Customer support & client services occupations Work, Jobs in Cranfield, Bdf (with Salaries)

Complaints Support Officer
Newlyn Plc —Northampton
- £23,500 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
11d
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Regional Customer Care Lead
Leica Biosystems —Milton Keynes
- Full-time
- CRM software
- English
- Bachelor's degree
- Annual leave
12d
Customer Success Consultant, Remote
Oxford University Press —Kettering
- Remote
- CRM software
- Data analysis skills
- Organisational skills
- Employee discount
4d
Administration Specialist
DSV —Northampton
- Full-time
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
6d
Customer Care Co-ordinator
BarrattDevelopments —Northampton
- Typing
- Construction experience
- Communication skills
3d
Customer Experience Specialist - Accounting
Xero —Milton Keynes
- Full-time
- Hybrid work
- Google Suite
- Salesforce
- Microsoft Office
Customer Service Advisor
UKB4C Limited —Northampton
- £13.20 an hour
- Part-time
- Computer literacy
- English
- Data entry
- Annual leave
Quick apply
8h
Customer Service Advisor
Gtechniq Ltd —Northampton
- Up to £30,000 a year
- Full-time
- Writing skills
- English
- Data entry
- Employee assistance programme
- Life insurance
Quick apply
7d
Account Manager
Protest ES Ltd —Northampton
- £30,000 - £32,000 a year
- Full-time
- Salesforce
- Administrative experience
- IT
- Free parking
- Health & wellbeing programme
Quick apply
3d
Sales Support - Asset Finance
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Banking
German Customer Care Administrator
Lifeplus Europe Ltd —St. Neots
- £28,075 a year
- Monday to Friday
- English
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Operations Support Coordinator
M&S Water Services (Utilities) Limited —Luton
- £13.45 - £14.50 an hour
- Full-time
- Microsoft Word
- Contracts
- In-person
Quick apply
14d
Resident Liaison Officer
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
3d
Senior Customer Service Rep Aftermarket
Doosan Bobcat EMEA (UK) —Northampton
- English
- Microsoft Office
- Bachelor's degree
Customer Hire and Sales Coordinator
GAP Group —Finedon
- Full-time
- Microsoft Office
- Annual leave
4d
Customer Care Manager
Croudace Homes —Letchworth
- Full-time
- Free parking
- Employee assistance programme
Quick apply
3d
Resident Liaison Officer
United Infrastructure —Dunstable
- Full-time
Quick apply
Sales Support Manager - Earthmoving
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- CRM software
- Customer service
- Microsoft Office
Commercial Sales Support Specialist- BPL
Barclays —Northampton
- Databases
- Contracts
- Communication skills

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customer support & client services occupations jobs near cranfield, bdf

Complaints Support Officer

Newlyn Plc -
Northampton

Quick apply

Job details

Permanent | Full-time
£23,500 - £25,000 a year
11 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Customer service
Complaint handling
Organisational skills
IT
Customer interaction
Communication skills

Full job description

About Us

Newlyn is a leading independent enforcement and debt recovery company, working in partnership with local authorities across the UK. We pride ourselves on delivering a professional, ethical and customer-focused service, helping people find realistic payment solutions while maintaining the highest standards of compliance. Our people are at the heart of our success, and we are committed to providing a supportive environment where individuals can develop, succeed and build rewarding careers.

Overview

We're looking for a confident and customer-focused Complaints Support Officer to join our Customer Resolutions team. Hours of work are 35 per week, Monday till Friday. This is an excellent opportunity for someone with strong communication skills who enjoys helping customers and thrives in a fast-paced environment.

As the first point of contact for customers, you'll play a key role in ensuring complaints are handled professionally, accurately and with empathy, while supporting the wider team to deliver excellent customer outcomes.

Key Responsibilities

Communicate confidently and professionally with customers over the phone, providing reassurance, gathering accurate information and explaining the complaints process.
Receive, acknowledge and manage customer complaints via phone, email and written correspondence, ensuring they are handled accurately and within agreed service levels.
Process and support Subject Access Requests (SARs) by acknowledging requests, collating relevant information and ensuring responses are completed within statutory deadlines.
Maintain accurate records, prepare customer correspondence and support complaint investigations in line with company procedures and regulatory requirements.

Skills & Experience

Excellent communication skills with a confident and professional telephone manner.
Strong customer service skills with the ability to handle sensitive conversations with empathy.
Excellent attention to detail and organisational skills.
Ability to manage multiple tasks while maintaining accuracy.
Good IT skills, including Microsoft Outlook and Microsoft Word.
A proactive team player with a positive attitude and willingness to learn.

Why Join Newlyn?

At Newlyn, you'll be part of a supportive team where your contribution makes a real difference. We offer ongoing training, opportunities for development and a collaborative working environment where you can build your career.

Pay: £23,500.00-£25,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in cranfield, bdf

Complaints Support Officer

Trainee Customer Service Representative (CSR)

Regional Customer Care Lead

Customer Success Consultant, Remote

Administration Specialist

Customer Care Co-ordinator

Customer Experience Specialist - Accounting

Customer Service Advisor

Customer Service Advisor

Account Manager

Sales Support - Asset Finance

German Customer Care Administrator

Operations Support Coordinator

Resident Liaison Officer

Senior Customer Service Rep Aftermarket

Customer Hire and Sales Coordinator

Customer Care Manager

Resident Liaison Officer

Sales Support Manager - Earthmoving

Commercial Sales Support Specialist- BPL

I want to receive the latest job alerts for customer support & client services occupations in cranfield, bdf

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