Front desk Work, Jobs in Birmingham, Wmd (with Salaries)

Service Advisor / Receptionist
MAX Automotive Group Ltd —Oldbury
- £12.75 - £13.50 an hour
- Full-time
- Customer service
- Computer literacy
- Front desk
Quick apply
3d
Receptionist - Parkview
Coventry and Warwickshire Partnership NHS Trust —Birmingham
- £25,272 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
5d
Front Office Team Leader
Hyatt Regency Birmingham —Birmingham
- £27,664 a year
- Weekend availability
- Hotel
- Conflict management
- Front desk
- Employee assistance programme
- Employee discount
Receptionist – Saturdays
Vets Now —Wolverhampton
- £13.45 an hour
- Front desk
- Annual leave
11d
Receptionist / Administration Assistant
Care UK —Birmingham
- £12.71 an hour
- Part-time
- Microsoft Office
- Recruiting
- Front desk
- Employee discount
Receptionist/Salesperson
360 Play Redditch —Redditch
- £8.00 - £12.71 an hour
- Part-time
- Organisational skills
- Front desk
- Cleaning
Quick apply
22h
Guest Service Assistant
Holiday Inn Birmingham Bromsgrove —Bromsgrove
- £12.71 an hour
- Weekend availability
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
2d
Receptionist
Jerroms —Halesowen
- Word processing
- Computer literacy
- Writing skills
Quick apply
5d
Dental Receptionist
Rubery Dental Surgery —Birmingham
- Part-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Medical Receptionist (Bank Receptionist Role)
Downsfield Medical Centre —Sheldon
- From £12.71 an hour
- Temporary
- GP surgery experience
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Receptionist
Inspired Villages —Alcester
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Front desk
- Annual leave
- Employee assistance programme
Receptionist - Skoda
Johnsons Cars —Stourbridge
- £26,436.80 a year
- Full-time
- Microsoft Office
- Front desk
- Cleaning
- Annual leave
- Employee discount
10d
Veterinary Receptionist
Vets for Pets —Cannock
- Part-time
- Computer literacy
- Front desk
- Computer skills
- Employee discount
Medical Receptionist
Brace Street Health Centre: Dr Kumar & Dr Kasliwal —Walsall
- From £12.71 an hour
- Part-time
- English
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Twilight Receptionist
Hilton Grand Vacations —Burton-On-Trent
- £13.09 - £13.22 an hour
- Night shift
- Computer literacy
- Organisational skills
- Front desk
- Free parking
- Employee assistance programme
Receptionist/Front of House
La Coppola —Leamington Spa
- £10.85 - £12.71 an hour
- Part-time
- Microsoft Word
- Customer service
- English
- Employee discount
Quick apply
10d
Receptionist & Workshop Assistant
Park Lane Blinds Manufacturers —Coventry
- From £12.71 an hour
- Part-time
- Microsoft Word
- Front desk
- In-person
Quick apply
13d
Receptionist
Midlands Partnership University NHS Foundation Trust —Tamworth
- £25,272 a year
- Full-time
- Travel
- Organisational skills
- Front desk
5d
Receptionist
RMT Accountants & Business Advisors —Halesowen
- Word processing
- Computer literacy
- Writing skills
5d
Medical Receptionist
Clement Road Medical Centre —Halesowen
- Part-time
- GP surgery experience
- Databases
- Front desk
Quick apply
2d

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Service Advisor / Receptionist

MAX Automotive Group Ltd
Oldbury

Quick apply

Job details

Full-time
£12.75 - £13.50 an hour
3 days ago

Benefits

Company events
On-site parking

Qualifications

Vehicle service booking
Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
Complaint handling
Motor vehicle service advising experience
Appointment booking and call handling
Automotive service
Front desk
Computer skills
Customer interaction
Communication skills
Mechanical knowledge

Full job description

Experienced Automotive Service Advisor / Receptionist

MAX Automotive Group Ltd – Oldbury, West Midlands
Job Type: Full-time, Permanent - Monday - Friday 8:00 - 17:00
Location: Unit 20 & 22, Springfield Industrial Estate, Manchester Street, Oldbury, B69 4HH

About MAX Automotive Group Ltd

Due to continued growth, MAX Automotive Group Ltd is looking for an experienced Automotive Service Advisor / Receptionist to join our team in Oldbury.

MAX Automotive Group Ltd is a growing multi-division automotive business providing maintenance, repair and engineering services across cars, vans, EV & hybrid vehicles, HGVs, trailers, plant and powered access equipment.

We are looking for someone who already understands how a busy automotive service reception operates and can confidently manage customers, bookings and workshop administration from day one.

IMPORTANT – PLEASE READ BEFORE APPLYING

This is not an entry-level position.

Applicants must have a proven track record working as a Service Advisor, Automotive Receptionist, Workshop Administrator or in a comparable customer-facing automotive role.

You must be able to demonstrate relevant experience at interview.

The Role

You will be one of the key links between our customers, technicians and workshop management team.

Your responsibilities will include:

Answering incoming calls and dealing with customer enquiries
Welcoming customers to the business
Booking vehicles into the workshop
Managing the workshop diary and customer appointments
Creating and maintaining accurate job cards
Understanding customers' vehicle concerns and recording them correctly
Preparing estimates and quotations
Contacting customers for repair authorisation
Keeping customers informed throughout the repair process
Liaising with technicians regarding diagnosis, repairs and additional work
Professionally advising customers of additional maintenance identified during inspections
Managing vehicle collection and handover
Processing invoices and taking payments
Dealing with fleet, account and third-party customers
Managing emails and online enquiries
Ordering/checking parts where required
Maintaining accurate digital customer and vehicle records
Handling customer concerns professionally
Supporting the Workshop Controller and management team
Helping ensure jobs progress through the workshop efficiently

Essential Experience

To be considered, you must have previous automotive experience and a proven track record within a busy service or workshop environment.

You should already be confident with:

Automotive terminology and common vehicle repairs
Service reception procedures
Workshop bookings and diary management
Job cards and workshop management systems
Producing estimates
Customer authorisation
Invoicing
Customer updates
Liaising with technicians
Managing multiple jobs simultaneously
Dealing with difficult conversations and customer complaints
Identifying and professionally presenting additional work
Working to deadlines in a fast-moving environment

Experience within an independent garage, main dealership, commercial vehicle workshop, fleet maintenance business or similar automotive operation would be particularly relevant.

What We're Looking For

Beyond experience, we're looking for the right personality.

You will need to be:

✅ Extremely organised
✅ Confident and professional
✅ Excellent with customers
✅ Strong on the telephone
✅ Computer literate
✅ Commercially aware
✅ Calm under pressure
✅ Able to prioritise your workload
✅ Comfortable working in a busy workshop environment
✅ A strong communicator
✅ Reliable and punctual
✅ A genuine team player
✅ Proactive rather than waiting to be told what needs doing

We're looking for someone who takes ownership.

If a customer is waiting for an update, you'll find the answer.

If a job needs authorisation, you'll chase it.

If something isn't progressing, you'll want to know why.

Why Join MAX Automotive Group Ltd?

We're an ambitious, growing business with an expanding team and multiple specialist automotive divisions.

This isn't simply a reception desk position. You'll be joining an operation where there is genuine opportunity to take responsibility and progress as the company continues to develop.

We offer:

Full-time permanent employment
Competitive salary dependent on experience
Established and growing automotive business
Supportive management team
Varied and fast-paced working environment
Training and development
Opportunities for progression
Exposure to multiple areas of the automotive and fleet industry

MAX Automotive Group Ltd is also ISO 9001 Certified, HEVRA Approved and SERMI Approved, alongside further industry memberships and accreditations.

Pay: £12.75-£13.50 per hour

Benefits:

Company events
On-site parking

Work Location: In person

Quick apply

Refine Your Search

front desk jobs in birmingham, wmd

Service Advisor / Receptionist

Receptionist - Parkview

Front Office Team Leader

Receptionist – Saturdays

Receptionist / Administration Assistant

Receptionist/Salesperson

Guest Service Assistant

Receptionist

Dental Receptionist

Medical Receptionist (Bank Receptionist Role)

Receptionist

Receptionist - Skoda

Veterinary Receptionist

Medical Receptionist

Twilight Receptionist

Receptionist/Front of House

Receptionist & Workshop Assistant

Receptionist

Receptionist

Medical Receptionist

I want to receive the latest job alerts for front desk in birmingham, wmd

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