Office coordinator Work, Jobs in Shepshed, Lec (with Salaries)

Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
12d
Sales & Account Coordinator
McHugs UK Ltd —Loughborough
- £26,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Spanish
- Business development
Quick apply
2d
Production & Quoting Coordinator – Plastics & Linear Drainage
Poly Advisory ltd —Nottingham
- £32,000 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
9d
Project Coordinator
Boots —Nottingham
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
12h
Logistics Coordinator
Holcim —Coalville
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Meetings and Events Project Co-ordinator
Emota —Ashby-De-La-Zouch
- Microsoft Excel
- Annual leave
Quick apply
Email Marketing Coordinator
Get Laid Beds —Leicester
- £28,000 - £32,000 a year
- Full-time
- In-person
- Analytics
- Employee discount
Quick apply
12d
Project Coordinator - Event Production
Inizio Engage XD —Ashby-De-La-Zouch
- Hybrid work
- Annual leave
- Life insurance
Follow Up Coordinator (Fixed Term)
University of Nottingham —Nottingham
- £32,080 - £35,608 a year
- Hybrid work
- University
- Employee discount
Sales Support Coordinator
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Research
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
1d
HR & Admin Coordinator
Gibson Technology Ltd —Repton
- Full-time
- Administrative experience
- Human resources
- Recruiting
Quick apply
8d
HR & Recruitment Coordinator
Effective Energy Group —Leicester
- £28,000 - £32,000 a year
- Microsoft Office
- Administrative experience
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Meetings and Events Senior Project Co-ordinator
Emota —Ashby-De-La-Zouch
- Mentoring
- Annual leave
Quick apply
5d
Compliance Coordinator
Warburtons —Eastwood
- Full-time
- Microsoft Office
- Bakery
- Continuous improvement
- Annual leave
- Employee discount
Care Coordinator
Valley Care Notts City —Long Eaton
- £27,113 a year
- Full-time
- Management
- Recruiting
- Organisational skills
- Annual leave
Quick apply
12d
Wellbeing Support Coordinator
Rethink Mental Illness —Derby
- £19,635.00 - £19,635.93 a year
- Part-time
- Organisational skills
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
Meetings and Events Senior Project Co-ordinator (12-month fixed term)
Emota —Ashby-De-La-Zouch
- Mentoring
- Annual leave
Quick apply
Win Business and Governance Coordinator
Balfour Beatty —Derby
- Part-time
- CRM software
- Microsoft Office
- Business development
1d
Industry Skills Coordinator - Construction
Nottingham College —Nottingham
- £29,390 - £33,602 a year
- Annual leave
- Employee discount
Quick apply
8d

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office coordinator jobs near shepshed, lec

Inbound Customer Service & Booking Coordinator

JS Removals & Waste Management -
Loughborough

Quick apply

Job details

Full-time
£30,000 a year
12 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Email software
Appointment booking and call handling
Customer support
Customer interaction
HubSpot

Full job description

Inbound Customer Service & Booking Coordinator

Location: Loughborough, LE11 3BJ (Office Based)

Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM

Salary: £30,000 per annum

About Us

JS Removals is a fast-growing, specialist hazard removal and property clearance company based in Loughborough. We pride ourselves on providing high-quality, fully compliant, and stress-free services to residential and commercial clients across the region.

Because our core services involve distress purchases—such as asbestos garage roof removals, pipe insulation, or house clearances—our customers need a calm, reassuring, and articulate voice on the other end of the line.

The Role

We are seeking an organised, friendly, and well-spoken Inbound Customer Service & Booking Coordinator to take full ownership of our front-line telephone communications and customer administration.

This is not a cold-calling or high-pressure outbound sales role. Every call you handle is an inbound enquiry from a customer actively seeking our help. Your primary objective is to deliver outstanding customer service over the phone, provide accurate quotes using our established price guides, collect deposit payments, and log jobs into our booking system.

Key Responsibilities

1. Telephone Call Handling & Customer Support (Primary Priority – ~60%)

Act as the primary, warm, and professional first point of contact for all incoming customer phone calls.
Handle customer enquiries regarding asbestos removal and house clearances with patience, empathy, and clarity.
Pre-qualify customer requirements using our structured intake guidance and standard pricing matrices.
Provide clear verbal and written quotations over the phone and via email.
Process customer commitment deposits securely online and book job dates into our master operational schedule.

2. CRM & Administrative Coordination (Secondary Priority – ~30%)

Maintain 100% data accuracy across our CRM system (HubSpot) for every lead, quote, and booked job.
Issue customer booking confirmations, VAT receipts, and job documentation.
Coordinate with our field removal crews to ensure daily work schedules, job notes, and customer access details are communicated clearly.
Issue completion paperwork (such as Asbestos Disposal Certificates for asbestos jobs) to customers upon job completion.

3. Digital Communications & Follow-ups (~10%)

Monitor and respond to incoming email and WhatsApp quote requests.
Conduct courteous follow-up communications on open quotes to answer additional customer questions and assist with bookings.
General office administration duties to maintain smooth daily operations in our Loughborough office.

Requirements & Qualifications

Exceptional Telephone Manner: A polite, confident, and professional phone voice with active listening skills.
Empathy & Composure: Ability to stay calm, reassuring, and helpful when handling calls from customers who may be facing stressful situations.
Strong Administrative Skills: Highly organised with great attention to detail when recording names, addresses, and job requirements.
Tech Literacy: Comfortable working with CRM platforms (HubSpot experience is an advantage, but full training will be provided), web browsers, and email software.
Reliability: Dependable, punctual, and looking for a long-term position within a growing local business.

What We Offer

£30,000 per annum starting salary.
Fixed, structured working hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekend or evening shifts).
28 days paid holiday (including public holidays).
A supportive, friendly working environment in our Loughborough office.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

office coordinator jobs in shepshed, lec

Inbound Customer Service & Booking Coordinator

Sales & Account Coordinator

Production & Quoting Coordinator – Plastics & Linear Drainage

Project Coordinator

Logistics Coordinator

Meetings and Events Project Co-ordinator

Email Marketing Coordinator

Project Coordinator - Event Production

Follow Up Coordinator (Fixed Term)

Sales Support Coordinator

HR & Admin Coordinator

HR & Recruitment Coordinator

Internal Sales Coordinator (UltraTile)

Meetings and Events Senior Project Co-ordinator

Compliance Coordinator

Care Coordinator

Wellbeing Support Coordinator

Meetings and Events Senior Project Co-ordinator (12-month fixed term)

Win Business and Governance Coordinator

Industry Skills Coordinator - Construction

I want to receive the latest job alerts for office coordinator in shepshed, lec

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