £27,052 - £30,840 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Continuous improvement
- Business
- Annual leave
- Flexible schedule
6d
Apprenticeships Compliance and Management Information Co-ordinator
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Full-time
- Writing skills
- Microsoft Office
- University
- Annual leave
- Employee discount
11d
ERP Analyst Team Lead
evoke —Leeds
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
13d
Database Administrator
DLA Piper —Leeds
1d
Senior Business Analyst - Customer
Sheffield City Council —Sheffield
- £47,181 - £51,356 a year
- Temporary
- Mentoring
6d
NOC/NSCC Technician I
Transaction Network Services —Sheffield
- 12 hour shift
- Time management
4d
Associate Product Manager
HM Revenue and Customs —Leeds
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
6d
Lead Business Analyst
Yorkshire Building Society —Leeds
- Agile
Head of Business Analysis
Leeds Teaching Hospitals NHS Trust —Leeds
- £66,582 - £77,368 a year
- Full-time
- Continuous improvement
- Leadership
7d
Dev Ops Engineer
Capita —Sheffield
- Full-time
- Remote
- Azure
- Sales
- Customer service
Senior Data and AI Analyst
Barrett Steel —Bradford
- Full-time
- Hybrid work
- Oracle
- ERP systems
- SQL
- Employee discount
Quick apply
Salesforce Developer
Christians Against Poverty —Bradford
- From £46,553.04 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Agile
- Flexitime
- Employee discount
4d
Senior Salesforce Administrator
Christians Against Poverty —Bradford
- From £46,113.57 a year
- Full-time
- Hybrid work
- Salesforce
- Mentoring
- Agile
- Flexitime
- Employee discount
4d
Cyber Security Advisor
NHS England —Leeds
- £59,264.40 - £67,818.00 a year
- Full-time
- Annual leave
12d
Regional Analysis Deputy Director
Department for Education —Leeds
- £86,000 a year
- Part-time
- Presentation skills
- Leadership
- Analytics
6d
Senior Response Manager - Home Office Cyber Security Operations Centre
Home Office —Sheffield
- £49,850 - £52,850 a year
- Part-time
- Management
- Presentation skills
- Annual leave
6d
Senior Data Scientist, Data Platforms
HSBC Global Services Limited —Sheffield
- Full-time
- Scripting
7d
Finance Systems Manager
Walker Morris LLP —Leeds
- £70,000 a year
- Full-time
- Remote
- Continuous improvement
- Leadership
- Communication skills
7d

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Infrastructure Operations Analyst

Maples Group - Legal Services
Leeds

Apply Now

Job details

Benefits

Health & wellbeing programme
Company pension
Life insurance

Qualifications

Microsoft Windows Server
Computer Science
Incident management
Customer service
LAN
Microsoft SQL Server
Microsoft Office
Bachelor's degree
Solarwinds
IT
Communication skills

Full job description

OVERVIEW

The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations.

Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth.

The Maples Group looks to add a Leeds based Infrastructure Operations Analyst to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent.

Who We Seek

Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.

About the Role

The Infrastructure Operations Analyst reports to the Infrastructure Operations Manager and supports the Infrastructure Operations team. They will be responsible for proactively monitoring of the Maples Group Internal systems using the company monitoring tools, ensuring all system monitoring alerts are processed in a timely manner, managing all Incidents and Changes are dealt with appropriately. This role will require 4 on 4 off shift pattern comprising of two 12-hour days and two 12-hour nights. This will include Bank Holidays as the team covers 24x7 365 days a year. Primary responsibilities include:

Monitoring of the Maples Group Internal systems using the company monitoring tools
Raising and managing incidents via the ITSM system and other BAU tasks
Ensure all system monitoring alerts are processed in a timely manner
Ensure all Incidents and changes are dealt with appropriately
Provide a professional service at all times
Ensure that all customer problems are resolved to a satisfactory conclusion
Ensure all Incident OLA and SLA’s are met
Work in collaboration with other departments within the business
Major Incident management
Be a resource to the infrastructure team
Ensuring the team’s knowledge base is kept up to date

EXPERIENCE

What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

Bachelor’s degree in Computer Science or equivalent, or will have experience working in IT
Ability to work under pressure whilst demonstrating a positive approach to work
Excellent communication skills (verbal, written and listening) including an excellent telephone manner and strong customer service skills
Logical approach to troubleshooting, diagnosing and resolving problems
Experience of incident management on an ITSM system
Understanding of the creation of knowledge base documentation
Experience and an understanding of Windows Server 2016 onwards, Microsoft SQL Server 2019 onwards, Microsoft Office and Network Technologies (WAN/LAN) and Remote Access
Knowledge of system monitoring tools i.e. Microsoft System Center Operations Manager, Solarwinds, Datadog and Squared Up

BENEFITS & REWARDS

The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

Comprehensive health coverage (medical, dental and optical)
Competitive vacation packages
Educational assistance and professional development programmes
Savings or pension plan
Life insurance
Travel insurance
Global mental wellness programme
Sports clubs and social events

ABOUT MAPLES GROUP

Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.

You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedInMaples’ standard policy to undertake various background screening checks, including criminal records checks, on all applicants to whom a conditional job offer is made. Maples will only ask applicants to disclose a past criminal conviction when a conditional job offer is made. If you have a criminal record it does not mean that your job offer will be automatically withdrawn. Maples will make all job offer decisions on a case by case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with Maples before a decision is made.

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.

Apply Now

Refine Your Search

application support analyst jobs in west yorkshire

Infrastructure Operations Analyst

Salesforce Administrator

SAP Ariba Master Data Analyst

Apprenticeships Compliance and Management Information Co-ordinator

ERP Analyst Team Lead

Database Administrator

Senior Business Analyst - Customer

NOC/NSCC Technician I

Associate Product Manager

Lead Business Analyst

Head of Business Analysis

Dev Ops Engineer

Senior Data and AI Analyst

Salesforce Developer

Senior Salesforce Administrator

Cyber Security Advisor

Regional Analysis Deputy Director

Senior Response Manager - Home Office Cyber Security Operations Centre

Senior Data Scientist, Data Platforms

Finance Systems Manager

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